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A
Rating: 3 out of 5
Overall satisfactory but very disappointed with the product ach
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
All good in general.
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C
Rating: 4 out of 5
Perfect purchase and shipping process. Good tracking of shipment status at all times. Deadlines met. Quality as expected.
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V
Rating: 3 out of 5
Acceptable delivery time
A
Rating: 4 out of 5
speed efficiency product comfort
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A
Rating: 4 out of 5
Order conforms to schedule correct shipping costs a little high
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A
Rating: 3 out of 5
Very late deliveryiv
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A
Rating: 4 out of 5
Fast order, attractive prices, short delivery times. Products as expected. The site should be a little more responsive and shipping costs reduced for small orders.
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A
Rating: 3 out of 5
The size of the 132 figurines is perfectly suited to children's play. It's a pity that the figurines are only one color, and the same as those on the opposing sides. It's hard to tell them apart in battle. One of the French Carabiniers figurines came without a sword (probably broken during packing). Domma
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A
Rating: 4 out of 5
I bought models for the first time before Christmas and I only received them yesterday in a relay point and this after having asked for news of my delivery several times I also took the gift wrapping option which I had to tear open to see the products because the invoice attached mentioned something else For a similar product Amazon delivered to me in a maximum of 48 hours I cannot speak to you about the quality of the products because it is a gift and I trusted the reputation of the company.
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C
Rating: 2 out of 5
The purchase of December 13 has arrived on January 11 when they promised 10 days at most. I added items so that the shipping costs were free which was my surprise when once I made the purchase I saw that this was the option peoe and no tracking number so all this time I have not been able to know anything about my order. It was a gift for christmas day and it has not arrived even for kings a pity.
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A
Rating: 3 out of 5
After receiving the package, I noticed that the glue pot inside was broken and therefore unusable.
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A
Rating: 3 out of 5
Physical parcel arrived very quickly and corresponded to my request. However, there was a problem with the 2 50-euro gift cards purchased, which were not activated after 3 weeks despite contact with the service department.
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C
Rating: 2 out of 5
The purchase made on December 18 with the payment of transport of 4 days maximum a delay of 10 days in the departure of the order from their warehouses and another delay of 8 days in the delivery of the same.
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C
Rating: 2 out of 5
I received the package with a terrible delay. I find it unbelievable that it takes 15 days to arrive and on top of that I have to pay the shipping costs. Very bad shipping service.
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A
Rating: 4 out of 5
Very good relationship. Just had a problem with a can of humbrol matte black paint that was actually glossy, whereas the can was clearly marked matte. The error came from humbrol, not from the merchant site.
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A
Rating: 3 out of 5
In the product description, I thought that paint and glue were included. But it turns out that I only have three pots of paint out of the 6 needed to make the model.
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A
Rating: 2 out of 5
Sorry for the bad note, but an order placed on December 26th and delivered on January 5th challenged me.
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A
Rating: 4 out of 5
Relatively fast, careful dispatch. Model received in very good condition and well packaged.
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V
Rating: 3 out of 5
The items arrived promptly and in perfect condition. I emailed a question regarding my order and received a quick polite response. I will definitely order from 1001 Modelkits again and will recommend them to friends.
A
Rating: 2 out of 5
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it's already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
V
Rating: 2 out of 5
Where are my decals Guys come on... I ordered. Decals just decals. And it still not has arrived. I mean come on. I ordered a resin peice from the uk about 4days ago and it’s already almost here. I ord these DECALS. On December 8th. Can someone please give me an explanation on where my decals are. Or what my 35 dollars went to. I am very displeased. Thank you
Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
V
Rating: 4 out of 5
My small order for acrylic paints was dealt with promptly and well. I shall consider 1001 Modelkits when placing further orders for modelling supplies.
A
Rating: 2 out of 5
Mouais . Delayed delivery, no reply to emails and if you make a mistake you have to pay the shipping costs. So I don't think I'll be ordering from them again. I'm willing to believe it's a mistake but I'm still waiting for a reply from them 10 days after my order.
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A
Rating: 4 out of 5
Wide choice of products Fast delivery and on-time delivery
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A
Rating: 4 out of 5
well received and delivery as ordered
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A
Rating: 4 out of 5
Good website. Good communication by mail or chat with quick response. I ordered the model of the boat richelieu it is perfect. I highly recommend
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A
Rating: 2 out of 5
The deliveries not sent in time because of problems with the site an order is supposed to replacer not another I want to say that I did not get the package or the one is supposed to send reimburse very of them
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C
Rating: 4 out of 5
All good except for some delay in shipping once you choose the fast shipping option.
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C
Rating: 2 out of 5
It is the first time I deal with this company and although they have some quality materials and their products are reasonably priced shipping costs are very high for how late and slow the distribution is going.in fact this past December I made my first order and it took me almost a month to arrive and that because I called them because it took me a long time to get the order. How can they take so long
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A
Rating: 4 out of 5
ORDER COLLECTED QUICKLY AND CONFORMS TO WHAT I ORDERED
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A
Rating: 3 out of 5
delivery details even for out-of-stock colissimo
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A
Rating: 3 out of 5
I received my order but between the time I ordered on December 18, 2018 and the time I received them there was a more impotent time elapsed since I received it on December 26 or 27, 2018. Instead of the 4 to 5 days as
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A
Rating: 3 out of 5
Wide choice of models, but I think you should be able to see the assembly instructions before you buy.
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A
Rating: 4 out of 5
Correct order processing
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A
Rating: 4 out of 5
Very good service and delivery adequate to my expectations and need continue like this and all my wishes for the new year and thank you again Ã
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C
Rating: 2 out of 5
The model is fine but the shipment took a month and after calling and writing and writing and writing and calling and an impertinent person who answers the phone saying that you chose the shipment without tracking what does that have to do for a shipment that was going to take 5 to 7 days to take 27 days to arrive?
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A
Rating: 4 out of 5
Product corresponds perfectly to my acha
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A
Rating: 4 out of 5
It was simple and easy to make, but the parts came apart.
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A
Rating: 4 out of 5
on time, packaging in good condition. Beautiful model. Only problem: no French instructions, fortunately the recipient of the gift is rather experienced and there are translators on inte
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