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Rating: 3 out of 5
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
just one comment: the descriptions displayed in your catalog only give the scale and not the dimensions of some of the models to be built, which is annoying if you want to get an idea of the dimensions of the construction.
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Rating: 3 out of 5
Package arrived on time but unfortunately the model box is missing ~80% of the parts, which are impossible to assemble in these conditions. 1001Maquette contacted me by e-mail and I'm waiting for their reply to see how to solve this problem. I would like to thank the extremely efficient after-sales service, who sent me a photo of my problem and decided to send me back the same model free of charge, this time in its entirety and just before Christmas.
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A
Rating: 2 out of 5
I WAS IMPRESSED WITH YOUR STORE I WAS IMPRESSED WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
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Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
V
Rating: 2 out of 5
I WAS IMPRESS WITH YOUR STORE BUT I NEVER RECEIVE MY ORDER YET.
V
Rating: 2 out of 5
I WAS IMPRESS WITH YOUR STORE I WAS IMPRESS WITH YOUR STORE, BUT I NEVER RECEIVE MY ORDER YET.
Response from 1001hobbies
Dear customer, Your order has been sent back to us so we sent it again on the 12/12/18. Please let us know if there is any issue. Best regards, The 1001modelkits Team
A
Rating: 4 out of 5
This time delivery was a little slow. However, nothing negative to report about the shipment as usual.
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Rating: 3 out of 5
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I've called three times and no answer on any of them... I just want an update...
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Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
Shipping Order got processed this past Monday, still no email saying shipped... or tracking I’ve called three times and no answer on any of them... I just want an update...
Response from 1001hobbies
Dear customer, We have sent you an email regarding the delivery time of your order. Please do not hesitate to contact us if you have any question. Best regards, The 1001Modelkits Team
C
Rating: 2 out of 5
Very bad after-sales service, responding to different delivery days.
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A
Rating: 4 out of 5
very good order received no problem everything ok thanks to next
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V
Rating: 3 out of 5
The delivery took far too long.
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A
Rating: 4 out of 5
Order well processed and delivered on time and well organized
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A
Rating: 4 out of 5
Everything as written. Goods packed well and arrived on time with no damage. Reliable. Experience to be repeated.
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Rating: 4 out of 5
The order was processed very quickly but the carrier took a long time. Please see if you can find another service provider. However, I am willing to pay delivery charges to receive my package in two days.
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Rating: 4 out of 5
delivery time a bit long but apparently due to mondial relay and depending on the events of the mo
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V
Rating: 3 out of 5
Zeer slechte online shop het zijn gewoon oplichters op gebied van geld terug te geven van teruggestuurde produkten heb mijn 732� niet terug gekregen heb van alles geprobeerd niks helpt ze beloven en tenslotte is het nougabolle zo kan ik ook rijk worden mijn oordeel er niet kopen
A
Rating: 4 out of 5
full of items fast delivery prices in the norm.
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Rating: 2 out of 5
Sorry but my evaluation is not positive. Two products in the catalog and after days of waiting they inform me that they are not available. Waiting too long I am still waiting for the ones I had to change.
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Rating: 4 out of 5
I regret the absence of a real model store in my town... Failing that, there's a wide choice of 1001 models, including paints and accessories. Pricing is not cheap, but not so bad compared to a well-known online giant that's smiling at the end of the year... For small purchases - especially paint - it's better to group them together, as I find shipping costs a bit high...but at least so far I've found (almost) everything I've been looking for. No problems with orders. Delivered on time Packaging
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A
Rating: 4 out of 5
interesting price but delivery time a bit long
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Rating: 4 out of 5
Large selection We are very satisfied
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A
Rating: 4 out of 5
Impeccable nothing to complain about
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A
Rating: 4 out of 5
Everything was fine but took a long time to arrive
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V
Rating: 4 out of 5
Just what I required Just what I required, delivery excellent, quality good Thanks
A
Rating: 4 out of 5
Just what I required Just what I required, delivery excellent, quality good Thanks
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Rating: 4 out of 5
very fast service area for improvement: set up a more complete, or even interact, paint-matching table for different brands
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C
Rating: 4 out of 5
There was a problem with the availability of the model I wanted, they communicated it to me and solved it, they sent it to me correctly, the only problem was that the person who attended me was not Spanish and I did not understand her well either, but I have the models I ordered and they meet my expectations.
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Rating: 4 out of 5
Received on time and gift-wrapped, Santa will be able to make his rounds.
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A
Rating: 4 out of 5
SATISFIED.but it would be nice to complete some of the pieces, for example 135 and 132 scale figurines for the Merc air force.
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C
Rating: 4 out of 5
Good and reliable professionals. Thank you
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V
Rating: 4 out of 5
A great product, quick and easy to order and fast delivery.
A
Rating: 3 out of 5
deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
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Rating: 2 out of 5
Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)
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C
Rating: 3 out of 5
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
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A
Rating: 2 out of 5
Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5
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A
Rating: 3 out of 5
Hello long delivery time shame despite paypal payment
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Rating: 3 out of 5
processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
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V
Rating: 3 out of 5
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
A
Rating: 4 out of 5
Cardboard box arrived with a big hole in the rim
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