Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Hello. Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2019
Good site, good organization and very good communication. Small problem with the Humbroll reference 'Acier poli' (HUC 5025) indicated in a very light tone on the site (which seems normal) but in reality a 'gris moyen' (a little lighter than slate) which does not correspond to the advertised color. Without this discrepancy in information, I would have used
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/03/2019
Good for the choice of models I have not yet tested the purchase of other products paints etc. ... The delivery system is efficient, the only downside being the cost of Colissimo and the choice of relay points (to be developed) depending on the eloi
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/03/2019
Disappointed because it took almost 2 weeks from order to delivery.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/03/2019
exactly what i needed
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Verified Buyer
Rating: 4 out of 5
following a purchase from 03/03/2019
Excellent service & very quick international delivery. I look forward to getting started on this kit.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 02/03/2019
Little news on delivery time and route of goods when shipped free of charge for purchases over 60 euros
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Verified Buyer
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day… I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2019
I placed two orders on the same day... I placed two orders on the same day with in minutes of each other. One came with an average waiting period, the second took well over a month to receive. Thank you Mike
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Response from 1001hobbies
Dear customer, There can sometimes be a difference in the delivery delay with the economic shipping method that you chose. We apologize for the inconvenience. Best regards, The 1001modelikits Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
small problem with a glue treated during the day
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 28/02/2019
Overall all ok only observation that shipping took a few days longer than expected.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 27/02/2019
Long delivery time. Expensive shipping cost. Item arrived damaged.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 27/02/2019
At the time of purchase the delivery date was different from the date I received the product. It took 1 week longer than expected according to what it said on the day I placed the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
1001 maquettes : ""Super"" but too many problems with the carrier""Mondial Relay"" late packages lost etc.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2019
Hello, thank you for classifying your models in a better way. For boats, no recent racing boats, for example. We're inundated with warships (use more filters).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Delivery on time Product conforms to order Good value for money Would recommend
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 25/02/2019
Everything was correct and fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
I put 4 stars order without problem and delivery to the reception i
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Zvezda's Yak-3 at 148 is magnificent!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2019
Excellent service. The material arrived in a short time perfectly packaged and without damage. I do not rate the delivery 5 stars only because I feel there was little variety in the models sent. However, I believe I will use them again in the future.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
A wide range of good products but unfortunately the delivery with worldwide relay went badly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Prices sometimes dissuasive (for me) Stock .. the day of my order Absence of certain references in plane in particular the A20 Havoc 172. And a palette of matches between paint brands would be great, with a truly representative indicator common to all brands.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/02/2019
Satisfied with everything.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
good order management
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Modial relay delivery a little long (8 days in transit)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Well received the order ... within the time recommended ... superb model in the detail ... I am not disappointed ... and gives desire to repeat an order next time.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2019
Disappointed I ordered a set of rear shock absorbers missing a part in the set.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Conforming items fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
bonjour déçu commande passé le 0202 tout était en stock livraison prévue le 0902 arrivé le 1302. So 10 days for an order where everything was supposed to be there. Un pe
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
good web store But review your partners zero delivery service ( mondial relais )
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Bonjour je suis déçu par le délai pour une réception sous 48 heures !! un peu plus d'une semaine et tout cela sans prevenir raté pour un cadeau d'anniversaire mais conforme à mes at
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
4 days late delivery...not great!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
the parcel was not available at the time I was informed that it was available at the collection point
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
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Verified Buyer
Rating: 4 out of 5
following a purchase from 19/02/2019
Very good service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/02/2019
Varied offer with quality and reasonable price
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Half My order is on back order now My order is on back order and it's only thing I need to get my blizzard going . Been told it will hopefully be back in stock by February 25 and if it's in stock it still need to ship to Texas I had to complain in few emails and finally got one of two I ordered shipped the second is still on backorder. I received first part of order on March 9th.
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Response from 1001hobbies
Dear Customer, We found only one order of you in our system, which contains one product. Could you please send us a mail with more information what you have not received please? [email protected] Thank you in advance for your help. Kind regards, Team 1001 Modelkits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Compliant products. Serious customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Nothing to say about the processing of the order and its reception. On the other hand, there are no instructions in French ...even though it says on the box that there are some inside. I've e-mailed for the instructions and I'm still waiting.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/02/2019
Delays far too long, prices too high and assistance that doesn't keep its promises. 1st and last experience
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