English 
J
Rating: 4 out of 5
Good order tracking. Informing on time about its progress
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 2 out of 5
I received the wrong order and returned it to Les Mureux, France. Delivery note 2000053805. I would like to see the money refunded but cannot correspond in French.
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Response from 1001hobbies
Good day,
We regret this situation and apologize for the inconvenience.
After checking, we could not find a return shipment under your name, which we find very unfortunate.
We ask you to contact our customer service at the following address: so that our team can review your file again and find a suitable solution.
We are at your disposal.
Best regards,
The team at 1001Hobbies
We regret this situation and apologize for the inconvenience.
After checking, we could not find a return shipment under your name, which we find very unfortunate.
We ask you to contact our customer service at the following address: so that our team can review your file again and find a suitable solution.
We are at your disposal.
Best regards,
The team at 1001Hobbies
J
Rating: 4 out of 5
The product arrived well
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A
Rating: 3 out of 5
They didn't cancel an order with all the imaginable excuses (I was on time to do it! material shippable in 1 week but it wasn't so) for 40 euros of material they lost face, reliability and the customer
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P
Rating: 4 out of 5
All good, delivery times a bit long and unclear
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G
Rating: 4 out of 5
I just regret that the delivery time is long.
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G
Rating: 4 out of 5
Very happy with my purchase
J
Rating: 2 out of 5
Waited half a year
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Response from 1001hobbies
Good day,
we regret your review and sincerely apologize for the delay in processing your order.
However, we would like to point out that your order contained a pre-ordered product. Therefore, shipping could only occur from the date of availability. This product, which was originally scheduled for release in April, was shipped immediately upon arrival in our warehouses, which explains why you received it on 15.07.2026.
We thank you for your understanding and are at your disposal for further questions.
Best regards,
The customer service
we regret your review and sincerely apologize for the delay in processing your order.
However, we would like to point out that your order contained a pre-ordered product. Therefore, shipping could only occur from the date of availability. This product, which was originally scheduled for release in April, was shipped immediately upon arrival in our warehouses, which explains why you received it on 15.07.2026.
We thank you for your understanding and are at your disposal for further questions.
Best regards,
The customer service
G
Rating: 4 out of 5
Delivery within 2 weeks, in good condition. Wide choice
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L
Rating: 3 out of 5
Serious company, precise, provides all the necessary information, follows the shipment of its goods and is very professional. The only downside is the prices, which are slightly high compared to the average.
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C
Rating: 2 out of 5
Made 2 orders within 20 minutes to preorder some items for myself and a friend. The one order was canceled on their end but still took my money. The one order came but the items were damaged. Would not buy from again.
Response from 1001hobbies
Dear Cory,
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We are sincerely sorry to hear about the issues you encountered with your orders. Your feedback helps us continuously improve the quality of our service.
We would like to find a solution to this situation and therefore invite you to contact our customer service team directly via email at "[email protected]" so that our team can provide you with all the necessary assistance.
Kind regards,
The 1001hobbies Team
A
Rating: 4 out of 5
all good
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M
Rating: 4 out of 5
Delivery within the scheduled time.
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J
Rating: 4 out of 5
Products as ordered, delivery time of almost a month is too long and shipping costs of over 8 euros for a mailbox package are way too high.
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P
Rating: 4 out of 5
Order received without problems.
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B
Rating: 3 out of 5
Product conforms and is well packaged, but it took more than fifteen days to arrive and no news between the order and the arrival?..
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G
Rating: 4 out of 5
Great products Good and fast shipping arrived earlier than expected I will take other products
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B
Rating: 4 out of 5
as expected
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L
Rating: 3 out of 5
The car is beautiful, well made, the only flaw is that the two hoods do not open and the wheels do not turn, but the quality price is there!
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G
Rating: 2 out of 5
The order I placed does not satisfy me at all, except for the gauzy and the clear fix. The helicopter SE .313 Alouette 2 does not suit me at all. I am very disappointed with your service. I do not understand why you accept to sell unfinished models. I am very disappointed.
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Response from 1001hobbies
Hello Germain,
Thank you for sharing your feelings. We understand your disappointment regarding the helicopter SE.313 Alouette 2 and we wish to better understand your situation. Please feel free to contact us directly at the following address: [email protected] so that we can assist you.
Best regards,
The 1001hobbies team
Thank you for sharing your feelings. We understand your disappointment regarding the helicopter SE.313 Alouette 2 and we wish to better understand your situation. Please feel free to contact us directly at the following address: [email protected] so that we can assist you.
Best regards,
The 1001hobbies team
O
Rating: 3 out of 5
It has taken a long time to arrive. It may have been due to the POST OFFICE
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K
Rating: 4 out of 5
Everything was okay, I just had to pay 8€ again because it didn't come to my home, but I had to pick it up at the pickup station. I don't know why. Best regards, Klaus Pfeiffer
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J
Rating: 3 out of 5
Had to paycustoms charges on top of shipping, this was declared at Point of Sale (POS)!
Response from 1001hobbies
Dear John,
Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding customs charges and hope that this experience won't deter you from shopping with us again in the future.
Best regards,
The 1001hobbies Team
Thank you for taking the time to share your feedback with us. We appreciate your understanding regarding customs charges and hope that this experience won't deter you from shopping with us again in the future.
Best regards,
The 1001hobbies Team
R
Rating: 4 out of 5
Very satisfied with the order, nice site for hobbyists!
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M
Rating: 3 out of 5
The products I have ordered were at a good price and as requested in my order. However, waiting more than one week for delivery is far too long for me. I live in Belgium and very often when I order something from the Netherlands I wait only 1-2 days...
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G
Rating: 3 out of 5
What a long wait for my order but it was fine
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F
Rating: 2 out of 5
All ordered items were "Available - Shipped the same day". It took more than 2 weeks to be delivered!!!
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Response from 1001hobbies
Hello François,
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to better understand what happened. Please feel free to contact us privately so that we can discuss this matter.
Best regards,
The 1001hobbies team
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to better understand what happened. Please feel free to contact us privately so that we can discuss this matter.
Best regards,
The 1001hobbies team
T
Rating: 2 out of 5
Hello, I chose the double packaging option, sent in the original packaging. Too bad. Waiting for a return. Best regards
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Response from 1001hobbies
Hello Thierry,
Thank you for taking the time to share your opinion. We are sorry that your experience did not meet your expectations regarding the double packaging. We encourage you to contact us directly so that we can resolve this issue together.
Best regards,
The 1001hobbies team.
Thank you for taking the time to share your opinion. We are sorry that your experience did not meet your expectations regarding the double packaging. We encourage you to contact us directly so that we can resolve this issue together.
Best regards,
The 1001hobbies team.
D
Rating: 3 out of 5
Didn't receive my correct order. All my e-mails to Customer Service went unanswered.
J
Rating: 2 out of 5
When I ordered, it wasn't clear to me that I was ordering good from France. The delivery date that I was originally given was not very long. Ultimately, it took over two weeks to receive the paint I ordered. I would up putting the project that I was working on aside and moving on to something else.
Response from 1001hobbies
Dear Jaime,
Thank you for sharing your experience with us. We sincerely apologize for the confusion and the delay in delivery. We understand how frustrating this can be and would like to discuss it with you in order to find a suitable solution.
You can also contact us directly at [email protected] so that we can handle your request more quickly.
Kind regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We sincerely apologize for the confusion and the delay in delivery. We understand how frustrating this can be and would like to discuss it with you in order to find a suitable solution.
You can also contact us directly at [email protected] so that we can handle your request more quickly.
Kind regards,
The 1001hobbies Team
A
Rating: 4 out of 5
Pre-ordered an item, waited for a year, were told the product was about the get shipped, and we didn't get anything. Two months later we asked what's up and were told that product was out of stock again and we should choose a different product or they'll give us a refund. But then they found it somehow and we received the product the other day. A lot of back and forth and confusion, but happy that at least we got the item in the end cause I was begging to feel this might be a scam.
Response from 1001hobbies
Dear Anya,
Thank you for sharing your experience with us. We truly appreciate your patience throughout the process and are glad to hear that you finally received your item. We hope to serve you again in the future with a smoother experience.
Best regards,
The 1001hobbies Team
Thank you for sharing your experience with us. We truly appreciate your patience throughout the process and are glad to hear that you finally received your item. We hope to serve you again in the future with a smoother experience.
Best regards,
The 1001hobbies Team
J
Rating: 4 out of 5
Good order tracking despite the manufacturer's delays
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J
Rating: 4 out of 5
Shipment as expected. Quality packaging and short deadlines. Impeccable therefore!
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L
Rating: 4 out of 5
everything to your liking
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Y
Rating: 3 out of 5
Price and shipping cost is reasonable. Shipping as quick. However, packaging is no good. No forms or bubble wraps just a perfect fit paper box. And the box is thin and flimsy. Actual box of the kit has multiple damages especially on corners
J
Rating: 3 out of 5
Good and fast service, the only thing I find disappointing is that the Dutch language is not mentioned anywhere in the instructions.
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V
Rating: 4 out of 5
The products are amazing and at a very good price. I don't give it 5 stars because the shipping time took a long time because they didn't have the product in stock, more than a month. Still, I will buy again on this website
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J
Rating: 2 out of 5
The package has arrived but I sent a few emails and have received no response at all.
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Response from 1001hobbies
Dear Jan,
Thank you very much for your feedback. We are sorry to hear that you have not received a response to your emails. We would like to resolve this for you, so please contact us through our customer service so we can assist you further.
Best regards,
The team of 1001hobbies
Thank you very much for your feedback. We are sorry to hear that you have not received a response to your emails. We would like to resolve this for you, so please contact us through our customer service so we can assist you further.
Best regards,
The team of 1001hobbies
S
Rating: 4 out of 5
Hello, I wasn't aware that the delivery would not take place within a few days... one part was not available and the others were waiting for the last part.
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G
Rating: 4 out of 5
Everything is great, just a bit long for delivery times.
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