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Rating: 3 out of 5
Delivery took a very long time (more than 2 weeks) Communication and notifications were also very sparse, but everything arrived complete and correct.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 275 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Long lead times and beware of prices! I wanted to buy an Airfix model of the Douglas Dakota C47 + Jeep Willis at 172, but found it much cheaper and with lower shipping costs at another company. On the other hand, when I asked for a quote from 3 companies for a supply of small pots of paint, only 1001 maquettes replied. House s
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A
Rating: 2 out of 5
The fuselage of the A330-200 I ordered has the dimensions of an A330-300! so it has the decor of a -200 with the size of a -300.
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Rating: 4 out of 5
0good service
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V
Rating: 4 out of 5
Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.
A
Rating: 4 out of 5
Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.
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A
Rating: 4 out of 5
No problems at all. Relatively fast delivery. Good communication
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Rating: 4 out of 5
A little long to receive the order.
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V
Rating: 4 out of 5
Everything is fine, but the shipping time for a letter of three weeks is relatively long in this day and age.
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A
Rating: 4 out of 5
Everything was perfect except the delivery: Mondial Relay informed me that the relay point I had chosen was no longer available and that I had to choose another one within 24 hours, otherwise they would deliver wherever they pleased. If by chance I hadn't read my e-mails that evening, the package could have been lost (or had to be fetched from a very, very long way away). That's not right, I'm not happy. It's not directly 1001 maquettes' fault, but the choice of Mondial Relay (as the only inexpensive option) still seems to me to be the wrong one.
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A
Rating: 4 out of 5
Nothing to complain about, everything went smoothly.
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C
Rating: 3 out of 5
Good experience I have found products that I could not find elsewhere. As the only discordant note is that it considered that for little value of merchandise shipping costs are excessive.
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A
Rating: 4 out of 5
Knowing absolutely nothing about models, but wanting to offer one to a loved one, I was very satisfied with the service. Wide range of prices and choice. The parcel arrived very quickly and the tracking system was excellent.
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V
Rating: 4 out of 5
I have ordered something for the first time and am very satisfied MfG Schemmel
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V
Rating: 4 out of 5
I live in New York I live in New York , wish delivery time was not so long
A
Rating: 4 out of 5
I live in New York I live in New York , wish delivery time was not so long
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V
Rating: 4 out of 5
goods were absolutely in order also super packed but long delivery time although article according to stock is in stock .
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A
Rating: 2 out of 5
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
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Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
V
Rating: 2 out of 5
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
A
Rating: 3 out of 5
I'm not here to break 1001 maquettes but I've had bad luck with my order and I'm still waiting to receive it so for a first order it's not easy normally delivered in 48h max 20 euro delivery it's been more than 1 week that I've been waiting.
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A
Rating: 4 out of 5
Everything went smoothly. We regret a little the rather high prices by c
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A
Rating: 3 out of 5
Parcel arrived 4 days late
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A
Rating: 4 out of 5
Order processed fairly quickly. Too bad there is no way to track the order from the site. At the time of ordering, the suvit button had disappeared from the site.
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Rating: 4 out of 5
Order of glue and paint received within a week by Colissimo. Positive point: very good step-by-step tracking of the order. Point for improvement: stock-outs on certain paints lengthen the delivery time without being able to anticipate this at the time of ordering. Af""in stock"" or ""out of stock"" would be a small plus...
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A
Rating: 2 out of 5
Very, very long delivery times
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A
Rating: 4 out of 5
ease of ordering speed of delivery
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Rating: 3 out of 5
quality service good product but expensive compared to the competition.
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Rating: 2 out of 5
Gift-wrapped!!! To be desired Packaging of the model damaged and dusty. I understand that with my 20 € purchase I'm not one of the super customers... But that's really making fun of me.
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Rating: 4 out of 5
a little long but good in the end
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Rating: 4 out of 5
Despite a slight delay in delivery (but not attributable to 1001 maquettes) the product is perfect and conforms to my expectations.
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Rating: 3 out of 5
My paints and thinners were ordered as requested and delivered to the relay point on time. The only drawback was that the thinner jars in the delivery bag were poorly sealed (caps not screwed on all the way) and one of the jars leaked into the bag. Otherwise, there's nothing to say, it's very good, we just need to improve the choice of paint shades, some references are not always available. Thank you
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Rating: 2 out of 5
Heller te20 kit excellent.took 3 weeks ... Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review
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Response from 1001hobbies
Dear customer, We apologize for the late answer, we have experienced some issues with the phone. Apparently the delivery with Hermes was somehow delayed by a few days. As a compensation, I am happy to offer you the shipping costs on your next order. Best regards, The 1001Modelkits Team
V
Rating: 2 out of 5
Heller te20 kit excellent.took 3 weeks … Heller te20 kit excellent.took 3 weeks to arrive .tracking didnt work..1001 didnt reply to e mails or answer phone..kit only arrived after complaint to pay pal. Glue fell apart on opening..paints and brushes v good packing was excellent... Id have to be persuaded they sorted their customer services to buy again. I was asked for this review same day i had to complain to paypal! Sorry but need to give h. onest review
Response from 1001hobbies
Dear customer, We apologize for the late answer, we have experienced some issues with the phone. Apparently the delivery with Hermes was somehow delayed by a few days. As a compensation, I am happy to offer you the shipping costs on your next order. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
I had no problems with the order, but for the products either photos or additional documents (such as the notic) are missing.
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Rating: 3 out of 5
1001 MAQUETTES has a large selection of models in stock at fair prices, and lots of great special offers. Orders are processed very quickly. If you order by COLISSIMO, it's fast, but they have no respect for parcels and every time it's a mess! I've seen a deliveryman crush a parcel to make it fit into the letterbox.
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V
Rating: 4 out of 5
Long delivery time
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Rating: 4 out of 5
Pleasant site. The filters are practical. Perhaps a historical filter is missing. For example 1st world war 2nd world war etc...Prices comparable to other online stores. No problem to order, good delivery time and good packaging. Nothing to
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A
Rating: 3 out of 5
shipping time a bit long
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Rating: 4 out of 5
Very good sales site well done no problem particuli
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Rating: 4 out of 5
Feedback on order progress is particularly appreciatedab
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