Customer reviews of 1001hobbies

Interview with customer service: quick response, delivery not on time. DéÃ

Very good parcel tracking. We are informed by e-mail during all stages of delivery. However, there was a slight delay at customs because there was no invoice on the outside of the parcel. I recommend this site without hesitation.

The children were very pleased

Very Good. Quite fast material in accordance with the order.

Good customer care, especially for out-of-stock products

To date I still have not received my order Thank you for your feedback Cdlt

Lots of choices, fast delivery. 4 stars because the lid of a paint can ca

orders always take a long time to arrive, and this isn't the first time I've reported this.

Everything went perfectly, good service and very good product.

i've ordered two models and so far i'm satisfied. i'm going to start the amount as soon as it's cooler. in front of the fire with a good cup of tea.

The delivery only took place a week after the agreed date. This was already annoying as the delivery time was the decisive argument when choosing the online store. In addition, no information was provided about the delay and tracking via the 1001 Modellbau website did not work either. When I asked about the delay and the problems with tracking the order, all I got back was a standard text saying "I always try to satisfy customers as quickly as possible". However, the goods finally arrived (far too late) and are in order. After all. Response to the seller's reaction: The order was placed on 24.09. and was paid for directly via PayPal (I have the order confirmation). The delivery on 07.10. therefore took place 13 days after the order. Much later than stated.

Excellent product and prompt and ... Excellent product and prompt and friendly sevice. Slightly slow delivery but who can help the post. Thanks 1001 Models ??

Delivery time not respected. Indicated on the site as 2 in stock. Not being delivered after a telephone contact we learn that this reference was not available. Birthday postponed by

Excellent product and prompt and … Excellent product and prompt and friendly sevice. Slightly slow delivery but who can help the post. Thanks 1001 Models ??

delivered as expected nothing to di

Products conformesexpeditions soigné

price too high

No follow-up from the seller to the preparer, and in the end the order is not complete and no credit note is issued. I'm losing money

All correct but I think a sticker pack is missing.

Great choice even though on the site finding what you are looking for is super long

Satisfied with the service. Only negative note is the shipping cost too high compared to the value of the goods ordered Sincerely.

Fast, efficient and transparent. Perfect delivery Only downside: the website and the (very) limited number of photos to judge the quality of the products. Needs to be improved to avoid disappointment among cl

good overall timeframe and model, but assembly instructions not always clear

Delivery in 2 weeks and 2 days Product much smaller than recognizable in the picture

Took a little longer.

All good although the delivery time was a little long....

Has'nt changed much over the years... Took longer to arrive than I would have liked, however they look the business to me. Very good

Has'nt changed much over the years… Took longer to arrive than I would have liked, however they look the business to me. Very good

The delivery time was extremely long. (14 days) The item leaves a lot to be desired. The best thing are the stickers. In my opinion, the model is not worth the money. I would definitely not buy it again.

Delivery 7 days after order whereas on the order site it said within 48 hours.

delivered when you said it would delivered when you said it would. No problems at all

Hello. Very good service. Fast delivery in a short time.

delivered when you said it would delivered when you said it would. No problems at all

1001 Maquettes I felt that there was not enough communication on the status of my order. I had to ask more than once only to be told it will be shipped shortly which told me nothing. It left me with no confidence that the order would ever be shipped. On value for money I felt that I have been ripped off on price as your selling price was£55 whereas Welsh Models who supplied the kit sell it for £39.27 which is 40% more which is why I am saying I was ripped off by 1001 Maquettes. I would not use this company again. In future I will buy direct from Welsh Models.

Professional products as well as excellent service. I will continue the purchases gladly. Thank you.

Hello I have already sent it. It would be good if the availability of the items mentioned on the 1001 maquettes website could be checked periodically. This would avoid orders being placed without the item(s) concerned being returned within an acceptable timeframe. Cordia

45 because the description of a can of brown paint didn't indicate the ""mat"" finish, whereas I was looking for gloss. The rest is in order and delivered promptly.

1001 Maquettes I felt that there was not enough communication on the status of my order. I had to ask more than once only to be told it will be shipped shortly which told me nothing. It left me with no confidence that the order would ever be shipped. On value for money I felt that I have been ripped off on price as your selling price was£55 whereas Welsh Models who supplied the kit sell it for £39.27 which is 40% more which is why I am saying I was ripped off by 1001 Maquettes. I would not use this company again. In future I will buy direct from Welsh Models.

product poorly advertised merchandise does not correspond to what was offered

Very good contact with customer service to find out the status of the order, good responsiveness. The parcel arrived exactly as ordered.