Customer reviews of 1001hobbies

Very professional site, complete catalog at fair prices. But not enough details on the items. The processing of orders before shipping seems to me to be very complicated.

Delivery on time. The 1001 maquettes site is a bit slow if you don't have any problems.

Very satisfied, even if deadlines were a little tight.

no major problems with orders, payments and deliveries fred. ( morbihan 56)

I am disappointed with the item ordered The photo on the website does not match the description Ref: S002

did not receive the package fortunately an employee resent it to me in a hurry ...5 stars po

172 for the figurines and the 172 boat. Despite this, the figurines are very poorly made and do not correspond to the scale requested.

Very happy with my purchasesbut very surprised to see the price go from 52 euros to 101 euros that's a lot at once!!!!!!!! Too bad.........

Fast and courteous service adequate prices and shipping. Recommendable!

Fairly high prices compared with the competition, and delivery times too long. Otherwise wide choice of good quality products

On-time processing even during holiday periods

I find it very good that I could also pay by bank transfer! Because I am not in possession of a credit card! Also with Pay Pal payments the number of a credit card is required! Although I live abroad (Netherlands) the figures were delivered to me within a limited time after payment!

5 pots of paint ordered, 5 received. However, there was a mistake and I received 2 identical ones... So I'm missing one

I easily found what I wanted and took the opportunity to see what I might be interested in next. The only drawback is that Mondial Relay doesn't always communicate about parcel delivery: I'm still waiting for the message telling me that my parcel has been delivered.

Ordered on 2612, received on 401. Mondial Relay presents the parcel at the shop a few minutes before opening time on a Saturday and decides to eat""later"" i.e. the following Wednesday! The site's return policy is a deterrent

I ordered on March 7, 2016 an item received on March 8, 2016. Nothing to say about the shipment with Mondial Relais. Nickel tracking. On the other hand, when I received the product (not immediately opened), I was surprised to find that the photo-cut-out part of the enhancement kit was missing. I sent an e-mail and was asked to send a photo. Which I didn't do, since a photo can be faked (by not photographing the missing part, for example ^^). That's why I was wondering about the special offers on 1001 maquettes: Have the promotional items already been opened as after-sales service ^^ and unscrupulously put back on sale without informing the customer that the item has been opened and may be missing parts? I hesitate to recommend you...

I found a lot of products and perfect service punctuality and efficiency...I can't say anything. thank you

I had a lot of trouble tracking the package because after opening an account with you I was told that I hadn't placed any orders every time I went to the "My orders" section, even though paypal had acknowledged receipt of my purchase and cashed the money. Impossible to contact you on the support phone and it was only after 2 emails that I heard from you - customer relations need to be improved. Otherwise the parcel arrived in good condition and in the right place.

Perfect website. Good communication.

Received order quickly, good product, delighted.

no problem

First try with this company. I was able to get a kit I'd been wanting for some time, which was excellent. The site was easy to use, until I got to the credit card details, with the on-line form being entirely in French. I did figure it out but was then informed there was a problem with my payment. I tried the helpline, but the recorded message was also in French, which I couldn't understand. I sent an E-mail, to which I did get an English reply. The delivery took about 2 weeks, which I thought was a bit lengthy. I would definitely use them again, however.

First try with this company. I was able to get a kit I'd been wanting for some time, which was excellent. The site was easy to use, until I got to the credit card details, with the on-line form being entirely in French. I did figure it out but was then informed there was a problem with my payment. I tried the helpline, but the recorded message was also in French, which I couldn't understand. I sent an E-mail, to which I did get an English reply. The delivery took about 2 weeks, which I thought was a bit lengthy. I would definitely use them again, however.

The parcel was sent more than 4-5 days after the order but the fast tracked delivery is really great.

I asked for orange brillant email but received aqua color. I sent a message to report it but no response. dom

I have emailed several times with a specific question and have never received a reply.

on-time delivery as ordered

very good service no worries fast efficient

Les comondes viennes apret un moi s

THANK YOU FOR THE ADVICE ON THE TELEPHONE SUPER GIFT THAT MADE MY DAY

Poor quality model arrived broken

Product as describedshort delivery time and seriousness

Prices more expensive than on another site. Gift wrapping neither done nor to do...

Thank you and see you next time.

great seller! fast. My only compla ... great seller! fast. My only complaint is the customer service number never answered and the phone msg was in Frnch. I left a callback number twice, but no return call.

great seller! fast. My only compla … great seller! fast. My only complaint is the customer service number never answered and the phone msg was in Frnch. I left a callback number twice, but no return call.

waiting 3 weeks for a sticker page is a bit long. moreover, they send me an sms to inform me that the parcel has been shipped and that an sms will follow with the reference for tracking, but I haven't received anything, so I had to contact you to get it. as for the rest, the packaging and the product are fine.

Lack of contact for the follow-up of my order after several calls company on leave ... strange for a company model my order n 94035 delivered in relay point ... not

Everything perfect web recommended

Package received in 1 week