Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Quick processing of the order, just one slight problem: a paint model appeared as gloss on the website, whereas it is actually satin, which is what I thought and hoped, so in the end everything turned out fine.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2018
Too bad you didn't answer my message when I ordered. It's also a pity to have received my Humbrol gloss 208 paint pot partly crushed, this not being due to transport, the packaging having arrived in perfect condition. For the rest R A S Patrick DUMAS
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2018
Delivery time a little long and no direct information for the delay
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Verified Buyer
Rating: 2 out of 5
following a purchase from 23/05/2018
Very pleased with the servicealso very happy with the model thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2018
Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2018
PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2018
Packaging very average delivery not very fast otherwise no particular problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2018
Very pleased with the service,also very ... Very pleased with the service,also very happy with the model thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/05/2018
Very pleased with the service,also very … Very pleased with the service,also very happy with the model thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/05/2018
I placed my order on 4/28/2018 Saturday and I have not received my items as of 5/22/2018. The website says it shipped my item on 5/7/2018 the following Monday. 1 whole week (5 days) and they did not ship item until the following week. not on 4/30 not on 5/15/25/3 or 5/4/2018 but the following monday 5/7/2018. The items I ordered are small and would fit in a small envelope. I don't understand why it would take so F&%$#@ long to send 2 templates. website is very deceiving with USA Contact information when they are out of Europe! First and last time I will use this site. I only wish I receive my items soon or at all.I made a huge mistake.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/05/2018
Order was processed quickly. However, shipping was a little delayed! Otherwise very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
4 stars for the quality but much less for the delivery disappointed I received my parcel 15 days after the date of order knowing that on the site it announces delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2018
Product conforms to my expectations. Delivery on time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/05/2018
Hello, the only small flaw is that there is no painting on the model when you order it, so you have to wait. Sincerely
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/05/2018
DELIVERY TIME TOO LONG The dispatch note mentions May 3rd. But in fact the parcel only left on May 14th. There was no response from customer service. I will not use this company again.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/05/2018
Well done Well done! My order arrived when predicted and in good shape. 1001 kept me up to date regarding the status throughout. Merci boucoup!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2018
Well done Well done! My order arrived when predicted and in good shape. 1001 kept me up to date regarding the status throughout. Thank you very much!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2018
not the best in delivery!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/05/2018
Lots of choice and fast delivery
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 15/05/2018
After 20 days I have not received anything . Only one communication after my requests with a very stupid answer that smacks of an apology . I will take legal action against these pseudo sellers Continue to publish lies . In the reply sent.a.ma it talks about a technical error on the part of your shipping department . I take legal action I do not intend to lose 75 euros .
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/05/2018
The postage was quick and the parts were in excellent condition when they arrived.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/05/2018
Easy to order but delivery was awfully… Easy to order but delivery was awfully slow.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 15/05/2018
OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/05/2018
15 days between order and delivery Time far too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
Easy to order but delivery was awfully... Easy to order but delivery was awfully slow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/05/2018
I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 13/05/2018
opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2018
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2018
The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2018
opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2018
Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2018
Fairly high price compared to competitors
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/05/2018
i ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2018
The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2018
At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2018
Respect of the delivery time and very good follow-up of the delivery steps with emails to the customer for i
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/05/2018
purchase orders take a long time to arrive .... I'm a bit disappointed ....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2018
Why not delivered to the address provided
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 09/05/2018
ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
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