Customer reviews of 1001hobbies

on the plus side I was able to find a… on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5

on the plus side I was able to find a... on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5

The material delivered is incomplete and incorrect

Although 1001 maquettes has made a good recovery (almost daily order tracking after expressing strong dissatisfaction), this score reflects their inability to offer customers the real picture of their stock... And I'm not the only one to denounce this state of affairs. The money is cashed and you can wait several weeks for the stock to be updated... This is their downside. Another complaint (in comparison with a competitor's site) is their pricing... much higher than the competition's... To be reviewed To be aligned if we want to stay in the competition. Thanks Eric

Two slightly difficult experiences with a happy ending: my orders were for items stocked by 1001 maquettes suppliers and which were out of stock. After exchanging messages with Hugo and a phone call with the same friendly Hugo, my orders were delivered. All in all, very satisfied with the products purchased and the handling of the incident. Correct delivery, perfect packaging. I still have full confidence in 1001 maquettes, which will no doubt be firmer with suppliers where a party is bound by a contract.

All OK But delivery time a bit long

Order incomplete. Delivery time very lo

Satisfied with the service provided: delivery without reproach, wide choice of products including Humbrol paints (not available in 04 and 06) and quality brushes. For my part, I would have preferred the paints to be listed in ascending or descending order, to limit the time spent searching on the Internet.

it's a pity that the color instructions are in an Asian language with no correspondence

No problems with the order No problems with the order. Some minor damage to the package. DB

lots of choice and quite prompt in delivery

No problems with the order No problems with the order. Some minor damage to the package. DB

Was good would order there again

Two and a half weeks to arrive Excellent communication but the order took far too long to arrive

why on the quote we are asked where we want to be delivered I wanted to be delivered at home I indicated my address in place of delivery and then I am asked to choose a point relay in addition I had chosen a point relay and I was delivered to another point relay If you do not make home deliveries I think I would do more

Two and a half weeks to arrive Excellent communication but the order took far too long to arrive

The quality of the artwork is impeccable. On the other hand, the delivery time was interminable, even though I had purposely paid for an ultra-fast delivery service for a birthday. Very disappointing for the

Fast delivery with very good follow-up. I recommend the site for purchases

Ordered a decal sheet for a specific model. Comes with instructions for another model little bad they are found online though....

good service. I have always been well understood in my dealings with them.

effective punctual professional shipping time not really fast however excellent

EXCELLENT AND VARIED PRODUCTS, ALTHOUGH IT SHOULD IMPROVE THE RELATIONSHIP VIA EMAIL WITH ITS CUSTOMERS.

Order easy payment easy processing a little long and correct delivery with good tracking of the package.

Very good site. One drawback is the choice of humbrol paints, which are not listed by name reference.

Great service I do not mark five stars because it is the first contact

Good products fast delivery product quality

Hello Delivery time far too long between the order and receipt 10 days some competitors for similar products deliver in 48 h Cd

I am very satisfied with the products delivered

Hello everyone. Good order tracking and relatively short delivery time.

Delivery of a non-ordered model in place of the ordered one, with the same price.

Parcel well received No criticism J

Very good value for money. A small problem with the selected relay point, but otherwise very good. I will come back to you.

- On 1301 I placed an order with 2 items + 8 paints. 1st problem: one of the 2 items was unavailable and I had to contact the after-sales service to find out! By the way, it's not easy to find an e-mail address for complaints on the site (a phone number yes, an e-mail address no). - So on 1002 I received a partial parcel with 1 item + 8 paintings. 2nd problem: the item in the parcel wasn't the one I'd ordered! So I had to contact the after-sales service again to send back the wrong item. - On 1501 I received the parcel with the item that was unavailable. No problem. - So today (1802) I'm still waiting for the parcel with the right item. Summary: for a single order 3 parcels with a return, all spread over at least 6 weeks. I would find it hard to recommend your site, even if the after-sales people are reactive.

You've got a paint brochure that's not easy to useM1 paint can't be found in it, and when it's displayed in search, no results.

Ordered goods ok delivery time a little long request via mail was answered gladly again :-)

have chosen DHL shipping method and paid but the package was sent by post otherwise everything is fine

Although they have a variety of products they are more expensive than in other places(I have seen kits for 20 € that in other places the same is worth 9 €) and with the price of transport even more.besides the time that passes between ordering and arriving is excessive considering the proximity.I have ordered models in more distant places and they have taken less (USA).little rec

Fairly fast shipping

very good information on product availability and expected delivery date. Date perfectly respected. The weather situation (snow and ice) caused possible delays in delivery, which was excellent information. What's more, the model was delivered on time. Bravo and thank you. C. RAVEL Espace Air Pas Museum

four stars