Customer reviews of 1001hobbies

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Merchandice was ordered and charged to my MC account 22 days ago and there has been no follow up It is stuck in Paris France with no movement I will never order from this company again. I've dealt with many online companies, but never have had to wait this long for my order. I'm not even sure I'll ever get this order and plan to send a letter to Capital One stating that I never received the merchandise ordered and want my money credited to my MC account. I'm afraid I have been ripped off for the first time ordering online.

Where are my decals? It's hard to rate something that hasn't arrived yet. I wish I could find a tracking number.

Gladly again!

The order was placed on 607. Still not delivered on July 15! Should probably do a better job of letting people know the TRUE delivery time.

Shipping They have the item I'm looking for but take far to long to ship and deliver.

Shipping They have the item I'm looking for but take far to long to ship and deliver.

otherwise the products remain of good quality

The boxes were floating in a cardboard box that was too big and had too little cushioning. The post office had put tape around the boxes because the tape was insufficient and we could have easily removed a model box. Otherwise, the selection is very interesting and the promotions sym

Good day My name is Angelo Renzi I am writing to you from Brescia (Italy) and I would be grateful if you could reply to the emails I sent you last night to know please at what point are my two orders of 01 and 2 02 July 2017. order nos: QZJOQULTN#82811 and WX9S14Y0F . From the program entered on your site I can not understand anything on the phone there is only a voice recorded on the disk moreover in French so basically I do not understand anything. to my emails you have not answered yet. Please let me know something as soon as possible. I only ask for now what happened to what I purchased from you. Please I remain waiting for your prompt reply on this matter. Thank you. Angelo Renzi - Brescia - ITALY.

Delays in shipment. I ordered things in past and service was good. Recently I placed an order on June 11, 2061. Got an mail stating received order and of course accepted my payment. Got another email saying I should receive order by June 22. Great, but never received the order. Had to send two emails checking on status. After you received the second email it appears that's when my order was processed. Few days later I finally got the order. Not the normal service I was used to.

From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.

Delays in shipment. I ordered things in past and service was good. Recently I placed an order on June 11, 2061. Got an mail stating received order and of course accepted my payment. Got another email saying I should receive order by June 22. Great, but never received the order. Had to send two emails checking on status. After you received the second email it appears that's when my order was processed. Few days later I finally got the order. Not the normal service I was used to.

From order to delivery takes way too long! This is my second order with 1001 Modelkits, and again the time from the confirmation to the actual delivery is unbelievably long. My most recent order was made on June 11 and as of this review (July 6) I still DO NOT HAVE IT! It is just a mask for a canopy on a 1:48 scale plane, and yet it cannot be delivered quicker than one month. That is just way too long. My first order was so long in being shipped and delivered that I actually had to reorder the item through another distributor and got it within a few days. Finally my original order arrived, and now I don't need it any longer. Sorry, but something has to be done about processing and shipping orders much faster.

All correct but there is room for improvement in the preparation and shipping of orders. 12 days in the preparation plus another 7 days of shipping total almost 20 days to receive an order with a weight of 16 kg.

My order had not been processed. Problem solved after phone call. Too bad, but I'm still here

smooth order processing

apart from the delivery time, which was not really respected, everything arrived in good condition with no problems.

Very happy with the way the order was placed and the delivery. I will be recommending this site and the advice I have received.

The product I purchased was in stock. It took them a long time to tell me that they didn't have it, and they took a long time to tell me that they were sending it to me. On June 8 I received an email saying that they were sending it to me and I am still waiting for it.

it's mainly for the after-sales service because at the time of ordering there are no worries, processing is fast, but as soon as there is a problem there is a bug, but finally voi

Activating a discount greater than the order the next day is a blatant lack of commercial sense. It's average. Would you take us for d""Jam-Bons "". Fortunately, your service is beyond reproach for the moment......... Sincerely

Delivery time approx. 3 weeks. In between, several e-mails that the item was temporarily unavailable but had been ordered. Then another shipping confirmation etc. However, I had already been informed in advance by friends that the delivery time with this supplier is quite long. The quality of the badge I ordered was mediocre. The clasp (plastic!) broke the first time I used it. But the badge itself was ok.

good product samplingbut processing speed needs to be improved

I placed an order 13 days ago and still haven't received it. I paid a surcharge to receive it earlier by DHL and it doesn't seem to have done me any good. I have sent an email to find out something and have not yet received a reply. I am not at all happy

Impeccable service and follow-up - sometimes a shame for the delivery time

Order registered on 21-05 Payment validated on 25-05 Still not delivered (by post) on 08-06 No comm

The delivery time stated in the article was exceeded by 3 weeks. The reason for this was delivery problems at the supplier, although an existing stock was stated. Overall, not a major problem, but customers should be able to rely on the delivery times stated for orders placed at short notice. Otherwise very satisfied with processing and customer contact.

I would suggest providing all the materials (perhaps in an optional kit) so that you do not have to order separately what is needed to make the model. This would be useful as in my case when the product is intended as a gift.

The product search, purchase and shipping was a smooth, efficient and very satisfactory process.

Everything went well, my son was very happy... just to point out that the delivery time is more like ten days.

order received on time and compliant with no bad surprises

disappointed by the quality of the model ordered poor value for money i will not order again

Minor faults on the model, especially the bearings, but smooth delivery

very good arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie

very good arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie

impressive description of models (e.g. vacuform resin plastic) and rather long shipping times (approx. 1 week for order preparation + transit time)

Very well-stocked site, lots of choice. Prices remain reasonable. However, I have often had problems with the delivery of orders (deadline not met or order signed""delivered"" but not arrived). I have contacted customer service for information, but they have never replied.

#NOM?