Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
5 25,7k 63% 4 6 464 16% 3 2 785 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 4 stars

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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 04/08/2018
I am half satisfied 2 purchases do not match what I requested.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 03/08/2018
Order: German Navy painted 2WK 51 figures... from Revell (02525) The figures are not painted - the description is absolutely misleading. For the colors you have to pay another 25- € and it is an immense work!!! According to the product information, the material is very harmful to health - you shouldn't actually touch it.... Positive: Very large variety of figures!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2018
Just as I expected
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 01/08/2018
I have been promptly informed at every step of the process of my order. It arrived on time and well protected with very adequate packaging. I am very satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/08/2018
One of the two tamiya super liquid glue caps was slightly open. No spillage but strong smell on delivery The German radar Fug 220 mr48027 is listed on the delivery note but not present in the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2018
everything arrived on time, no stock-outs as is often the case with some competitors
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2018
First order on this site and everything was correct the order was made in time it arrived in perfect was consistent with the description
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/07/2018
I had to contact customer service several times to get a decent answer.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 21/07/2018
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
Response from 1001hobbies
Dear Mr Hallas, We apologize for the inconvenience. We send you the order once again. Yours sincerely, The team 1001modelkits
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/07/2018
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
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Response from 1001hobbies
Dear Mr Hallas, We apologize for the inconvenience. We send you the order once again. Yours sincerely, The team 1001modelkits
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/07/2018
Very disappointed with my last order, which was shipped more than a week after I bought it, even though my order was supposed to be shipped within 24 hours! For the first time, very little information from 1001 maquettes on the progress of my order.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/07/2018
Somewhat long delivery time
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/07/2018
Hello Everything included .... even with a nice "" Surprise "" ! Everything is well and nicely packed and secured and the box is also very sturdy. The small problem: the time between the order on 04.07. and the arrival on 19.07. was a little { too } long. friendly A customer
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 19/07/2018
Feigns short delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2018
Delivery time with mondial relay unacceptable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2018
My order went very well. No problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2018
Quality products. downside for the delivery which I find expensive 1350€ for a colissimo to do
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2018
No problem...fast deliveryclean packaging...the perfect does not existI give 4 stars
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/07/2018
The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
Good performance. Large selection. Order processed and shipped quickly. Nothing to d
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
Package arrived open due to lack of tape to close package but nothing was missing nice model thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2018
Nothing to say go on like this
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 14/07/2018
unfortunately a long delivery time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/07/2018
Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/07/2018
2 items ordered 1 compliant the other not. I've been waiting too long for the item I ordered to be sent to me. Multiple emails, no phone calls, inconsistent answers from one to the other. Very
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2018
packaging too fragile 2 boxes damaged but no other consequences
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2018
Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 08/07/2018
Very efficient
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/07/2018
Apart from a somewhat long delivery time, everything went smoothly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2018
Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2018
quick and easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2018
Professional and attentive team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2018
Fast and efficient!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2018
no problems with orders and deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Fast and efficient, no particular problems, perhaps a large box size for a small volume of product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2018
Great choices but slow postage service... Great choices but slow postage service to UK Order dealt with promptly
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/06/2018
Unfortunately very long delivery time. But everything else ok.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 30/06/2018
Great choices but slow postage service… Great choices but slow postage service to UK Order dealt with promptly
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