English 
I
Rating: 4 out of 5
Not bad at all
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
The site's navigation can be improved, but the service is fast and reliable.
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J
Rating: 4 out of 5
ok so far so good
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
C
Rating: 2 out of 5
I ordered 2 products and I only received one, I sent them an email and they did not answer me.
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S
Rating: 3 out of 5
The article itself is very good. The shipping is not so good. I ordered on 12/27 and it said that it would be shipped the same day and I would receive it between January 2 and 3 but it didn't arrive until the 8th and it was a gift for Christmas....
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
M
Rating: 2 out of 5
I paid premium shipping. I checked with UPS and it turned out that they were contracted for standard shipping. The package arrived on the 7th and could not be put on the tree as a Epiphany gift.
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J
Rating: 3 out of 5
Overall pretty good but prices a bit high and delivery too many days.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
A
Rating: 4 out of 5
The model is very detailed, but it is all plastic and weighs nothing.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
L
Rating: 4 out of 5
Fast delivery . On the other hand, the book was poorly protected compared to other brands and has traces of black on one of the edges.
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P
Rating: 4 out of 5
Delivery a bit long for once, I'm afraid I won't have it for Christmas.
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V
Rating: 4 out of 5
The delivery of the order, considering the dates, has taken much longer than on other websites.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
J
Rating: 3 out of 5
KOHORT PAY takes advantage of your file to solicit by mail and Whatsapp!
even though we asked on your site not to be on the commercial links.
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even though we asked on your site not to be on the commercial links.
C
Rating: 2 out of 5
the shipping conditions even after availing the membership is not true. have already complained but no resolution. it is like a partial scam imo.
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M
Rating: 4 out of 5
Continue
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M
Rating: 2 out of 5
As the figurines are not presented beforehand because we only see the box, depending on the brand, there are many of the same break and we don't know if they are only cavalrymen or infantrymen except for the Waterloo brand ... I had to wait a month to receive the parcel. So today, I don't have enough infantrymen for my project and I have to place another order ...
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Response from 1001hobbies
Thank you for your feedback and we apologize for the inconvenience. Concerning the figurines, we understand your frustration related to the lack of visibility on their content. We take note of your comment and will pass on your suggestions to our team in order to improve the presentation of the products on our site. Regarding the delivery time, we're sorry it took longer than expected. This may be due to delays in receiving the supplier's order, but we are committed to ensuring that this does not happen again. We hope your next project will be a success, and remain at your disposal for any assistance or recommendations you may require for your next order. Sincerely, The 1001hobbies team
B
Rating: 4 out of 5
So far all good. Fast delivery Product arrived safely
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Rating: 3 out of 5
Long delivery time
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C
Rating: 4 out of 5
I don't understand why all these stores keep sighing for reviews. I think there is a wire loose. It drives you crazy, everywhere you go you are immediately just asked to review. I'm of an older generation and I don't get it all anymore, trust in a store I usually let follow more orders, it's that simple.
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P
Rating: 4 out of 5
Order 477617 dated 07/12/2024, delivered by hand on 04/01/2025 - What happened during order preparation? The material was announced available 6 The Chronopost parcel was at the Pickup relay on 31/12/2024
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M
Rating: 4 out of 5
I'm still satisfied with my order and the communication with the site despite the very long delivery time. I wouldn't hold it against the 1001hobbies team.
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U
Rating: 4 out of 5
Shipping was fine
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
F
Rating: 4 out of 5
without knowing about logistics, I believe that the preparation time could be shortened.....
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 4 out of 5
Not easy to find your way around the first few times!!! But on the whole it's great to be able to sort out
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C
Rating: 4 out of 5
Everything went well. The only thing I would have liked was the dimensions and more pictures of the product, a calendar, so that we could make a better decision before ordering
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
Beautiful model. Unfortunately one color has dried out a bit.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
D
Rating: 4 out of 5
Everything ok
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
C
Rating: 3 out of 5
Out of an order of 5 items, only 3 were received. I did get a credit note, but I was very surprised that the missing items were listed as available on your site (and are still available).
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L
Rating: 3 out of 5
took a long time
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Ó
Rating: 4 out of 5
Material received in perfect condition. To put a but, somewhat slow shipping although the Christmas dates are a handicap. Even so, it arrived in time for Epiphany. Very good.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
J
Rating: 3 out of 5
Significantly longer delivery time than stated online
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S
Rating: 4 out of 5
Shipping took a little longer than stated, but otherwise perfectly fine
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
U
Rating: 3 out of 5
1001hobbies seems to be a Dutch web store, but my order was shipped from France, so it took 10 days (admittedly during the end of year period) for my package to arrive. Otherwise, everything was correct.
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Y
Rating: 2 out of 5
Stuff was fine on the site, everything after was not fine. I received multiple emails that my ordered product was still in my mantle and therefore still needed to be ordered. This was never the case and only caused confusion. Therefore, I wanted to call your phone number, which thus did not work. Finally, I ordered this product from you since it was said that there would be an estimated delivery time of 7 days. Now I understand that Christmas complicated some things, but still then a mention that the delivery times will be different during the holidays would be quite nice.
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B
Rating: 2 out of 5
will not be ordering from you again anytime soon
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J
Rating: 4 out of 5
By putting "available" not knowing that it was not in stock and ordered it to warehouse, so it took quite a while. Otherwise, good price and good delivery.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
L
Rating: 4 out of 5
The order was completely correct but the package was delivered much later than anticipated ... After Christmas unfortunately. Everything else was ok.
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E
Rating: 4 out of 5
Well into my favorite model sites
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J
Rating: 4 out of 5
in spite of a serious problem of delivery I recommend for the material, the deliverymen and the delivery incorrect, but busy period
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J
Rating: 3 out of 5
Good
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B
Rating: 4 out of 5
Very good selection and delivery. However, I find the safety labels stuck on the paint cans quite distasteful, making it impossible to read the numbers.
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