Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Not disappointed by the quality of the Autoart product but by the delivery time: scale model ordered on 90516 received on 200516 for an announced delivery time of 5 to 7 days. And I didn't even receive a notice telling me that the parcel had arrived on the 20th. I found out myself on the 21st.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2016
I can't give a review because I haven't received my order yet. I expect another review in 2 weeks. Having said that, the site is very good with lots of c
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/05/2016
Very timely and accurate service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2016
On an order, the same product cannot be found with the reference ordered. A significant increase despite a posted reduction with a varying reference? Receipt of an advertised product with 3 cars? I don't really understand how you work, even though I'm satisfied with the various orders I've placed so far? Maybe the last one.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/05/2016
Waiting for order Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.
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Response from 1001hobbies
Dear customer, You should receive your order this week. Please contact us directly at [email protected] if you still have not received anything next week. Best regards, The 1001modelkits team
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 19/05/2016
Unacceptable I have not received shipment especially with how expensive it is to ship.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 19/05/2016
Waiting for order Ordered part on 5/1/2016 and it is now 5/19/2016 and no word on when the part will be here.
Response from 1001hobbies
Dear customer, You should receive your order this week. Please contact us directly at [email protected] if you still have not received anything next week. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2016
Excellent products but slow delivery. The products were exactly as described but delivery was rather slow compared with other suppliers.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/05/2016
Excellent products but slow delivery. The products were exactly as described but delivery was rather slow compared with other suppliers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2016
no problem with the very professional store. But the post office as always...!
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 14/05/2016
I ordered and paid for a modeling item after 16 days I still have not received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2016
Good supplier sends care and respect of deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2016
Hello I am satisfied with the products delivered and the short delivery times. I would be happy to recommend them to potential buyers. T
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/05/2016
In my order, a model included paint pots, one of which was leaking ... the result is obviously visible, the box containing the pots being transparent. Alas, not sending a faulty product is obviously not an objective. It's all the more annoying because it's impossible to make a simple complaint via your order history in my account.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2016
since i ordered the 26042016 and received this parcel on 7052016 the parcel has travelled smoothly from amiens (normandy) to pont sur yonne (burgundy). thank you very much.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/05/2016
order received quickly but the product received is not the product ordered
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/05/2016
Request for information person does not answer. so bad communicatio
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/05/2016
The product I ordered on April 25th was supposedly dispatched on the 27th! To date (May 5th) I still haven't received anything! After contacting the service department, I was advised to wait for the product to arrive.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/05/2016
very rich in products and unique in decl
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/05/2016
Only one available Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 04/05/2016
Only one available Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 03/05/2016
Long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
Parcel arrived at the relay point but in poor condition (packaging tape unstuck and parcel half-opened).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2016
This site is one of the ten or so model maker websites I've ordered from. I'm satisfied, even if I found the delivery times a little long on my last order, which justified my rating of 4 stars rather than 5. On the other hand, I was pleased to be able to order a product which is rather difficult to find (Tamiya X20 enamel thinner in 250 ml). It was unavailable, but the alert system worked very well (e-mail alert as soon as the product was available again). The Oupsmodel site offers the same type of service.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 30/04/2016
I am satisfied with the delivery and the goods.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2016
The products are of good quality and the packaging is neat. A little slow to be delivered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2016
but unfortunately the paintwork leaves something to be desired in visible places
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/04/2016
We have not yet received the purchase and it has been more than 15 days so I will not be able to make the evaluation until we receive the delivery if it arrives. For the moment to say that we are disappointed and skeptical. it was the gift for my son and he is every day asking when and if it arrives.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/04/2016
Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
I am satisfied with the timely shipment. thank you and good continuatio
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/04/2016
very satisfied again and again lg
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2016
I still haven't received my order after more than 2 weeks!... No information from 1001 maquett
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/04/2016
For my purchase the value for money was good the shipping was a little slow however the item arrived in excellent condition.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/04/2016
Making online shopping fun
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2016
good service, needs to be improved to make it easier to find products in stock
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2016
I was expecting a totally different packaging... I thought the small jars were at least 30-50ml and not 14ml... Given what I had to make. Nothing to say about the pro
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/04/2016
I will certainly order some of your products again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
Good evening First of all, thank you for the quality of the service and the follow-up. Two small points in particular. The first concerns the models and associated paintings. I placed my order in two parts: one for the models and one for the paints. But nothing serious. As for the second, the site carries around a slew of cookies (eight of them) and it's unpleasant. Thanks again""little hands"" who prepared my orders. Sincerely B. Giudicel
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/04/2016
It has been my first order and everything has been perfect and I am very satisfied.
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