Customer reviews of 1001hobbies

good and clean

After placing my order online I never received any order acknowledgement or despatch notification emails. Any attempt to ascertain any response by email resulted in zero reply. Only after raising a case with Paypal the product that advertised as in stock was dispatched 12 days after ordering according to the postmark on the package. This is NO WAY WHATSOEVER to treat a customer. Therefore I will no longer deal with 1001maquettes. In addition their new named website 1001hobbies.fr results in a security warning from my security software. Warning? ADDITIONAL INFO IN RESPONSE TO SUPPLIER REPLY. I ensured that my email address was correctly entered there is no soft bounce my email queries did not elicit any response. 4 to 6 business days don't equate to a total of 12 days. Last of all the website DID say in stock so please do not question my integrity. FURTHER REPLY TO SUPPLIER 2ND REPLY. I have NEVER had such level of problems with any other online supplier of goods. Your 1001hobies.fr still produces a security warning for me. Therefore I abide by my decision to take my business elsewhere.

The order arrived with some delay but met my expectations perfectly. I was sent a tracking number but they did not tell me which courier company it was from but it was not useful for me.

Long delivery time

perfect delivery time as well as packaging soap leaves something to be desired battery does not charge without result for the moment even by proposing the pa

Terrific seller. Model was delivered quickly and well packed. Will order from them again.

The first shipment never arrived (it was Christmas) after the complaint they sent another one without any problem.

Excellent service. Transparency in shipping and delivery management. To improve a little is the description of the products in the catalog. Overall, I am very satisfied.

The B1 bis tank is cheaper on other sites. You can easily check. One site lists it at less than 70 eu

Overall excellent experience however the delivery time to Italy is a bit long.

Love the collection of quality kits. Order processing was fast.

The service from the saleswoman was perfect However, what lags behind at this company is the assortment I came to the store from Zaandam assuming that all the items I had asked for were in stock This was not the case However, what has greatly determined my opinion is the fact that these could not be ordered either Hence my grade

Fairly long shipping time

Excellent all very correct

The description of a paint purchased was not precise: I received a metalised paint that didn't match at all.

Everything went smoothly from order to delivery. I hope, however, that the choice of puzzles will be more diversified to obtain the 5th Se star.

Very long lead times for each order

The order arrived well and on time

1 disadvantage id once you have ordered you get everything in french if you do not know french this is a problem otherwise I find everything perfect

Satisfied with the order and delivery time! Too bad we can't know the paint colors needed for the model so we can order them at the same time.

A bit of a hiccup on delivery, but that's it.

For an unavailable product I was reimbursed cost and in percentage also the shipping cost

Although the description of the object makes it clear that it's a model 118 motorcycle in particular, the image misled me. It would therefore be preferable to put the correct image on it, so that the photo would be more accurate.

Almost everything in stock Delivery time was longer than expected Everything else satisfactory

Very good service but I'm looking forward to the new site to see if the next order will be quicker to find the products. to be continued

Nice models durable packaging and in-transit package tracking capability well usable

16 januari een spel besteld via 1001 modelbouw. Hij kwam pas een maand later eindelijk binnen en toen bleek ineens dat ze een Franstalig spel hebben verstuurd en dat verwacht je niet van een .nl website. Er stond ook niet bij het product vermeld dat het Franstalig was ipv Engelstalig. Na contact met 1001hobbies (het moederbedrijf) krijg ik 5% korting en het Engels instructieboekje over de mail. Maar het spel is helemaal niet speelbaar want de kaartjes zijn in het frans. En nu moet het dus retour naar Frankrijk gestuurd worden en dat is ook niet goedkoop. Geen aanrader dus!

Unfortunately, as always, delivery times are far too long. 11 days this time to receive 2 small boxes of soldiers.

Thank you very much.

Delivery time a bit long

Delivery a little long. But good price.

to be improved shipping time for the rest arrived all well and well packed thank you

I am satisfied with the package

A parcel was sent to Mondial Relay on the 32 and apparently lost! I notified you on the 7th and received a correctly worded notice of an investigation. Since we are on the 18th I wonder if I have to wait much longer for the result of this investigation I get an answer probably at the""investigation in progress""!!! As this is not a lost Rolls, I don't understand this option. It disappoints me because I recommended you to friends for your reliability. I assume that this notice will not be circulated to your customers. Jacqu

First order the navigation on the site is good the tracking of the order also the packaging of the package is robust ... alas a landing gear of the C47 Dakota ordered for the birthday of my son is broken the box of the model had received a shock (almost certainly before the package) So 4 stars

Very professional service and reasonable delivery time

Efficient shipping of orders, lots of choices, I recommend. But I find it a bit expensive to pay more than 60€ for shipping.

Very large selection of materials, colors, etc. Models somewhat confusing in terms of scale but ample.

Purchase was neatly packaged and arrived well Only of the 6 colors of paint, 2 are not the colors I need Maybe think of another way to better coordinate this

I was annoyed with the icm brand. On the other hand, the academy brand is very, very good.