1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2016
I am satisfied with the timely shipment. thank you and good continuatio
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/04/2016
very satisfied again and again lg
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2016
I still haven't received my order after more than 2 weeks!... No information from 1001 maquett
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/04/2016
For my purchase the value for money was good the shipping was a little slow however the item arrived in excellent condition.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/04/2016
Making online shopping fun
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2016
good service, needs to be improved to make it easier to find products in stock
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2016
I was expecting a totally different packaging... I thought the small jars were at least 30-50ml and not 14ml... Given what I had to make. Nothing to say about the pro
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/04/2016
I will certainly order some of your products again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2016
Good evening First of all, thank you for the quality of the service and the follow-up. Two small points in particular. The first concerns the models and associated paintings. I placed my order in two parts: one for the models and one for the paints. But nothing serious. As for the second, the site carries around a slew of cookies (eight of them) and it's unpleasant. Thanks again""little hands"" who prepared my orders. Sincerely B. Giudicel
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/04/2016
It has been my first order and everything has been perfect and I am very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2016
Fast Shipping for overseas Processing time is long but shipping was fast. Made up the time.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 17/04/2016
Fast Shipping for overseas Processing time is long but shipping was fast. Made up the time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/04/2016
Some very good ones and a wide variety of models to choose from.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2016
Billing error cleared up in jig-time, first class! My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 14/04/2016
Billing error cleared up in jig-time, first class! My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2016
I received a very good product but the package was not strong enough. Mine had received a shock that affected my model inside. Otherwise s
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/04/2016
All good but could be a little faster in ordinary shipments.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2016
Delivery time too long too bad but wide choice of models
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2016
I'm a bit disappointed with my order, there's no paint and they're small compared to the scale.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2016
I'm not demanding about delivery times (it's imperative that the people working there can do so in the best possible conditions and without having to be squeezed like lemons). However, product prices are sometimes exaggerated when compared with the competition. I'd give them one star less for this, and I could be more severe.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2016
no answer to questions and unreachable by phone.
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 27/03/2016
Item has been returned to the delivery address B2C Europe (Belgium) NV Robert Bosch Str.999 D-48268 Greven.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/03/2016
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
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Response from 1001hobbies
Dear customer, We apologize for the inconvenience, please note we are a French company and some technical issues may occur, causing an automatic message to be sent in the wrong language. We are glad you are satisfied with the product and delivery. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2016
Very good site, satisfied from start to finish. The only downside is that the paint samples don't really reflect reality once they've been applied.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 26/03/2016
Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
Response from 1001hobbies
Dear customer, We apologize for the inconvenience, please note we are a French company and some technical issues may occur, causing an automatic message to be sent in the wrong language. We are glad you are satisfied with the product and delivery. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 24/03/2016
only small problem the fairly long time elapsed between ordering and receiving the material orderedpositive note wide selection of products
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/03/2016
...good prices service communication... but somewhat long delivery time if the customer has no time pressure he is in very good hands here...!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2016
The products are well packaged and arrive correctly. The only problem is the deplorable delay of my delivery. 10 days is far too long. When you compare with other companies who are also from France the delivery time is 2448H maximum. For the rest I'm happy.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2016
Delivery for a product in stock takes more than 5 days. In addition, no response to 3 messages. Once the order has been placed and paid for, there is no longer a DOM contact.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2016
Correct choice and prices, but delivery takes far too long. I thought everything was out of stock even though it was Ok when I placed my order. No apology, no commercial gesture for this inconvenience. Too bad, because this evening seems very complete and tre
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2016
Hello very satisfied with the choice and quality of delivery remains I think to improve the delivery time after acceptance of payment (which is very fast even by check sent the day of the order) for equipment in stock. S
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 13/03/2016
Complete shipment in very reasonable time. Price a little above average.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/03/2016
one of the bruises I ordered has expired or has been improperly stored
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/03/2016
Long wait for decals Going on 3 weeks and order is a no show!
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Response from 1001hobbies
Dear customer, Your order was sent on the 01/03/16, 4 working days after you placed your order. You chose the delivery by letter which is quite long as we are based in France. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/03/2016
Spray paint ordered on Sunday and still nothing on Friday, even though it was sent to France. It's certainly not their fault but using colissimo these days is a heresy when you see their quality (if I may say so).
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Verified Buyer
Rating: 2 out of 5
following a purchase from 11/03/2016
Long wait for decals Going on 3 weeks and order is a no show!
Response from 1001hobbies
Dear customer, Your order was sent on the 01/03/16, 4 working days after you placed your order. You chose the delivery by letter which is quite long as we are based in France. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2016
nothing in particular to reproach to the site all went well in the times indicated from the beginning perhaps a little light on the rembourrage of the parcel but it was not fragile products for a 1st order completely satisfied on the whole I will return with p
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/03/2016
Order conformed and well packaged received on time. Problems with global tracking codes and links rel
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 08/03/2016
Great site!
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