Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
items came well packed items came well packed, arrived in a reasonable time from the EU, price was great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2018
satisfied. fast delivery and correct items
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2018
Wide range of products, but order processing time far too long. Please note that you are competing with Amazon.... For some items I preferred to go through Amazon simply because of the delay.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/03/2018
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
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Response from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 27/03/2018
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
Response from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/03/2018
So far completely satisfied despite some problems with the last order. Apparently the internal processes should be optimized - otherwise everything is great, especially the offer!
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 24/03/2018
The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2018
Could you at least give us the part number of the paints I need to get started, or order them from your site as this is my first model and I have no stock m
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 23/03/2018
Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2018
Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/03/2018
Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2018
Very good nothing to say
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Quality paint at a great price.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Easy to order. Good range of products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
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Response from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
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Response from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
A little too long to receive orders
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/03/2018
For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2018
Hello I have a problem with the delivery address when ordering via the Internet""Mondial Relay"". For customers domiciled in Monaco, the Mondial Relay"" delivery point is not listed. However, there is one in Monaco:""SVB Informatique"".
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Response from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 22/03/2018
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Response from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2018
Delivery was too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/03/2018
GOOD PROCESSING OF THE ORDER BUT THE PRODUCT ARRIVED LOOSE IN THE BOX AND WITHOUT A LIMITED SERIAL NUMBER THANK YOU FOR YOUR REPLY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2018
very correct except manufacturer's instructions not in french
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Verified Buyer
Rating: 4 out of 5
following a purchase from 20/03/2018
Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
No worries. Very wide choice of models, but frustration when you don't find the detail you're looking for. That's the price of fame! It's not always easy to find specific decals and cockpit interior parts quickly. All in all, I'm pleased with you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Delivery a little long but otherwise RAS
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/03/2018
Very happy with my purchases for my husband, who is passionate about re-enacting scenes from the 3945 war. The only downside was the delivery time (delivery scheduled between March 9 and 13, delivered on the 17th). But it was worth the wait. I recommend your
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/03/2018
Do you "honestly" think that I can be satisfied with having received my order after a week when your commitment was to send it to me within 24 hours, all this without any real explanation and without any commercial gesture to apologize for this failure! It goes without saying that because of this delay and the uncertainty as to whether or not I would receive the product I had ordered (lack of information), I was obliged, since it was a c
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/03/2018
more than 2 weeks for delivery...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/03/2018
delivery was a bit slow all in arrived in good order delivery was a bit slow, but all arrived in good order
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Response from 1001hobbies
Dear customer, Your order was sent on the 07/03/18, 1 working day after you placed your order, and delivered on the 14/03/16. This delay corresponds to the information on our website. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 3 out of 5
following a purchase from 15/03/2018
delivery was a bit slow all in arrived in good order delivery was a bit slow, but all arrived in good order
Response from 1001hobbies
Dear customer, Your order was sent on the 07/03/18, 1 working day after you placed your order, and delivered on the 14/03/16. This delay corresponds to the information on our website. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
Very good products, but for the HOBBY BOSS brand, it's a shame that the assembly instructions are not translated into French.moreover, when parts are faulty or missing - always for the same brand - it takes a very long time to receive them.I've been waiting three weeks for two broken parts and one missing part.1001 maquettes, on the other hand, is very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2018
I am satisfied with the smooth processing of my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2018
Ordered without difficulty choice became equal to the foreign competition still small translation errors and 2 or 3 photos that do not match the article but very well anyway fast delivery perfect packaging I remain very sat
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
very slow delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2018
C'è stato un intoppo all'inizio poi ordine ricevuto
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2018
Fast and careful delivery
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Verified Buyer
Rating: 3 out of 5
following a purchase from 13/03/2018
Thank you great service
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