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Rating: 4 out of 5
A Christmas gift that made people happy
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 277 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
I asked for delivery information and it was fulfilled perfectly.
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C
Rating: 2 out of 5
I ordered a shipment (120762) on 18122017. The delivery time they gave me was between the 22nd and 23rd, that is 45 days. We are at 28122017 and I have not received it nor have I received any notification. I did it adjusting to my work dates and now all my plans have been disrupted.
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A
Rating: 4 out of 5
the carton is very damaged.it's stressful at the reception.
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A
Rating: 4 out of 5
Good tracking of the parcel, delivered to a relay point at the address given.
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A
Rating: 4 out of 5
Good transaction.
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A
Rating: 4 out of 5
Lots of choice and very reasonable delivery times.
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V
Rating: 2 out of 5
The delivery worked perfectly. I am very disappointed with the contents of the box - the ship itself. I would have expected more DIY work and fewer prefabricated stamped parts. Far too few details were shown on the Internet. But this is only in passing. The description (text) is more than poor and the pictures are inadequate. I have built many ship models but I have never experienced such a lack of transparency in the pictures and figures. And that for a lot of money. WHAT A SHAME!
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V
Rating: 2 out of 5
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
Delivery on time by products goods in perfect condition.
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A
Rating: 3 out of 5
Long delivery time. Moulding problem. Poster damaged
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Rating: 4 out of 5
nothing to say i received my parcel on time
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Rating: 4 out of 5
Very good signs would have liked just a little more choice on boats ladders 187. Order sent on time
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V
Rating: 3 out of 5
The delivery time is a bit long and the shipping costs to Austria are very high. The goods are o.k.
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A
Rating: 2 out of 5
Order not received I placed an order around December 3rd and as of December 27th I've not received my order. I looked into the way your company sent your orders and I'm not sure how you sent my order is from the USA or did it ship from over seas? Received my order today December 29th ! It was sent to the wrong address and it's on telling how long it took for them to send it back to the post office. The products look great look forward to doing business in the future.
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Response from 1001hobbies
Dear customer, We ship from France, our warehouse is in Normandy. Unfortunately the shipping delays by letter is sometimes quite long, we apologize for the inconvenience. Best regards, The 1001Modelkits Team
A
Rating: 3 out of 5
My opinion is mixed. they seemed very professional until I received my parcel of 8 paints with a completely dry pot of matt white inside. it wasn't even possible to stick the tip of a knife into it, so to speak. I contacted them by chat and the person suggested 2 times that I use solvent to dilute it!!!!! but it's as hard as a rock, it won't do any good to dilute it!!!!!! And when I ask for an exchange, no reply. I really wonder if he knows the paints he's selling. In short, you shouldn't order everything from them, especially with a commercial return like this that doesn't exist if you have a penny to your name.
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A
Rating: 3 out of 5
Does not meet delivery deadline
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A
Rating: 4 out of 5
Good contact with customer service in general. Fast and efficient responses. The choice of accessories for the model airplanes could be much wider, especially the choice of decals. On the other hand, you don't have to be in a hurry to receive the items.
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A
Rating: 3 out of 5
The product is of high quality, but it's unacceptable to charge for such poor gift-wrapping. It looks like a 5-year-old has wrapped it.
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A
Rating: 4 out of 5
order nickel delay longer than expected but received on time. element ok i reco
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V
Rating: 3 out of 5
#NOM?
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V
Rating: 2 out of 5
Unfortunately, I can't rate the product as I gave it away. And it would be far too early to rate it. The delivery time was quite long at around three weeks. The money was transferred on 30.11.17 when I ordered it. The package arrived on 15.12.17. I don't know what happened between 30.11 and 11.12 when the package was announced but at least it was two weeks. Sorry.
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A
Rating: 4 out of 5
service that meets my expectations
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A
Rating: 4 out of 5
(+) Large catalog (-) Sometimes more expensive than the competition (+) Out-of-stock parcels arriving in 10 days at Christmas time (4 to 6 days according to the site, they don't have all the items in stock and are therefore dependent on their suppliers)
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A
Rating: 3 out of 5
The model ordered is beautiful ... BUT THE DELIVERY SERVICE was long and not optimal: I followed the route from France to Italy and saw that the package traveled in France in as many as 4 destinations ... until it arrived in Normandy then in Bergamo in Milan and finally in my city. So very long delivery time ...
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A
Rating: 3 out of 5
Products ok and packaging ok but on a suggestion level maybe it would be worth stating more realistic delivery time ando packaging. It took more than 3 days for a prompt delivery model. I placed the order on December 8 to receive it on the 20th. It seems a tad excessive as a timeline. On a general level, however, I am satisfied.
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A
Rating: 4 out of 5
Deliver on time and in good condition
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Rating: 4 out of 5
I would like to thank you for your professionalism. Could you also inform me about the new products in 148 from tamiya in blind?
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Rating: 3 out of 5
a little long between order and delivery perfect parcel thank you
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A
Rating: 4 out of 5
Very good value for money but there is still room for improvement as far as delivery is concerned.
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V
Rating: 4 out of 5
Everything was fine. There were problems with the delivery but the support and information were great. I never had the feeling that anything could go wrong.
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A
Rating: 4 out of 5
Accurate and timely congratulations!
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Rating: 3 out of 5
The items ordered arrived in perfect condition. On the other hand, the website contains errors and the explanations are inadequate. The biggest problem is the delivery time. The waiting time is far too long.
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V
Rating: 4 out of 5
Everything OK Delivery is not super fast but also not necessary.
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C
Rating: 3 out of 5
Good buy. Shipping was quite slow. Almost 20 days to arrive
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A
Rating: 4 out of 5
Delays a little long but otherwise very good and wide choice
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A
Rating: 4 out of 5
Correct delivery time . Received what I ordered
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A
Rating: 4 out of 5
No problem
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A
Rating: 4 out of 5
Account problems
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V
Rating: 3 out of 5
Delivery time : several weeks ! Packaging : Good Info via Internet : Good Info by phone : No contact possible !
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