Customer reviews of 1001hobbies

order left 1001 maquettes on 10022017 and not yet received at 21022017. inquiry at Mondial Relay after my call. Delivery by Mondial relay not to be repeated.

all that's missing are the shrouds""to be made with fine wire"" ...easier to write than to make

Product ordered and never received. I was always the one who had to ask for news: the company is not responsive at all in responding to emails. Fortunately paid by PayPal and therefore refunded. I waited over a month to write this review to give the company a chance to fix the problem--not even an apology from them.... I rarely leave reviews but in this case I was taken for a ride so it seems only fair to let them know.

Delivery time to Switzerland too long

For a basic order (all the items ordered were supposed to be in stock) it took me 6 phone calls and several messages to get the situation sorted out, as the site announced that the order was being prepared but not dispatched. The reason given was that certain products were not in stock (I repeat that everything was in stock at the outset). After more than a month, the order was finally received. That's a long time! I'm not a grudge-holder, I'll place another order to see if I can get it.

models are insufficiently protected and boxes arrive damaged.

the RC car was supposed to be yellow and not orange. It is ec""Expédié sous 2"" nevertheless article ordered on Saturday evening but dispatched only on Wednesday. However, interesting discounted price

A little long to arrive the command

Well received my order only defect it is the time to receive the parcel: dispatched on Friday received with the point relay Wednesday. Fortunately not p

Efficient order processing ... but disappointed that the description of the products ordered was not precise enough ... overall not sati

delivery was on time and good quality colors

Very bad because I placed the order on the 8th and it still hasn't arrived. And they have not called me on any of the phone numbers I provided.

Insanely fast delivery Shipping was very fast and reliable.

I found the same model cheaper. As for the gift, it was so ugly that it went straight into the garbage can. From now on, I'll buy a

Insanely fast delivery Shipping was very fast and reliable.

A great site

Communication is absent ... I have sent two emails and was answered only after receiving the package with the model besides the most broken ...

Parcel received several days later than announced. In addition, no care was taken when packing. The products are bulk-packed in plastic sleeves. Neither more nor less

Good treatment from 1001 maquettes, but transport needs to be reviewed as the package is in a strange state, looking as if it had been used as a balloon.

very good service coli nikel everything according to my order

After 20 days from the accepted order and 2 ignored inquiries I am notified that a box is no longer available and that it would finally be shipped. A Christmas gift for a child thus became a gift for Epiphany! The reorder of the missing box was processed beyond the expected delivery time and with package thrown inside the condominium garden....

Good choice of products but wait time-cost a bit long. Package well taken care of and product safe.

Perfect delivery. I will recommend models on this site.

No problems with the order and delivery

very good no problem

A small error in the order, a quick flick of the queue and the problem is solved. Send corrected

I've found a serious and professional partner. 1001 maquettes is a reference. Fast shipping. Parcel well c

Disappointed for the delivery it did not correspond to the dates given and no mail of excu

I took advantage of the sales to place an order. Everything went smoothly. Great choice and efficiency from 1001 maquettes. Very good, nothing to say, I'm satisfied.

I ordered a tube of cyberbond glue and I can't get a drop out.

Unfortunately, no shipping date was given and the parcel tracking did not work either. The products were fine.

Quick delivery, well packaged

Compliant order received on time ra

Ras: good quality products and early delivery nicke

They took a long time to respond to emails but they are very professional totally recommended! Great selection of models

Ordered and paid for on 18.1.2017. Delivery time max. 2 weeks. 3.2.17 Request where the goods are. No reply. Still no goods today and still no reply. Too bad I imagined it would be different. NEW: On 8.2.2017 I finally received a message: The product you ordered is not available. You will receive a voucher for the amount paid. I requested a refund to my credit card. I wonder if this will be done. Legally it should work that way because I never said that I would or want to buy more products from 1001 modellbau. I DON'T WANT TO EITHER. 16.2.2017 the payment was credited. I think that's supppper. Thank you and my recommendation. It started out badly but the company finally acted positively.

I had the opportunity to place two orders on the site with great difficulty. Both times my children gave me a gift card for my birthday and for Christmas. Each time I had to enter the coupon number, I got an error message saying that the coupon was invalid or something! So to be able to validate my order I had to contact "" 1001 MAQUETTES""? This is where another big problem arises for me. The service is unreachable by phone when you send an email: no answer!!!. After 15 days of calls, we manage to get someone on the phone or in chat! Miraculously, we managed to integrate the coupon that had supposedly been deactivated, and finally we were able to validate the order... Personally, I'd never order from this site again, because the customer service is deplorable and the delivery times are not respected.

This is my first model. The delivery time is very long. And I'd rather do it twice than once. You have to order the paints after you've received the model.

shipping costs are a bit expensive

Ordered and shipped at 24012017 Today 06022017 got delivered why such a long shipping time ???????