Customer reviews of 1001hobbies

quick order

Good commercial contact

Excellent product, fast delivery. Too bad the shipping costs are so high.

the packaging was a little fragile and suffered some damage at the carrier""Chronopost"" but nothing is broken cd

very good service the pity is that I had paid for gift wrapping with a birthday note which was not received

Fast. And better than expected.ya that yego by dhl. And everything ok.

Slightly long delivery time otherwise order processing up to delivery in order.

In principle, a decent and reputable retailer. The first order was a bit bumpy as one item was no longer available and the voucher granted for it did not work at first. However, the problem was solved immediately with a new voucher. The response time to queries and complaints was good at just under a day. The customer service is apparently based in France and the German is not perfect but you are kept well informed. You receive a shipping notification for the ordered goods, which arrive a few days later depending on which warehouse they were sent from. All good so far. But beware: always pay attention to the prices and compare them. Normal prices at this dealer are ""pharmacy prices"" but with special offers you can strike without hesitation (e.g. original Hasegawa 148 N1K2 ""George"" for EUR 899 or decals from AeroMaster 148 for EUR 499).

Fairly average service. Only take products that are in stock, otherwise you will be systematically billed for shipping costs if you accept shipment in several instalments.

Order finally arrived with a slight delay (acceptable). But I could do better: as soon as the parcel was dispatched, it was impossible to track it via Mondial Relay. The link on my 1001Maquette account took me to the web page... of another delivery company (DCPostal) and when I entered the tracking code, I was taken directly to the Mondial Relay page - unknown number! As a result, there was no way of tracking the shipment and no e-mail to inform me that the parcel had arrived. Finally the tracking number started to work, but only when the parcel had arrived (but still no e-mail to inform me). Otherwise satisfied, I'll order again (hoping that the""expeditiontio"" service improves).

Good evening, I had a problem with my order which is now being resolved despite the return of the package. I'm quite happy. When there is a problem, who do I contact? This will encourage me to place other orders. Cordia

Shipments could be faster. Otherwise excellent service.

To date I'm very satisfied with your service for sending orders. But what I regret is that there are not more novelties concerning the 39 to 45 tanks but also that you do not give more important discounts to your regular customers.

Too bad. For substituting one paint for another without being informed. This is the second time. I won't comman

Reliable and fast processing, but long delivery time

A little thought on the Éle prices

Too much unavailability on certain models, even though the product is indicated as available and in several copies when the order is placed. It would be wiser to give your stock and not that of your supplier. I've had 4 orders for fighter planes in the last month, two of which took 10 to 15 days to be delivered. Bi""Peut mieux faire"".

WARGAME 172 FIGURINE ORDER RESPECTED IN TERMS OF QUALITY AND DELIVERY TIMES

Order received without problem

My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.

My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.

As for the caravel models, I received two straight hulls of the Santa Maria, and the Nina was not packaged, so I don't know if anything is missing. As for the rest, I'm completely satisfied, including with the delivery times. I tried to contact the service by phone to ask them to rectify their error, but I couldn't reach anyone, so I left a message. I'm waiting for a reply so that I can make a definitive decision if the necessary steps are taken, and I'll be fully satisfied with the service. I've just received the two pieces of hull, and I'm fully satisfied with the after-sales service. I recommend

Delivery a little late, possibly after order. Would and packaging ok. Earlier delivery never arrived.

impeccable order but the packaging seemed a little too fragile for paint and the cardboard was damaged. Apart from that, it was delivered on time and nothing was missing.

Bjr. The products and prices are good, but why on earth such long delivery times! The mention""produit en stock expédié sous 2"" seems to me to be a commercial argument without foundation. Products ordered on the 5th (all marked in stock etc...) received on the 13th evening (dispatched on the 13th).

Good price many thanks Good price many thanks

Wide choice of model paint references. Fair prices. A little delay in ordering but notified by 1001 maquett

Good price many thanks Good price many thanks

Shipping costs for Switzerland are high.

good experience.no worries

The time of reception of the parcels is a little long ...about ten days we must be able to do better ...otherwise perfect! Sincerely Daniel SAUNIE

Products were as ordered and well packaged, but the delivery time was far too long (over 10 days, whereas most websites nowadays deliver their products within 2 to 4 days). Big point to improve

I don't know if 1001 maquettes is responsible but I have a big problem. I received an e-mail from mondial relai telling me that my order had been delivered to the relay point, so I went to pick it up but no luck, it wasn't there. I tried to contact Mondial Relai on Tuesday 9517 but they were out of order. I call again on 10517 and they're still out of order, so I haven't received my order and I'm not happy.

The 1656 reference I received does not correspond to the one displayed. What's more, HO Siku miniatures take a few liberties with the 1

Good service but confusing site The transition to order confirmation in the ordering process seems confusing to me. It's the 2nd time I've had to interrupt my order before finally managing to finalize it.

Be sure to include all the necessary documents for delivery abroad, as there is a 20-day waiting period. But otherwise, no s

an unfortunate experience product deliverable in 2448h when orderedcontact 15 days later reply: the product is no longer available

the shipping time is to be reviewed! announced available sent after 3

It took a little long! Otherwise everything was fine, we'd be happy to do it again!

Easy to use website and items arrived … Easy to use website and items arrived in good time