English 
A
Rating: 3 out of 5
Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
First order received incomplete but missing product reshipped free of charge. Products from
Translated reviews
A
Rating: 3 out of 5
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Translated reviews
Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
Photos not always self-explanatory but quick response to problems
Translated reviews
V
Rating: 3 out of 5
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
Perfect products and shipping
Translated reviews
V
Rating: 3 out of 5
Delivery time is too long but the price is the lowest.
Translated reviews
A
Rating: 4 out of 5
Very good, but delivery time a bit long - my second order arrived before the first and they didn't have the sense to check what was in progress on their computer system. For model paints, the classification could be clearer. But on the whole, it's serious. It's worth noting that my fellow modeler received a very poorly packed parcel, which was partially opened on arrival. So there are a few things I'd like to get back on track, but it's just a matter of time.
Translated reviews
A
Rating: 4 out of 5
very good site it's my first order .i highly recommend it very serie
Translated reviews
A
Rating: 4 out of 5
Quick and easy
Translated reviews
A
Rating: 4 out of 5
Quick processing of the order, just one slight problem: a paint model appeared as gloss on the website, whereas it is actually satin, which is what I thought and hoped, so in the end everything turned out fine.
Translated reviews
A
Rating: 4 out of 5
Too bad you didn't answer my message when I ordered. It's also a pity to have received my Humbrol gloss 208 paint pot partly crushed, this not being due to transport, the packaging having arrived in perfect condition. For the rest R A S Patrick DUMAS
Translated reviews
A
Rating: 3 out of 5
Delivery time a little long and no direct information for the delay
Translated reviews
V
Rating: 2 out of 5
Very pleased with the servicealso very happy with the model thank you
A
Rating: 3 out of 5
Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.
Translated reviews
A
Rating: 3 out of 5
PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Translated reviews
A
Rating: 4 out of 5
Packaging very average delivery not very fast otherwise no particular problem
Translated reviews
A
Rating: 4 out of 5
Very pleased with the service,also very ... Very pleased with the service,also very happy with the model thank you
Translated reviews
V
Rating: 4 out of 5
Very pleased with the service,also very … Very pleased with the service,also very happy with the model thank you
V
Rating: 4 out of 5
I placed my order on 4/28/2018 Saturday and I have not received my items as of 5/22/2018. The website says it shipped my item on 5/7/2018 the following Monday. 1 whole week (5 days) and they did not ship item until the following week. not on 4/30 not on 5/15/25/3 or 5/4/2018 but the following monday 5/7/2018. The items I ordered are small and would fit in a small envelope. I don't understand why it would take so F&%$#@ long to send 2 templates. website is very deceiving with USA Contact information when they are out of Europe! First and last time I will use this site. I only wish I receive my items soon or at all.I made a huge mistake.
V
Rating: 4 out of 5
Order was processed quickly. However, shipping was a little delayed! Otherwise very satisfied.
Translated reviews
A
Rating: 4 out of 5
4 stars for the quality but much less for the delivery disappointed I received my parcel 15 days after the date of order knowing that on the site it announces delivery.
Translated reviews
A
Rating: 4 out of 5
Product conforms to my expectations. Delivery on time.
Translated reviews
A
Rating: 3 out of 5
Hello, the only small flaw is that there is no painting on the model when you order it, so you have to wait. Sincerely
Translated reviews
A
Rating: 2 out of 5
DELIVERY TIME TOO LONG The dispatch note mentions May 3rd. But in fact the parcel only left on May 14th. There was no response from customer service. I will not use this company again.
Translated reviews
V
Rating: 4 out of 5
Well done Well done! My order arrived when predicted and in good shape. 1001 kept me up to date regarding the status throughout. Merci boucoup!
A
Rating: 4 out of 5
Well done Well done! My order arrived when predicted and in good shape. 1001 kept me up to date regarding the status throughout. Thank you very much!
Translated reviews
A
Rating: 3 out of 5
not the best in delivery!
Translated reviews
A
Rating: 4 out of 5
Lots of choice and fast delivery
Translated reviews
A
Rating: 3 out of 5
After 20 days I have not received anything . Only one communication after my requests with a very stupid answer that smacks of an apology . I will take legal action against these pseudo sellers Continue to publish lies . In the reply sent.a.ma it talks about a technical error on the part of your shipping department . I take legal action I do not intend to lose 75 euros .
Translated reviews
V
Rating: 4 out of 5
The postage was quick and the parts were in excellent condition when they arrived.
V
Rating: 4 out of 5
Easy to order but delivery was awfully… Easy to order but delivery was awfully slow.
V
Rating: 4 out of 5
OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc
A
Rating: 2 out of 5
15 days between order and delivery Time far too long
Translated reviews
A
Rating: 4 out of 5
Easy to order but delivery was awfully... Easy to order but delivery was awfully slow.
Translated reviews
A
Rating: 4 out of 5
OK transaction I dont believe in giving negative feedback unless its really warranted. A few things slightly irked me with the transaction though, I didnt see that this was coming from outside the UK until i got to the end of the process. I had searched for UK suppliers and this site came up. Time till dispatch was pretty long and i though postage a bit high for a decal sheet. Other than that all was good - easy to find what i wanted etc
Translated reviews
A
Rating: 3 out of 5
I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.
Translated reviews
V
Rating: 4 out of 5
opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.
A
Rating: 3 out of 5
The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.
Translated reviews
A
Rating: 4 out of 5
opsrey v 1-165 the decal sheet had purchased had allot of detail to it.. shipping took alittle time due to being shipped from europe.
Translated reviews