1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Products perfect and arrived on time. Problems with the order not being registered by the system after paying by credit card. I had to send it back via e mail. Kind and efficient call cenTer
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/10/2019
Long delivery times otherwise everything to wend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
This isn't my first order, but in the latest one, dated September 29, I notice that some parts are still missing or have deteriorated. Ref: 80789 autobus parisien TN6 C2 2 tires are missing and one part (seat armrest) is defective. Even if I understand that you're not in the business, please tell me how to go about obtaining a replacement.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Review shipping costs if possible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2019
RAS : Everything went well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2019
I haven't started editing yet... probably 5 stars next.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/10/2019
Very good selection at fair prices. However, delivery leaves something to be desired, with products advertised on the site as available when they have yet to be ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2019
Plenty of choice for young and old
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 18/10/2019
Very good parts fast service everything is great. Gladly again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2019
Items conform Well packaged Correct and professional after-sales service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2019
Fast delivery, products purchased as described, no worries for this first comma
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2019
Very satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/10/2019
I'm embarrassed because I feel obliged to give it a bad mark. However, I have nothing to reproach 1001 maquettes for, but rather the transport. Indeed, the package arrived extremely damaged (the model box is even torn). Fortunately, no part is missing and nothing seems broken or missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2019
some parts not numbered, not easy to identify on the plates
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/10/2019
Product well packaged but service too long between order and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
Exactly as expected! Just a little slow to arrive. The two working days turned into 4. But that's my impatient side!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
The possibility of picking up orders at the boutique was very practical. On the other hand, delivery time was a bit long despite
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/10/2019
Delay too long half of the order was missing after 2 mails and 1 call received the rest. Too bad the birthday present wasn't
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/10/2019
I have placed several orders and it takes a very long time to receive them. The description of the item is sometimes incorrect, as is the time taken to receive it. The quality/price ratio is not always respected: lack of finish and detail on some items that I bought for a rather high price. On the other hand, there's a vast choice of models, which are becoming increasingly difficult to find in our stores.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/10/2019
Too much time between order and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2019
So far so good. So far so good. I waited a bit longer for a kit and, finally I wanted to add something to my delivery, but it was refused. I'll probably order again. Many options available in one place.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/10/2019
Delivery on time, reliable packaging, faultless delivery to sea.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 07/10/2019
Jusqu'ici tout va bien Jusqu'ici tout va bien. J'ai attendu un peu plus pour un kit et, enfin je voulais ajouter quelque chose à ma livraison, mais cela a été refusé. Je vais probablement commander à nouveau. Nombreuses options disponibles au même endroit.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/10/2019
delivery problemand no contact in case of product shortage from you. Sincerely
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/10/2019
Perfect items fast shipping but order preparation time a little long. However good experience
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/10/2019
Just what I was looking for.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/10/2019
Product said to be in stock. Shipped after a week. Forced to call again. Dismissive and in bad faith. Item received n
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/10/2019
Delivered one day later than estimated maximum delivery date
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2019
Wide range of brand-name products fast order processing at average net prices. What more could you ask for!!!!!!!!!!!!
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 03/10/2019
Wide choice Delivery is a little less in terms of time When you call, you get French-speaking helpdesk Which can be a barrier When contacting me, the person concerned could not understand me and he could not understand me in English And hung o
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Compliant product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Everything is good. The preparation of the order could be faster. Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/10/2019
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
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Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/10/2019
Hello ! I found the delivery time much too long! If only it had been notified... I'm also a little disappointed by my purchase for the price I would have liked more finesse in the materials... Too bad. Black pearl will have plastic sails, but that won't take away the pleasure of showing the model... When
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/10/2019
Mixed Bag Pros: 1. Excellent customer service. 2. Excellent shipment tracking and timely delivery 3. Excellent model Cons: 1. Poor package protection resulted in delivery of model with broken parts.
Response from 1001hobbies
Hello, Could you please send us pictures of the broken part please ? At [email protected] Sincerely,
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 30/09/2019
too long delivery time too long waiting time
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/09/2019
I am very satisfied. Only the response time can be improved
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/09/2019
Hello dear 1001 modellbau team I have looked at your website again and have to apologize to you.of course you can click on the different ship categories and scales.unfortunately I overlooked this button in the flood of information on your website.here is the new rating of your site. ****
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/09/2019
Good product good price shipment was a little slow
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 26/09/2019
Attention, it comes from Calais! So it takes a while to get it in but then you have something!
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