Customer reviews of 1001hobbies

Items conform Well packaged Correct and professional after-sales service

Fast delivery, products purchased as described, no worries for this first comma

Very satisfied

I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.

some parts not numbered, not easy to identify on the plates

Product well packaged but service too long between order and delivery.

Exactly as expected! Just a little slow to arrive. The two working days turned into 4. But that's my impatient side!

The possibility of picking up orders at the boutique was very practical. On the other hand, delivery time was a bit long despite

Delay too long half of the order was missing after 2 mails and 1 call received the rest. Too bad the birthday present wasn't

I have placed several orders and it takes a very long time to receive them. The description of the item is sometimes incorrect, as is the time taken to receive it. The quality/price ratio is not always respected: lack of finish and detail on some items that I bought for a rather high price. On the other hand, there's a vast choice of models, which are becoming increasingly difficult to find in our stores.

Too much time between order and delivery.

So far so good. So far so good. I waited a bit longer for a kit and, finally I wanted to add something to my delivery, but it was refused. I'll probably order again. Many options available in one place.

Delivery on time, reliable packaging, faultless delivery to sea.

Jusqu'ici tout va bien Jusqu'ici tout va bien. J'ai attendu un peu plus pour un kit et, enfin je voulais ajouter quelque chose à ma livraison, mais cela a été refusé. Je vais probablement commander à nouveau. Nombreuses options disponibles au même endroit.

delivery problemand no contact in case of product shortage from you. Sincerely

Perfect items fast shipping but order preparation time a little long. However good experience

Just what I was looking for.

Product said to be in stock. Shipped after a week. Forced to call again. Dismissive and in bad faith. Item received n

Delivered one day later than estimated maximum delivery date

Wide range of brand-name products fast order processing at average net prices. What more could you ask for!!!!!!!!!!!!

Wide choice Delivery is a little less in terms of time When you call, you get French-speaking helpdesk Which can be a barrier When contacting me, the person concerned could not understand me and he could not understand me in English And hung o

Compliant product

Everything is good. The preparation of the order could be faster. Thank you

Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.

Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When

Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.

too long delivery time too long waiting time

I am very satisfied. Only the response time can be improved

Hello dear 1001 modellbau team I have looked at your website again and have to apologize to you.of course you can click on the different ship categories and scales.unfortunately I overlooked this button in the flood of information on your website.here is the new rating of your site. ****

Good product good price shipment was a little slow

It seems to me that everything I ordered is fine and arrived without problems. What I found is that it took a long time in my case was with postage paid and it took a long week today it seems a long time but otherwise everything OK improving this would have another star.

Attention, it comes from Calais! So it takes a while to get it in but then you have something!

Hello dear 1001 modellbau team, I visited your website because I would like to buy various model ships. your selection is large but the structure of your pages is a disaster for model builders who are looking specifically. Neither a classification of the different categories nor a possibility to click on a scale are available.Especially scale information is one of the most important criteria for model builders.After ten pages where the models were shown wildly mixed up I gave up the search frustrated and had no interest to call up the remaining fifty pages.Something like that is annoying and time-consuming.This should only be an incentive how to do it better.Wish the 1001 Modellbau team continued success and a nice day. With kind regards Heribert Thieltges

Product shows as in stock I place an order pay a pound or two more than the site shows (I put that down to sloppy exchange rate conversions) then 19 days later with several emails telling me they are waiting for stock I get an email saying that it is in stock but they will dispatch it as soon as it's in stock. The emails say not to reply to the email but to use the site which then gives the exact same email address or use their chat which coincidently says it's not available a couple of minutes after I sent a complaint

I ordered a model that said they had two available and it turned out not to be in stock. After ten days I am requesting a return. We will see if that happens. I believe they fool you into believing they have product in stock.

Package well received. Delivery took 11 days, however, and one of the items ordered was replaced with an equivalent item from another brand without my knowledge.

Very good I received it after 9 days it arrived in a pretty little box with a poster as a gift my husband is delighted with his cad

It takes a while to receive the order I am very pleased with the quality of the models and the packaging for shipping

07/09/2019 order placedafter two weeks I didn't receive the order of course i live in the uk. I do not recommend

Great service and communication. Fast shipping to the US.