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A
Rating: 4 out of 5
Deliver on time and in good condition
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I would like to thank you for your professionalism. Could you also inform me about the new products in 148 from tamiya in blind?
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Rating: 4 out of 5
Accurate and timely congratulations!
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Rating: 3 out of 5
The items ordered arrived in perfect condition. On the other hand, the website contains errors and the explanations are inadequate. The biggest problem is the delivery time. The waiting time is far too long.
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V
Rating: 4 out of 5
Everything OK Delivery is not super fast but also not necessary.
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C
Rating: 3 out of 5
Good buy. Shipping was quite slow. Almost 20 days to arrive
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A
Rating: 4 out of 5
Delays a little long but otherwise very good and wide choice
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A
Rating: 4 out of 5
Correct delivery time . Received what I ordered
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Rating: 4 out of 5
No problem
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Rating: 4 out of 5
Account problems
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V
Rating: 3 out of 5
Delivery time : several weeks ! Packaging : Good Info via Internet : Good Info by phone : No contact possible !
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Rating: 4 out of 5
Bonjourrien à dire continuez comme ça.Bourgeois jean jacqu
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Rating: 3 out of 5
I was extremely disappointed and surprised to have to pay a $40 customs clearance fee. I didn't see this hidden fee anywhere on the
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Rating: 4 out of 5
Keep it up and it's great to be able to count on you for little problems and explanations.
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Rating: 4 out of 5
The parcel tracking page when you don't have an account wasn't working last week otherwise nicke
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Rating: 4 out of 5
for the choice is very good. However, we have just received 2 models whose boxes were not closed? and the cartons chipped (bad effect when it is to offer!!) and moreover we expected pro""Mantua""...which turned out to be 'Panh"" ???.(quality? price?..) M-Laure Ehlinge
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A
Rating: 4 out of 5
COULD YOU CONSIDER SETTING UP A SERVICE IN WHICH CUSTOMERS TYPE IN A LIST OF PRODUCTS THEY NEED AND YOU RESPOND WITH THE PRODUCTS AVAILABLE?
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Rating: 2 out of 5
Too bad shipping costs are high
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V
Rating: 2 out of 5
Delivery time far too long.
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A
Rating: 4 out of 5
Well ok good delivery
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Rating: 4 out of 5
People who listen
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Rating: 4 out of 5
Boxes meets my expectations with fast order picking and delivery.
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Rating: 4 out of 5
A little long for the deadline but good communication on this suje
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Rating: 4 out of 5
Good choice of products user-friendly site rather high shipping costs for an average delivery time (1 week)
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Rating: 3 out of 5
packaging very good .delivery correctbut order processing a little long but this may be due to an influx of orders due to peri
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Rating: 2 out of 5
Product received! With much waiting 10 days!! and exaggerated postage 6€50!! Not to receive it at home but in a point relay! Disappointed with this first expedition
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Rating: 2 out of 5
Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not
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A
Rating: 3 out of 5
Quality products wide choice however you should put the actual delivery time. I am still waiting for a paint order placed 8 days ago with only available products and 24 hour delivery as advertised. Sincerely jf. Small error on your part, my order was delivered to the post office on December 21. I received it on December 22 because a reference was missing. That's why you gave me a credit note by removing the missing reference at my request.
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A
Rating: 3 out of 5
First order delivered on time. Second order took more than a week to send even though everything was in order.
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Rating: 2 out of 5
I followed their email link to download ... I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
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Response from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
V
Rating: 2 out of 5
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Response from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
bonjour j'ai commandé la maquette emballée dans du papier cadeau qui m'a été facturé 2euros50 . je l'ai reçu sans. cordia
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Rating: 4 out of 5
Beautiful model
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Rating: 3 out of 5
Too long a wait between order, payment and delivery
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Rating: 3 out of 5
Lack of communication due to stock shortage. 15 days for an order is a long time
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Rating: 2 out of 5
For 15 days I'm still waiting for my order !!! At least 10 reminders and no response!!!! I would never recommend 1001 maquette
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Rating: 4 out of 5
Fast and trouble-free
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Rating: 4 out of 5
A clear improvement over last year at the same time, a deadline finally met. However, the site needs to improve the detail of the information provided on the products, e.g.: model to be assembled, always specify the number of parts contained in the box to better judge the difficulty, especially in the case of the "P".
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Rating: 4 out of 5
Good reception by phone for information and kept well informed for delivery. Nothing more to say except....CONTI
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Rating: 4 out of 5
Very punctual courier the box arrived slightly crushed but the product very satisfactory
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