Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2019
Fast efficient a clear and pleasant site to navigate - no doubts......commandez....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2019
Good dialogue with a contact person in the event of a problem. Delivery times sometimes long, but order respected and well packaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2019
shipment a bit long
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/08/2019
Unable to set the average (2.5), I opted for the low option... Despite a well-stocked catalog, my first two orders took too long to process for my liking: almost 15 days between order and receipt, with: products indicated as being in stock when in fact they weren't; very long reaction times for order tracking information; slightly expensive delivery to a relay point; a surprisingly long delivery time; no contact form on the site and no reply to messages sent by mail....; despite everything, the products were received and were exactly as ordered. By way of comparison, when I didn't see my second order arrive, I placed an order on a competitor's site: same products delivered to my home within two days of placing the order, and with the same costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2019
good product easy to understand and assemble very nice result for det enthusiasts
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/08/2019
I don't think I understood very well how to order the colors of the paints because I made a comment about it and my wish was not fulfilled. But I think it was a communication error.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Premiere envoie le coli c'est perdu une erreur peut être la deuxième envoie c'est tres bien passe je suis tres content de mon kit de bateau superbe merci et a la prochaine fois by gerard jean
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/08/2019
Ordered here for the first time. Shipment arrived safely. Will continue to shop with this huge offer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
Good and beautiful products but a little expensive as well as the shipping costs (see the same at Amazon for example cheaper and free shipping ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2019
delivery a little slow
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/08/2019
Product in stock at time of order, delay far too long + express delivery paid in addition which does not deliver to my home because coli supposedly too large. Suoer combo. I ordered the same day something else on flash rc received the next day!!!! I do not recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2019
good good compliant products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Fast delivery but the product does not correspond to the photos on the website. I wanted the old version of the model ordered, the one corresponding to the illustrations on the site, but I received the old version which I really like mo
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/08/2019
Ordered only 4 small items including a TX antenna for an old radio. I received the envelope with the correct delivery note, but only 3 items, the antenna not included (they can't count to 4?). No solution by phone, I had to send an e-mail and fill in ""Attestation sur l'honneur de réception de commande manquant"". The antenna had to be registered (resulting in a delay of 9 or 10 days), so where was the antenna that should have been in the e-mail?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/08/2019
Always happy overall except for the free delivery in relay point this last one is too long in routing time next time I would take the delivery at home as usual (but this time it was a gift for my children I did not want to be delivered in my absence). a little disappointed on the d
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 04/08/2019
Fast delivery and everything arrived ok. So everything fits.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2019
All goods were received eventually All goods were received eventually. However, it took much longer time than I expected for the delivery of purchased items. And I was unable to trace the status of delivery despite accessing the link. Not message as to the delivery date could be received whatsoever.
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Response from 1001hobbies
Hello, You have chosen an Eco delivery. Eco deliveries usually take a week to arrive. But in special cases, it can take three weeks. Eco deliveries do not have tracking possible. For a tracking of your order, choose Express. Regarding delivery dates, we give a delivery estimate for each order. Best regards
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Verified Buyer
Rating: 3 out of 5
following a purchase from 03/08/2019
All goods were received eventually All goods were received eventually. However, it took much longer time than I expected for the delivery of purchased items. And I was unable to trace the status of delivery despite accessing the link. Not message as to the delivery date could be received whatsoever.
Response from 1001hobbies
Hello, You have chosen an Eco delivery. Eco deliveries usually take a week to arrive. But in special cases, it can take three weeks. Eco deliveries do not have tracking possible. For a tracking of your order, choose Express. Regarding delivery dates, we give a delivery estimate for each order. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2019
for 1001 maquettes 4 stars the downside is that the shipping cost is too high. On the other hand, 0 stars for the post office, which was supposed to deliver the parcel in two days according to 1001 maquettes. The parcel left on 26 JULY and today is 03 AUGUST AND STILL NO PARCEL. It's being held up at customs because there's no invoice on the parcel. So it's in danger of being sent back to France. Knowing that the parcels are kept at the depot for ten days or so, they leave in the opposite direction without the customer being contacted. To be continued. On the other hand, if the parcel is delivered, I have a feeling that the taxes will come down (octroi de mer 4% Daom 25% et TVA 85%), especially for products that come from FRANCE (aren't we all?).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/08/2019
Wide choice of models and accessories, but prices too high compared with other sites, so only use them to order products you can't find elsewhere.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/08/2019
Order placed on 240719 Package arrived damaged and late (arrive on 010819) although I had taken Colissimo to have it no later than July 30 for a birthday.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2019
Good store with lots of choice. Fast shipping and no errors in orders. On the other hand, be careful to take only products in stock. The delivery times given for products on order are wrong and therefore much longer!... On the other hand, the person who barely speaks French on the phone is average...you have to explain for a long time to make yourself understood. But this person is friendly. In reply to 1001 maquettes : Bonjour I misspoke. My bad! My order for 230719 was indeed largely received on time as the products were in stock. Thank you for that. On the other hand, I was talking about my order for 220719 (1 day before) which has just been shipped this 020819 whereas the prod""Expédié sous 2 à 4 jours ouv"". So ordering on 2207 should ship on 2707 at worst (there are no non-business days between the 2 dates). And if we take into account the delivery time, the parcel should have reached me yesterday. ) As for your colleague, I'm delighted to learn that she's Italian...I'm also of Italian origin. But that doesn't invalidate my opinion, because she almost put someone else on the phone because of a misunderstanding. You have my confidence and I will continue to order from your store. Sincerely
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2019
Many choices arrive quickly in good packaging and good condition recommends only negative we do not have as much choice depending on the marqu
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2019
received fast enough bie
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2019
Delivery time far too long: 8 days after order.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2019
Delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
serious! very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Good products but fresh and delivery times a little too highÃ
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Delivery as ordered - on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2019
Good paint coverage
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 30/07/2019
Very good service, delivery and notifications.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 30/07/2019
rich catalog and mostly excellent service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/07/2019
The order arrived in good time. The Humbrol HU76 paint can was probably a bit old as a 5mm crust of dry paint covered the paint on the can. A pity, but it only concerns this brand.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2019
very good fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/07/2019
The site is very good, although not all the latest products are present (like the GT75 blades).the engraving tools are very useful to me, like the GT65 blades I found on the site. Top products like TAMIYA (the TAMIYA circle jig is very good) are a bit expensive though. Of course there's AMAZON, but they don't do PAYPAL. So I'm sticking to the sites I know
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/07/2019
Courier a little slow.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/07/2019
Slow shipping, but great price. The items took a while to arrive, but they did have to cross an ocean to get here :p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2019
Slow shipping, but great price. The items took a while to arrive, but they did have to cross an ocean to get here :p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2019
Very very good service
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/07/2019
Delivery takes too long
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