Customer reviews of 1001hobbies

All's well

Clear plus celery

ordered on 26.2. and paid via PayPal arrived on 14.3. so more than 14 days delivery time goods ok what can you say about 7 pots of Humbrol colors. On the product page it says ""Goods in stock ready for shipment in 24 hours "" Sorry but that's not how it works.

Current paints were missing. (Matt black). Otherwise impeccable service.

Quick order to see for loyalty vouchers?

Good value for money but delivery times not respected

Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome :) On the phone, nothing to change: friendly and good advice. I'm staying

The package is properly protected. The delivery time is respected. I recommend this company for purchases.

Good site with many articles and well organized.

Good service

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

box a little crushed in the packaging but fortunately no damage on opening delay

Ordered several small models all in stock on February 20th but not prepared until the 28th. Too many

many choices . fast shipping

I am very dissatisfied. For a payment on 19.02 and a parcel announced on my account as dispatched on 28.02 (it's not those 8 days that I have a problem with) on 09.03 I still have nothing, not even a tracking number. I've had no reply to my two e-mails. Finally this morning I reach ""customer service"" through the chat which tells me that they will ""investigate"" and send me an e-mail but still nothing. Delivery times are not respected at all and they don't seem to care. In the meantime, my son's birthday went well. And to think I was planning other orders. Very dissatisfied. Update on 22.03.20""1001 Maquette"" sent me another order (the first was""lost"") with a commercial gesture: a few more colors. This second order reached me very quickly (yesterday) and the contents are in order. So I've raised my rating from 2 stars to 4 stars. Conclusion: I'm going to try an order again in the next few weeks and months, hoping it goes well from the start.

Very satisfied with the quality of the product and the speed of delivery.

Only the delivery was a bit long. About 10 days. I'm now building the model and painting it. Please note that paint is not included in the package. You'll need an extra 20 euros to purchase it.

Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

Propellers arrived on time all ok.

easy to order and well received

VERY CONTENT

Fast delivery within 5 days Large choice of models and brands.

The second delivery went without a hitch and arrived here undamaged. Everything was in order. I will place further orders. There are some models here that are no longer available elsewhere. I wish the whole 1001 Modellbau team continued success and good business. With kind regards Bernhard Kasperek

since 21012017 I made an order today 06032017 I'm still waiting!!! um mail of February 15 informs me a delay due to a supplier error and that in three days I would be delivered several emails thereafter remained unanswered today a phone call from my incentive M.Guillaume apologizes again and tells me he had just relaunched the missing item at the supplier I have doubts about the seriousness of this site ... I will come on the continuation of this case. Ps the bank transfer of 81.86 € has been made

Items received as ordered, very fast delivery. However, I am waiting for a refund of 1.79€ which was overcharged during the credit card transaction. 1001 maquettes has promised to reimburse me. I reach

the parcel arrived early on the 22nd even though i had been informed that it would arrive on the 24th which is a good thing. the contents are exactly what i ordered and arrived well packaged and in good condition. Thank you, I would definitely recommend

As a newcomer to model making, I was quickly contacted by e-mail by an advisor who offered me his services and then directed me to what I was looking for. Welcome offer, fast delivery. I'm satisfied to date. The model is not for me, so I'm waiting for the r

my order was made and paid for + 1 week and no news your telephone contact told me that it was perhaps a problem of provider of sending all without knowing anything of the follow-up !!!! for a 1st with you it is not engaging for the continuation .......

Product conforms to the order and the delivery time was respected. I appreciated the message informing me of availability at the collection point, which is becoming more widespread. On the other hand, which explains the low overall score, the packaging is particularly defective: fragile cardboard, leading to partial crushing of the parcel, closing of the parcel with unprofessional green adhesive tape not suitable for long-distance transport, leaving access to the i

Not easy to find the right brand of model. Delivery takes longer than expected, as you have to wait for collection, preparation and finally delivery. On the other hand, there's a huge choice of models and accessories.

Maybe improve the shipping time if it says it takes 24h make it really take that long and not about a week. Otherwise good service and recomendab

The title says it all - if I'm being fussy, there's a slight discrepancy between the promise of delivery and its realization.

I had to take a glossy white and a glossy red (my order was urgent) so I took these 2 colors in my order as I had no choice. Disappointed for my first order. Sincerely

Good materialbut don't be in too much of a hurry to receive the order(11 days).stock management needs to be improved as too many basic products are out of stock.

Waiting time between order and receipt a little too long: ! more than 10 days otherwise nothing else to say compliant with the order would recommend this site. Me

I received my entire order within a normal timeframe, as the site has the entire colour chart, unlike many other sites. M

Perfect products

good order processing fast delivery but problem encountered at the relay point: the address no longer appeared on the parcel and the parcel had to be opened by the relay point employee after presentation of the recipient's identity card and his good faith after having presented himself several times to retrieve the parcel.