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A
Rating: 3 out of 5
paint too old that has taken the gel very disappointed tans
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
RAS everything went very well except the reception I received the mail delivery Saturday morning I went in the afternoon to the relay: not received Monday closed I took possession that the
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A
Rating: 4 out of 5
Very good for my first order, quick and trouble-free. The big advantage is to have messages at each step (preparation send parcel transit etc). I'm satisfied
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A
Rating: 2 out of 5
On an advert on the site I had found a miniature plane which was to be supplied in two copies and no scale was specified on the article. But what a disappointment when I arrived..... first of all there was only one copy in my parcel instead of the two promised and moreover the miniature plane was enormous and looked more like a toy than a miniature. Since then, I've filed a complaint and sent my plane back, and I'm still waiting for an answer for mo
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A
Rating: 2 out of 5
As I said before, it wasn't specified that the plastic soldiers were supplied
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Rating: 4 out of 5
No problems with ordering or delivery. On the other hand, the presentation of the products on the site is very average (succinct or absent description). In addition, the combination of filters (brand scale, etc.) sometimes gives curious results.
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A
Rating: 4 out of 5
The only downside is the high cost of postage for small volumes.
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A
Rating: 3 out of 5
Well done and complete website. However extremely long delivery time
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A
Rating: 2 out of 5
Ordered merchandise on 10/07/18 Ordered merchandise on 10/07/18. It's now 11/01/18 and I've received nothing.
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Response from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
Great service . Very good communication. Will use them again
A
Rating: 4 out of 5
Good choice of interesting products very good order handling. A couple of notes about the delivery: the cardboard box arrived broken (although nothing was missing) and the courier after buzzing didn't wait for me to come down but left the package in the yard.
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A
Rating: 4 out of 5
for paint orders, it would be simpler to classify the refs. chronologically from 1 to 100xxxx, which would make them easier to find in relation to the model assembly instructions.
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A
Rating: 4 out of 5
Order placed on Monday afternoon and received on Friday with collisimo 48h so acceptable. Model as described, perfect for a first model.
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A
Rating: 3 out of 5
Manage more squarely
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V
Rating: 4 out of 5
Shocking company paid �6.52 for postage to be told no tracking or insurance. After over three weeks of waiting they finally decided to cancel my order. If you are ordering from the UK save your time and money and buy from somewhere else.
C
Rating: 4 out of 5
received everything perfectly
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V
Rating: 4 out of 5
great service and value great service and value
A
Rating: 4 out of 5
great service and value great service and value
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A
Rating: 4 out of 5
Delivery problem not caused by 1001 maquettes but by Mondial Relay. Following my call, 1001 maquettes immediately sent me a colissimo at no extra cost, which I received very quickly, so I'm satisfied with the handling of my delivery problem.
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A
Rating: 3 out of 5
As described, but very long lead time, even with more expensive transpo
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Rating: 4 out of 5
the choice of models is very interesting. fast order processing and delivery. Keep up the good work. Best regards
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Rating: 4 out of 5
Order fulfilled but when there are supply difficulties it would be useful to inform the customer of the delivery times.
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A
Rating: 4 out of 5
Wide selection, fast service and well-protected items. Prices a bit high though: you can find cheaper... I'm still a regular customer
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A
Rating: 3 out of 5
Delays too long ...
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V
Rating: 2 out of 5
Unfortunately, the specified delivery dates did not match the actual delivery. After the purchase, a later delivery date was stated in the order confirmation and the actual delivery took place even later than stated in the order confirmation. This was very annoying as it was a birthday present which was therefore not delivered on time!
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A
Rating: 4 out of 5
Fast transaction.
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A
Rating: 3 out of 5
Canadair model the glue was dry on arrival and therefore unusable the paint pots are too small and have poor covering power Impossible to paint the model with such small quantities
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A
Rating: 4 out of 5
Satisfied with the service and delivery time
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G
Rating: 3 out of 5
I got an email a week after ordering stating that the product I ordered wasn't in stock and that they were waiting for it to be restocked It took some time but it did arrive in the end and I'm very happy with the product
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A
Rating: 2 out of 5
But in your opinion what review should I write since I haven't received anything yet !!!
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A
Rating: 3 out of 5
Lots of choice on 1001 maquettes, but beware of competitors who are more competitive. You need to be vigilant, because delivery times are not always respected. What's more, one order was incomplete, and it's up to the customer to prove this by taking photos of the parcel and sending them by e-mail. Can anyone do this? Let's be serious and check your shipments carefully. On the other hand, customer service is friendly and efficient, but it would be preferable not to have
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A
Rating: 4 out of 5
Very good packaging
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Rating: 4 out of 5
I always place my orders by phone: always well understood and well served: nothing more to say.
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Rating: 2 out of 5
Hello: This is the first time I've ordered from you and the model I received did not correspond to the model seen on your internet catalog. On the catalog it was a special model for a new mould, whereas the model delivered was a model I'd already seen! The box sent out was nevertheless at a much cheaper price, after a telephone arrangement I reordered it.
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A
Rating: 4 out of 5
very happy
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Rating: 3 out of 5
Order placed on 2709 to date still nothing received!! thank you to look at the reason for this non-delivery note that payment was made and transferred on 2709 thank you for your di
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A
Rating: 3 out of 5
the products ordered have arrived but almost 15 days after they were ordered
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G
Rating: 4 out of 5
I was kept neatly informed of the status of my order and the quality of what was offered matched my expectations
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A
Rating: 4 out of 5
I had a problem validating my order. In a few emails the problem was solved and the parcel received on time. I had written a review of a model and I can't find it anymore. I wanted to show a photo of the model I had made... impossible. In short! Service like
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V
Rating: 3 out of 5
Always` very good