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Rating: 4 out of 5
PERFECT SERVICES
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
package still blocked at customs forgets to enter value of contentscharles zurcher
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Rating: 3 out of 5
I just had a problem with mondial relay who had delivered to the wrong collection point.
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Rating: 3 out of 5
The delivery was fast and the products correctly packaged. On the other hand, I am rather (very) unhappy that despite several requests where I clearly specified for reasons of availability that I did not want the order to be sent immediately after receipt of my payment, it was sent without any delay! The risk was that I wouldn't be back from my trip in time to collect the parcel from the relay point. NB: Concerning the 3 products - all as described - one of them is incomplete with a part missing (FT-17 tank).
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Rating: 4 out of 5
The purchase corresponded perfectly to my needs and was delivered on time. Very attractive price
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Rating: 3 out of 5
11 days to be delivered I find this delay exagÃ
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Rating: 4 out of 5
Clear for now
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Rating: 4 out of 5
Very good good follow-up
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Rating: 4 out of 5
flush compliant
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Rating: 4 out of 5
The shipping costs are high for the weight, hence my 4 stars, but the material is good.
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Rating: 2 out of 5
Very complicated order. Despite the purchase of three articles noted in stock deliverable within 4-5 days. I only received my items after 13 days, after having contacted the store and the carrier several times, with several different people involved and contradictory messages.
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Rating: 2 out of 5
My delivery has been delayed due to lack of stock, although I have been informed of this in the comm
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Rating: 4 out of 5
If two shipments are already combined, the shipping costs could be added to one invoice. Otherwise very good processing and fast, reliable shipping.
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Rating: 4 out of 5
In general it has been good but I had a problem and this was that I created the account and I could not access it from the computer and in the end I had to place the order through my cell phone because they could not solve the problem themselves. Apart from this everything went well.
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Rating: 3 out of 5
The delivery time for products is a little long for an online sale. Given the cost, the customer is entitled to expect greater responsiveness. Nothing wrong with the pro
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Rating: 4 out of 5
impeccable reception in accordance with the order. the delivery time is a little long but otherwise nothing to report.
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Rating: 4 out of 5
First purchase without problems Reception in estimated time and models in perfect condition.
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Rating: 4 out of 5
delivery on time and products confirmed as expected
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Rating: 4 out of 5
hello always agree to say that your services are of quality nothing to add ....
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Rating: 4 out of 5
Received product as described on the site a little long delivery time but still all regular
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Rating: 4 out of 5
Slow delivery to relay points
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Rating: 3 out of 5
While the model was delivered in record time before the festive season, the same could not be said for the paints and cement glue. The bottle of Humbrol glue was dry, and some of the Heller paint was a little runny. However, 1001 Maquettes was very reactive and sent me back the glue very quickly. So well done and thank you for that. I hope that on the delivery side, controls have been put in place to check the quality of the package before they leave. I'd recommend a model from 1001 Maquettes but for the accessories
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Rating: 2 out of 5
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
Response from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
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Rating: 2 out of 5
Disappointing experience Despite assurances given on supply and delivery, goods did not appear within a reasonable time and the order was cancelled. No obvious supply management with conflicting information on availability and expected delivery
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Response from 1001hobbies
Dear customer, Your order was refunded on the 16th of January. We apologize for the inconvenience due to an update issue. Best regards, The 1001modelkits Team
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Rating: 3 out of 5
The website is not very interactive although there is a lot of variety of items like no other. The shipping took too long 12 days and that paying 17€ for postage and ur service.
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Rating: 4 out of 5
The package had been damaged but nothing serious had happened to the prod
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Rating: 4 out of 5
excellent service and courtesy
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Rating: 4 out of 5
Order conformed. Only one regret: the model boxes were a bit crushed. The packaging needs to be repositioned.
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Rating: 4 out of 5
For a first time on this site I am not disappointed.
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Rating: 4 out of 5
No worries for my first order...compliant and fast delivery...I'm satisfied!
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Rating: 3 out of 5
Overall satisfactory but very disappointed with the product ach
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Rating: 4 out of 5
All good in general.
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Rating: 4 out of 5
this is a great assembly kit that also arrived quickly.
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Rating: 4 out of 5
Perfect purchase and shipping process. Good tracking of shipment status at all times. Deadlines met. Quality as expected.
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Rating: 3 out of 5
Acceptable delivery time
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Rating: 4 out of 5
speed efficiency product comfort
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Rating: 4 out of 5
Order conforms to schedule correct shipping costs a little high
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Rating: 3 out of 5
Very late deliveryiv
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Rating: 4 out of 5
Fast order, attractive prices, short delivery times. Products as expected. The site should be a little more responsive and shipping costs reduced for small orders.
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Rating: 2 out of 5
The purchase of December 13 has arrived on January 11 when they promised 10 days at most. I added items so that the shipping costs were free which was my surprise when once I made the purchase I saw that this was the option peoe and no tracking number so all this time I have not been able to know anything about my order. It was a gift for christmas day and it has not arrived even for kings a pity.
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