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Rating: 4 out of 5
Fast delivery.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve
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Rating: 4 out of 5
Fairly high price compared to competitors
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Rating: 2 out of 5
i ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.
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Rating: 3 out of 5
The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.
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Rating: 3 out of 5
At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.
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Rating: 4 out of 5
Respect of the delivery time and very good follow-up of the delivery steps with emails to the customer for i
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Rating: 3 out of 5
purchase orders take a long time to arrive .... I'm a bit disappointed ....
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Rating: 4 out of 5
Why not delivered to the address provided
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Rating: 2 out of 5
ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
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Rating: 2 out of 5
I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.
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Rating: 3 out of 5
As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from
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Rating: 4 out of 5
My order arrived one day ahead of… My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
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Rating: 4 out of 5
My order arrived one day ahead of... My order arrived one day ahead of scheduled delivery date, was handled in accordance w/ specified drop instructions w/o signature. I couldn't ask for a better e purchasing experience.
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Rating: 3 out of 5
Delay a little long due to lack of stock.
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Rating: 3 out of 5
Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.
Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 3 out of 5
Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.
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Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 2 out of 5
Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations
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Rating: 2 out of 5
Since April 19, I have been waiting for a package that shows as shipped and the tracking code as well. In the past much better service
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Rating: 4 out of 5
Too slow
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Rating: 4 out of 5
nothing to report
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Rating: 4 out of 5
Good service and good listening to my expectations
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Rating: 3 out of 5
Products conform but delivery too slow in my opinion
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Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
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Rating: 4 out of 5
I needed parts for a diorama I needed parts for a diorama, and 1001 Marquettes had the bits I needed. No problems with the website but unfortunately some of the parts were out of stock and I had to wait a week and a bit before they arrived. Once sent, they arrived promptly in a jiffy bag which meant that the two boxes of bits were a little crushed. No damage to the contents though. Thanks, I couldn't have completed my project without them!
A
Rating: 4 out of 5
very satisfactory
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Rating: 2 out of 5
My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.
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Rating: 3 out of 5
The kit arrived crushed in a padded... The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 3 out of 5
Goods okay Processing snail-slow (missed birthday). Contact okay.
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Rating: 3 out of 5
The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 4 out of 5
Over priced shipping toke too long.
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Rating: 3 out of 5
Products conformed and delivery time respected, but the items were stacked one on top of the other without any protection in a cardboard-type pouch. Some of the products were made of glass, which could have been shattered if delivered in a glass container.
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Rating: 4 out of 5
fast and correct delivery
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Rating: 4 out of 5
as ordered but a little long
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Rating: 4 out of 5
Very good sit
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Rating: 3 out of 5
The products arrived quickly and were... The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.
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Response from 1001hobbies
Dear customer, Thank you for your message. We try our best to keep the shipping costs as low as possible, however as we ship from France, the costs are higher than for a domestic shipping. We remind you that shipping is free for orders above £39. Best regards, Customer service 1001Modelkits
C
Rating: 4 out of 5
correct timesthe box a little deterioratedthe interior in perfect condition
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Rating: 4 out of 5
The products arrived quickly and were in good condtion however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free however it was an extra �5.99 on top of the order cost. For that sort of money you would expect a bit more protection. At least the products arrived in one piece.
V
Rating: 3 out of 5
The products arrived quickly and were… The products arrived quickly and were in good condtion, however the products arrived in a battered jiffy envelope. I wouldn't mind this if the shipping was free, however it was an extra £5.99 on top of the order cost. For that sort of money, you would expect a bit more protection. At least the products arrived in one piece.
Response from 1001hobbies
Dear customer, Thank you for your message. We try our best to keep the shipping costs as low as possible, however as we ship from France, the costs are higher than for a domestic shipping. We remind you that shipping is free for orders above £39. Best regards, Customer service 1001Modelkits
A
Rating: 2 out of 5
The prices are very expensive and the shipping costs also expensive. I cannot be told to pay almost 15€ to ship a single item is as an answer I am told that it is the cost of the courier and if instead you spend almost 40€ the courier charges themselves are reduced almost by half. Inconsistency at its best
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