Customer reviews of 1001hobbies

Delivery time is completely unacceptable. Packaging looks used.

Excellent choice, but perhaps a few automotive models are missing, such as some Volvo 240 740 760 850 940 Berton... Some finer grit sandpaper 6000 8000 12000... Otherwise very good site! Kind regards CALLENS B

Huge choice. But expensive models and long delivery times.

The order took 17 days to arrive. I think that is excessive

Took almost three weeks for kit to … Took almost three weeks for kit to arrive. A telephone call to the number quoted on site and a request for a call-back produced no results as did a follow-up e-mail. The aircraft arrived eventually and was fine but customer relations could do with a review.

Took almost three weeks for kit to ... Took almost three weeks for kit to arrive. A telephone call to the number quoted on site and a request for a call-back produced no results as did a follow-up e-mail. The aircraft arrived eventually and was fine but customer relations could do with a review.

Fast order placement but delivery a bit long!

Large and extensive range but unfortunately.... I had to wait almost a month for a letter (1 decal sheet). What's more, it didn't come in the form of a letter but in a parcel which I also had to collect from the post office. I have already mentioned the long delivery times several times. Regardless, this criticism is ignored. The delivery service is simply unprofessional.

115481 Placed on 11/01/2017 20:04:50 115481 Placed on 11/01/2017 20:04:50 As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations. Postscript...the order arrived the afternoon that I posted this review. Thanks!

115481 Placed on 11/01/2017 20:04:50 115481 Placed on 11/01/2017 20:04:50 As of this writing I am still waiting for this order to arrive. I realize 1001 Modelkits has no control of the postal system so technically I cannot hold them at fault for this large delay. However, after seeing many complaints about orders not being received at all or seriously delayed I would expect that 1001 Modelkits would make other arrangements to insure the best possible customer service. I believe most customers would pay an extra fee for some trackable shipping service that would hopefully avoid these types of situations. Postscript...the order arrived the afternoon that I posted this review. Thanks!!

Hello The delivery is fast The packaging is good although the outer box is a bit large However the number of emails sent is too importa

doesn't respond quickly to emails to improve models a bit expensive compared to others

Order arrived on time

correct delivery time nice after-sales contact

Easy to find what I needed and great … Easy to find what I needed and great selection.

Good order processing. However, packaging needs improvement. Carton damaged and tape missing.

Easy to find what I needed and great ... Easy to find what I needed and great selection.

Great site for quick ordering.large selection available.fast delivery times.not to mention that we let you know if your order has a slight delay.

took a long time to get my order ordered on 511 and received on 171

Good site no hassle ordering everything is fine not

delivery times too long 1 week for an order that requires 2 days according to 1001 maquette

Fast delivery, well-protected products as described. Thank you 1001maquettes

I don't understand why you use colissimmo for 8 pinceaus, with all the costs that this entails, when using a bubble envelope would have been more economical.

I'm a bit disappointed, but the problem was solved fairly quickly. For example, regarding the stock on the website. I ordered an item which was available in stock but which was not dispatched within a few days as indicated. But I'd still recommend them, as the team did their utmost to sort it out, and many thanks for the wide choice of good quality models.

Ordering and delivery: no problem at all. All that remains is to assemble the model to see if it's the right material. NB: not all paints are oven-baked

Excellent selection and speedy … Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.

every model builder has his own scale meng and ICM:135=150 hobby boss really 13

Excellent selection and speedy ... Excellent selection and speedy delivery-even trans-Atlantic. Sometimes a bit pricey, other times prices better than local shops.

very good a little long for delivery when in a hurry but good value for money

Point relais pas sérieu

I placed the order on a Sunday in the evening. I selected ""prepayment"" as the payment method. On Tuesday afternoon, less than 48 hours after placing the order, I received an e-mail from the retailer with a payment reminder. With all due respect, I think it would be appropriate and fair if the retailer gave the customer a little more time to process the payment, even with prepayment. After all, the usual bank transit times must also be taken into account. In return, the retailer did not seem to be in a particular hurry to send the goods, especially when the money is already in his account. Although a delivery time of only a few days was stated, delivery took almost two weeks. Only a friendly reminder to deliver the goods now got things moving. The retailer then sent the goods by DHL parcel. However, the item I ordered was flat and fitted into an A-4 envelope without any problems. It could therefore also have been sent by maxi letter (with the option of registered mail). Firstly, this would have saved shipping costs and secondly, I wouldn't have had to sacrifice an entire day waiting for the parcel carrier. Unfortunately, I cannot yet provide any information about the item itself as the construction of the Bismark is not expected to take place until spring 2018. First the aircraft carrier ""Graf Zeppelin"" will be started.

everything is ok!

I have been a customer for many years. On all orders I have had no delivery problems. Record delivery compared to other suppliers. But this time! There were a few hiccups that were rather embarrassing for me! To be rectified. Happy holidays to the whole team. I've just seen your reply to my comment. My order was placed on 3112017 and I received it on 14112017. In my invoice the product was supposed to be wrapped in gift paper. It was not! Reread all the emails I sent you and you'll see that the product I received on 6112017 is a poster that was in a parcel! Photos were taken of it and sent to your distr

I received my order on time, but I received an acrylic pot instead of enamel on a single cast.

I've bought. You delivered. What more do you want to know

The lid of a Tamiya paint can was broken in transit. 1001 maquettes exchanged it for me straight away.

Hello the products are always impeccable the delivery time remains to be improved. Order placed on 0811 and received on 1311. Sincerely

Delivery a little late

Quick in delivery and efficient.

All perfect thank you