Customer reviews of 1001hobbies

I recently ordered the items French Napoleonic Horse Line Artillery HAT8039 and French Heavy Ambulance HAT8104. Neither of these items comes with a leaflet recommending the colors to be applied. How to rem

I am very disappointed with the responsiveness of the parcel delivery service. A parcel was supposed to arrive within 4 days, but I've been waiting 14 days to receive it. I was able to contact customer service by phone, but the person I spoke to just told me that the parcel was blocked by mondial relay, without offering any solution or even contacting me since. I'm still grateful for the wide choice offered by the site, but this big problem has changed my mind.

Good transaction, order processed without problems, information on tracking, shipping and delivery. Would recommend

Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.

Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.

Very satisfied.

delivery time too long. products marked as being in stock but for which I waited more than 2 weeks to receive them

perfect quality of service fast reliable time respected traceability ... thank you! I recommend

items came well packed arrived in a reasonable time from the EU price was great

items came well packed items came well packed, arrived in a reasonable time from the EU, price was great

satisfied. fast delivery and correct items

Wide range of products, but order processing time far too long. Please note that you are competing with Amazon.... For some items I preferred to go through Amazon simply because of the delay.

PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!

PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!

items came well packed items came well packed, arrived in a reasonable time from the EU, price was great

So far completely satisfied despite some problems with the last order. Apparently the internal processes should be optimized - otherwise everything is great, especially the offer!

The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.

Could you at least give us the part number of the paints I need to get started, or order them from your site as this is my first model and I have no stock m

Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.

Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times

Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.

Very good nothing to say

Quality paint at a great price.

Easy to order. Good range of products.

Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.

Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.

A little too long to receive orders

For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.

Hello I have a problem with the delivery address when ordering via the Internet""Mondial Relay"". For customers domiciled in Monaco, the Mondial Relay"" delivery point is not listed. However, there is one in Monaco:""SVB Informatique"".

Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.

Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.

Delivery was too long

GOOD PROCESSING OF THE ORDER BUT THE PRODUCT ARRIVED LOOSE IN THE BOX AND WITHOUT A LIMITED SERIAL NUMBER THANK YOU FOR YOUR REPLY

Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.

very correct except manufacturer's instructions not in french

Items were available and arrived safely The process was fine, no problems, and the items ordered arrived safely. Prices were competitive and everything was available to ship. Would have been 5 stars, but the order took a little longer than I hoped, to arrive.

No worries. Very wide choice of models, but frustration when you don't find the detail you're looking for. That's the price of fame! It's not always easy to find specific decals and cockpit interior parts quickly. All in all, I'm pleased with you

Delivery a little long but otherwise RAS

Very happy with my purchases for my husband, who is passionate about re-enacting scenes from the 3945 war. The only downside was the delivery time (delivery scheduled between March 9 and 13, delivered on the 17th). But it was worth the wait. I recommend your

Do you "honestly" think that I can be satisfied with having received my order after a week when your commitment was to send it to me within 24 hours, all this without any real explanation and without any commercial gesture to apologize for this failure! It goes without saying that because of this delay and the uncertainty as to whether or not I would receive the product I had ordered (lack of information), I was obliged, since it was a c