Customer reviews of 1001hobbies

I am satisfied that 1001 maquettes has corrected the situation, but it is inconceivable that such""errors"" should occur.

Eclectic selection of materials Fast delivery, but sometimes the shipping packaging leaves much to be desired

A good product for restarting a passion that has been dormant for decades.

Good good good.

I am an old static modeler and have recently taken up model making again. 1001 Models is a great support for finding models and accessories. Only one note concerns the specific paints for some models that are not easy to find also because the codes on the site do not correspond to what is on the assembly boxes. However I consider the site very good

I paid €22 for express delivery (1-3 days as stated) and waited 3 weeks for the parcel. Annoying when it comes to a Christmas present. I also received no apology or money back. Lg Claudia

Fast and accurate prices some great but others unjustified. In general very good. I will buy again and

It was a little difficult to find the shades of email revell paint I was looking for (references not quite identical to those mentioned in the model), but there was a wide choice and it was delivered on time.

There is a lot of choice on this website. However, out of 2 orders placed, one arrived with a delay and the second, placed on December 13, was marked available within 5 days but had not yet been sent on December 23. I requested a cancellation by phone and was asked to send an e-mail. I sent an e-mail. Since then, nothing. On all serious sites, a refund for an unpaid order paid via Pay Pal is instantaneous, max. 24 hours. In this case, it's been 2 weeks. It's sad because the catalog is nice but I'll go elsewhere because the trust isn't there. I've taken note of your reply, thank you, and that's indeed what I did. I obtained a refund via Paypal. I hope you will improve things

Ordered an item on Dec. 16 today Jan. 7 has still not arrived.

I like it and I love your experience and number of models?

You are expensive, but your proposals for rare brands and models are important, so you have to make a choice. On the other hand, I bought from you the Kora model of the Bloch mb 700 for 65 euros (from memory). There were quite a few parts missing from the kit. I know you're not responsible for what Kora puts in its boxes, but I paid you 100% for it. I'm a good enough modeler to have made the missing parts from the resin scraps, notably a propeller blade, but I didn't pay for that. Not to mention that I would have bought the model for only 30 euros from Master Dujin, but the work is quite different there, so it's still a choice! On the other hand, it would be dishonest of me not to point out that I had a problem with missing parts with the Barougan from Valom, where all the resin parts were missing to change the Ouragan into a Barougan, and you sent me another box. Except for the MB 700, I have nothing to reproach you for, but an acha that needs to be weighed, that's all.

Great service with clear and honest messages about delivery time

It took them more than a month to deliver it. Another thing is that the units meet my expectations. And for that I congratulate them but not with the service which I consider very bad. Regards

In my opinion, you should improve the info for non-professional customers who need support in choosing products

I had to wait a few days for it and that was because of the end of the year celebrations and holidays of the post but what I ordered is exactly what I wanted so fine fine I have now got all the material and soon we will start working So very fine Thank you

Very good. Great variety of products. Serious in the fulfillment and shipping notices.

Nothing to say about 1001 Hobbies who graciously gave me a discount. On the other hand, Mondial Relay is not up to scratch: in total, delivery 15 days after my order: 1 week to attempt a 1st delivery BUT THE POINT RELAIS IS NOT IN SERVICE (this is not my responsibility) then a 2nd week to deliver to the new Point Relay. If you have service agreements, you must sanction them. I don't have the possibility of doing so, which is my responsibility.

Nothing to report...so that's good!

it's perfect

4 stars because I don't like to put 5 :)

Fast and compliant. Thank you

Very good choice of materials

I WAS HAPPY WITH GETTING THIS MODEL THAT WAS 6 YEARS OLD AND NOT EASY TO FIND IN UK/EUROPE, BUT THE PACKAGING NEEDS TO BE IMPROVED.THE PACKAGE ARRIVED OPEN AND THERE WAS A LACK OF INTERNAL WRAPPING AND THE BOX WAS NOT TAPPED UP WITH CORRECT OR SUFFICIENT TAPE. THIS COMPANY MUST IMPROVE ITS PACKAGING IF I WAS TO BUY ANOTHER PRODUCT

The three Humbrol paints I was looking for were available from you, not from a competitor. But my search would have been easier if you had put the references Hum

some orders take a long time because the models referenced are not in st

Delay too long parcel expected december 28 arrived expected d 2

I'm more than happy with the order, but I took one point off for the shipping costs.

On my second order, I waited a long time without it being indicated on the site that 2 models I had chosen were not in stock.

speed and efficiency

Great difficulty in meeting delivery deadlines

well received my order satisfied

Good product, delivered on time. The small parts are a little hard to get out of the boards (risk of breaking them).

fast delivery and careful packaging

Robery... Ok, they have an amazing selection of paints and other things. But the shipping was $15! I added some other stuff to the cart, and then looked at the total cost. The shipping FREAKING WENT UP TO 22$. THIS IS FREAKING ROBBERY. There should be a deal where if you spend over $30 the shipping goes down. My subtotal was $40, but the with shipping it was $62. I was so mad that I didn't even purchase my items, and I still won't until I get a reasonable answer on why the shipping is so expensive.

The product itself is flawless and the delivery (time) was great. But it can't be that a puzzle is delivered in such an oversized package! About environmentally friendly etc. This made us very angry!

Robery... Ok, they have an amazing selection of paints and other things. But the shipping was $15! I added some other stuff to the cart, and then looked at the total cost. The shipping FREAKING WENT UP TO 22$. THIS IS FREAKING ROBBERY. There should be a deal where if you spend over $30 the shipping goes down. My subtotal was $40, but the with shipping it was $62. I was so mad that I didn't even purchase my items, and I still won't until I get a reasonable answer on why the shipping is so expensive.

The items conform to the description and are packed with care. I do not give 5 stars as they are not very clear on the shipping types and their respective delivery times. I ordered on December 6 and the package arrived on December 23 so slightly longer than the stated 7-9 business days. Also for some shipping methods the tracking does not work. To my requests for clarification they were always polite and helpful.

this is the second time i follow express courier and both times it was impossible for me to check the progress of the delivery. the indicated times were met but the fact remains that the shipment tracking service is unusable. otherwise everything is ok.

good, but you have to wait until the order is complete if there are any leftovers. they shouldn't be Christmas presents.