Customer reviews of 1001hobbies

Good store, fast delivery, nothing to complain about.

a comis waiting for 3 weeks with no convincing answer

No complaints about the products, but it took a long time to receive my order (2 weeks).

Consideration and delivery time far too long

Well conformed and well delivered

A very well designed site with a wide choice of models... No ordering problems despite the holiday season. A recommendation

I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!

A boat model ordered was finally unavailable, but I wasn't warned. So the model was changed. An accessory kit sent incomplete then completed 8 days later. Finally, an order placed on December 10 was settled on January 12, after several exchanges by e-mail and several phone calls on my part. Nevertheless, a commercial gesture was noted: delivery of qq products in addition to my initial order. A 1st purchasing experience that did not disappoint me.

I placed my order on 07/01/2018 I placed my order on 07/01/2018, and it has not yet arrived. I got an email saying it had been processed, but when I check the website it says ""still processing"". Their phone number says open 9-5 weekdays, but I've now tried 5 times, and the UK number says its closed, and then a couple of times the same number has gone through to French answer machine. I've left voicemail and emailed with no response, and the web chat function on the website does not appear. I've found no way of contacting them, all I want is to know what the problem is and when my order will arrive!

receiving a model with only the instructions and decals but without the assembly parts is very disappointing.

I order the paints and everything works fine. Then I get an e-mail telling me that one of the paints is missing and they give me a credit note (not a refund!) I get another e-mail, the paint is back in stock and I can recommend it and use my credit note... I recommend it and then, surprise, I'm charged shipping again (7.99€), which is a lot of money for a can of paint (plus I can't find where to use the credit). The next day, I see that they've assembled the 2 orders, but they didn't take away the 2nd shipping charge. But the funniest thing was that I received my parcel without the famous missing paint. no explanation, but the person was very kind and re-sent the order, which I hope will arrive soon. To get it I placed another order and after reading and rereading the pages I finally found it, but I need to improve the system and make sure I find it ju

EVERYTHING PERFECT

delivery time too long

Product purchased exceeds expectations the only problem is that it arrived a day later than marked but otherwise great.

Non-transparent company ( apparently Dutch company with shipping from Germany with email traffic via France ) relatively long shipping time 10 days. Ordered article was however completely in order.

Very good material delivery time correct I am not on paint easy to install model good finiti

Arrived in good condition. Sea

The tube of glue did not correspond at all to my order...

Not very fast for the expedition The lamentable post the parcel to was opened However it did not miss anything paintings does not interest per

fast shipping. good order processing. product protection could be improved but my order was not fragile.

Satisfied with the service: the material arrived in excellent condition and the delivery time considering the Christmas season was sufficient

Time to improve

prefer a complete kit with paint.glue.tools

Very good products and service, but very expensive shipping.

More than satisfactory assortment and fairly fast order processing.

Bonjour je trouve que payer plus de 13 euros pour recevoir un colis défectueux pour trouver des boîtes de figurines complètement eventre c'est dommage salutations nicolas bourguig

Neat packaging but delivery a little slow

Good sales site, good choice, correct prices ... fast, problem-free delivery. Delivery charges are not ''fair'' the first rate corresponds to a relay point at home is more expensive

Delivery very well followed and a correct deadline. I will go through you again next time.

Hello, I received my order but I had ordered two ITALIERI N°2 brushes and two HELLER N°3 brushes and I only received one of each. Could you please send me the missing ITALIERI N°2 and HELLER N°3 brushes. Thank you very much. Stépha

Moderately happy with my purchase which is for a gift. The same product offered at two prices with almost 10 euros difference but only the more expensive one I finally bought was available to receive before Epiphany. The packaging arrived a little damaged and even produced a dent in the box of the model so they should improve the quality of the cardboard used. Good general catalog of this type of products. It is possible that I will buy again but I would like them to resolve these deficiencies.

I'm very satisfied with the service … I'm very satisfied with the service received although the price is expensive compared to other modeling websites.

When my grandson opened the package, he found a damaged plastic part = landing gear wheel.

I'm very satisfied with the service ... I'm very satisfied with the service received although the price is expensive compared to other modeling websites.

I'm very satisfied with the service received although the price is expensive compared to other modeling websites.

Fast delivery on request, a guarantee of series production

the models are in conformity with the orders arrive with a little delay but always and according to our order I advise you this site

On the description of the model it was stated that paint and glue were included and this is not the case... Big disappointment

I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?

I did not receive all of my items I did not receive all of my items. It was listed on the package slip but was not on the package. I ordered two of the same item and only received one. It was a christmas gift so now what?