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Rating: 3 out of 5
Delivery 7 days after order whereas on the order site it said within 48 hours.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
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Rating: 4 out of 5
delivered when you said it would delivered when you said it would. No problems at all
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A
Rating: 4 out of 5
Hello. Very good service. Fast delivery in a short time.
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V
Rating: 4 out of 5
delivered when you said it would delivered when you said it would. No problems at all
A
Rating: 2 out of 5
1001 Maquettes I felt that there was not enough communication on the status of my order. I had to ask more than once only to be told it will be shipped shortly which told me nothing. It left me with no confidence that the order would ever be shipped. On value for money I felt that I have been ripped off on price as your selling price was£55 whereas Welsh Models who supplied the kit sell it for £39.27 which is 40% more which is why I am saying I was ripped off by 1001 Maquettes. I would not use this company again. In future I will buy direct from Welsh Models.
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Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 29th of September. If you did not receive it, maybe it was delivered to a neighbour or is available at your local post office. Please check and contact us again if needed. Best regards, The 1001Modelkits Team
A
Rating: 4 out of 5
Professional products as well as excellent service. I will continue the purchases gladly. Thank you.
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A
Rating: 3 out of 5
Hello I have already sent it. It would be good if the availability of the items mentioned on the 1001 maquettes website could be checked periodically. This would avoid orders being placed without the item(s) concerned being returned within an acceptable timeframe. Cordia
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A
Rating: 4 out of 5
45 because the description of a can of brown paint didn't indicate the ""mat"" finish, whereas I was looking for gloss. The rest is in order and delivered promptly.
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V
Rating: 2 out of 5
1001 Maquettes I felt that there was not enough communication on the status of my order. I had to ask more than once only to be told it will be shipped shortly which told me nothing. It left me with no confidence that the order would ever be shipped. On value for money I felt that I have been ripped off on price as your selling price was£55 whereas Welsh Models who supplied the kit sell it for £39.27 which is 40% more which is why I am saying I was ripped off by 1001 Maquettes. I would not use this company again. In future I will buy direct from Welsh Models.
Response from 1001hobbies
Dear customer, According to the tracking, your order was delivered on the 29th of September. If you did not received it, maybe it was delivered to a neighbour or is available at your local post office. Please check and contact us again if needed. Best regards, The 1001Modelkits Team
C
Rating: 2 out of 5
product poorly advertised merchandise does not correspond to what was offered
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A
Rating: 4 out of 5
Very good contact with customer service to find out the status of the order, good responsiveness. The parcel arrived exactly as ordered.
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V
Rating: 3 out of 5
Delivery took a very long time (more than 2 weeks) Communication and notifications were also very sparse, but everything arrived complete and correct.
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A
Rating: 4 out of 5
Long lead times and beware of prices! I wanted to buy an Airfix model of the Douglas Dakota C47 + Jeep Willis at 172, but found it much cheaper and with lower shipping costs at another company. On the other hand, when I asked for a quote from 3 companies for a supply of small pots of paint, only 1001 maquettes replied. House s
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A
Rating: 2 out of 5
The fuselage of the A330-200 I ordered has the dimensions of an A330-300! so it has the decor of a -200 with the size of a -300.
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A
Rating: 4 out of 5
0good service
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V
Rating: 4 out of 5
Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.
A
Rating: 4 out of 5
Thank you Thank you. Items all arrived in good order. Perhaps a confirmation of an ETA at the start may be a good idea. Will order again when required.
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A
Rating: 4 out of 5
No problems at all. Relatively fast delivery. Good communication
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A
Rating: 4 out of 5
A little long to receive the order.
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V
Rating: 4 out of 5
Everything is fine, but the shipping time for a letter of three weeks is relatively long in this day and age.
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A
Rating: 4 out of 5
Everything was perfect except the delivery: Mondial Relay informed me that the relay point I had chosen was no longer available and that I had to choose another one within 24 hours, otherwise they would deliver wherever they pleased. If by chance I hadn't read my e-mails that evening, the package could have been lost (or had to be fetched from a very, very long way away). That's not right, I'm not happy. It's not directly 1001 maquettes' fault, but the choice of Mondial Relay (as the only inexpensive option) still seems to me to be the wrong one.
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A
Rating: 4 out of 5
Nothing to complain about, everything went smoothly.
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C
Rating: 3 out of 5
Good experience I have found products that I could not find elsewhere. As the only discordant note is that it considered that for little value of merchandise shipping costs are excessive.
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A
Rating: 4 out of 5
Knowing absolutely nothing about models, but wanting to offer one to a loved one, I was very satisfied with the service. Wide range of prices and choice. The parcel arrived very quickly and the tracking system was excellent.
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V
Rating: 4 out of 5
I have ordered something for the first time and am very satisfied MfG Schemmel
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V
Rating: 4 out of 5
I live in New York I live in New York , wish delivery time was not so long
A
Rating: 4 out of 5
I live in New York I live in New York , wish delivery time was not so long
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V
Rating: 4 out of 5
goods were absolutely in order also super packed but long delivery time although article according to stock is in stock .
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A
Rating: 2 out of 5
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
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Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
V
Rating: 2 out of 5
Couldn't get in contact Couldn't get in contact, answer machine always they were closed.Late on on delivery. Product was fine
Response from 1001hobbies
Dear customer, Your order was sent on the 05/09/17, 1 working day after you placed your order, and delivered on the 12/09/17. This delay corresponds to the information on our website. Please note it is often easier to contact us by email rather than phone. Best regards, The 1001Modelkits Team
A
Rating: 3 out of 5
I'm not here to break 1001 maquettes but I've had bad luck with my order and I'm still waiting to receive it so for a first order it's not easy normally delivered in 48h max 20 euro delivery it's been more than 1 week that I've been waiting.
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A
Rating: 4 out of 5
Everything went smoothly. We regret a little the rather high prices by c
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A
Rating: 3 out of 5
Parcel arrived 4 days late
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A
Rating: 4 out of 5
Order processed fairly quickly. Too bad there is no way to track the order from the site. At the time of ordering, the suvit button had disappeared from the site.
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Rating: 4 out of 5
Order of glue and paint received within a week by Colissimo. Positive point: very good step-by-step tracking of the order. Point for improvement: stock-outs on certain paints lengthen the delivery time without being able to anticipate this at the time of ordering. Af""in stock"" or ""out of stock"" would be a small plus...
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A
Rating: 2 out of 5
Very, very long delivery times
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A
Rating: 4 out of 5
ease of ordering speed of delivery
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A
Rating: 3 out of 5
quality service good product but expensive compared to the competition.
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Rating: 2 out of 5
Gift-wrapped!!! To be desired Packaging of the model damaged and dusty. I understand that with my 20 € purchase I'm not one of the super customers... But that's really making fun of me.
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A
Rating: 4 out of 5
a little long but good in the end
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