Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2018
Received on time and gift-wrapped, Santa will be able to make his rounds.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2018
deadline met a beautiful product shame that the eyes are not straight it gives the impression of louch
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2018
Email received that the delivery had arrived at the relay point but the relay point did not have it yet (a free return ticket)
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/12/2018
The paints are very bad and too expensive. The store does not care to advise the customer's questions about the assembly of the model.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/12/2018
Package ordered 15 years ago and still no news ... The delivery in world relay was estimated between the 2911 and the 0212 and we are the 5
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
Hello long delivery time shame despite paypal payment
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/12/2018
processing of the order and very long delivery time in view of the additional costs of the order. in addition, 2 days to wait because it was impossible to receive the parcel when it arrived, the machine didn't work, so the person at the relay point said to come back on Monday. positive point: availability of paints desired.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/12/2018
Unclear and deceptive dispatch details, states courier charges for same arrives by post.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
model delivered quickly painting a little longer but product and price correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2018
Cardboard box arrived with a big hole in the rim
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2018
Orders are always as requested. There's a wide choice. The only "small" complaint is that the delivery time is a bit long. In any case, I'll
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2018
I have nothing to add, very good service, large choice of well-presented models. Fast and efficient. Even for article exchange. Nothing more to say. Keep up the good work. Cordi
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/11/2018
The lead time from order to delivery is around 3 weeks. What's more, 1001 MAQUETTES is about twenty euros more expensive than its competitors, when you compare the same product of the same brand, of course. I wouldn't buy from 1001 MAQUETTES again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2018
disappointed with delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2018
Delivery as ordered. Delivery time a little long by Mondial rela
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2018
Delivery time a little long after ordering. Very nice model, too bad there aren't any of this manufacturer's models on display at the P
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2018
all very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2018
A little delay in delivery... (excuse: ""Gilets jaunes"" ...) !!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2018
available on the site although they were not in stock delivery time problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Seriousness in order processing and above all a very large choice of models at 172. Keep up the good work and long"""road".....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Delivery was very fast despite a 2-day delay due to "" gilets jaunes "". On the other hand, I found the same model recently at France-Maquettes for 23.90 € whereas it cost me 41.90 € at your place... I'll look twice at my next order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Good contact availability
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2018
Nothing to say about the order, which (as always) went off without a hitch. Concern about the payment, which was debited twice. Immediate reactivity after my call with the fastest possible refund (three days later). A bug can happen, but the important thing is that it's sorted out without any fuss, which was the case after an excellent telephone contact.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/11/2018
Worked like a charm!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
Delivered on time and packaged very carefully. Satisfied and will continue with 1001 maquet
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2018
A little hard to find what I want but I'm not used to the sit
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2018
very good product
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/11/2018
Package not packed with sufficient care. A simple cardboard box too large for its container, closed with a single piece of tape on the top...as a result, the box arrived crushed and even torn in places. The box containing my model was therefore folded and one of the parts inside was detached from its support...free warning as nothing was broken, but it makes me reluctant to recommend anything from you...when we know how little care the postal service takes with parcels, we owe it to ourselves to do better!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2018
The items are as requested but I find the delivery time a little too lo
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 24/11/2018
I got the wrong colors... And a book in French (it didn't say it was in French)... Model is ok in itself
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
I was delivered almost 2 weeks later and a box was or
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/11/2018
Deadline met, but the box was too big for the order, so my items were wandering around inside, which could be dangerous given the delicacy of the facts.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2018
no worries about the order but the package is badly packed (big box for small quantity not wedged the paints and brushes are wandering in all directions unsuitable poster ridiculous better not put anything
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
1001 maquettes is a little expensive compared to the competition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2018
Product complies with very reasonable deadlines. Two small suggestions concerning the models: Classification by difficulty Precision of the number of parts in each model.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Fast delivery. Explanation of box contents not detailed enough.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
it would be a good idea to reduce the execution time between the order and receipt of the order - it's too long compared to Amazon per exe
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2018
Good handling despite 1 of the 3 references missing. After notifying customer service of the shortage, the response of proposing a new item for replacement was prompt. The supplier listens to the customer. I reco
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/11/2018
Item ok but supposed to be available and shipped within 24h when the package was received more than a week after the order! No warning or apology.... one of the model boxes is covered in dust... a bit foreign
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2018
Object size not specified! Completely inadequate! Ridiculously tiny! No interest Object thrown away. Delivery time too short.
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