Customer reviews of 1001hobbies

My parcel was delivered on time and I am very satisfied with the products.

Hello My last order (72365) was the subject of a delivery error having received the reference EDEX305 instead of the reference EDCX305. The error may be understandable given the similarity of the references, but the 2 products (photo-cuts) are totally different. What's unacceptable is that customer service/contact is totally non-existent: no one answers the phone (answering machine 24 hours a day) and no calls following a message left on voicemail. What's more, there's no response to the written messages left on the site. I therefore strongly advise against ordering! Delivery times are acceptable, but if your delivery doesn't correspond to your order, you'll only have your eyes to cry! What's more, in the event of unavailability (even though the order states otherwise), a credit note will be issued.

This command passed without problems excpt perhaps my error with the Bons de reduction But there is still a serious problem with the previous command No 56454 i have never recieved the Pagini Zonda 5MO50094 which was a part of 3 one could not be supplied and i recieved a bon de reduction You admitted in Aout there had been an error and the missing article would be sent as soon as it is now Jan 2016 !! and i have had no reply from you Please sort this out !

Fast delivery and correct packaging

order received on time

Shipping is too long they rely on a courier in my opinion bad .

good order processing with no particular problems

The search engine didn't find a Mustang 1144, but after browsing through all the Mustangs I found one. From then on, everything went wonderfully smoothly and I received it very quickly - thank you Bea!

Good and fast preparation of the parcel, too bad that Mondial Relay is not followed this speed.

Very well prepared parcel the kit was intact I just found the wait a little too long

compliant product and fairly fast delivery

I very easily found the model I wanted and delivery was fast from these points of view 1001maquettes is perfect! but on receipt: the package is great either but they put a huge gift paper folded in a hurry while I paid to avoid doing so (and risk that my spouse sees his gift ....) once opened my spouse found that some small propellers were broken. is it the fault of the manufacturer who has poorly packaged or the fault of the one who poorly protected the coli

unfortunately the delivery days stated when ordering ( 6 to 9 working days ) were disregarded order placed Dec 12, 2015 expected delivery date should be 31122015 I am so angry it was a Christmas present..... We are not

Delays between orders and delivery are long, often due to missing products ...domma

disappointed with the value for money

Poor value for money

Some items have a higher price than normal, which seems totally unjustified.

I bought some paintings all of them marked as available on Wednesday December 2 until day 5 are not marked c""sent"" and to day 13 still waiting to receive it.

too long a delay

Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Very good, professional telephone service with the right answers. It's a pity that delivery with mondial relay is so shabby. I still haven't received my parcel and that doesn't make me want to recommend it because I could have received it faster aill

Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

everything went super smoothly except for a slight delay in delivery (compared to the time initially announced) and a major problem with the delivery point (unimaginably rude and seriously incompetent person: seriously avoid it, remove it from your order).

delivery a little long but product top!

very large selection great availability competitive prices it's a pity that the fluidity of the pages on the site is often slow

A little long from order to delivery

good source for special kits

The order was placed at the end of September and the product was delivered only after 22 days but the delivery charges did not change! Impossible to get them on the phone or by internet, I received the same answer three times, simply copied and pasted. Finally the product arrived well packed, nothing to say. I have the impression that they don't have enough stock but consequently they shouldn't charge for deliveries.

All good prices and fast shipping. Only downside: Slow communication by ema

very good choice of models on your site.

Very good site order and fast reception nevertheless high price

Excellent experience

I'm only giving it 3 stars because I received a can of paint with a broken, cracked lid. Apart from this problem nothing to

The can of paint is as described but for the price I find the capacity a bit small.

very slow delivery, delivered within 24 hours, collected 8 days later. product conforms to my order.

I always receive my shipments correctly, well packaged and quickly, but on this last occasion it was a little late, but to solve it they sent it to me urgently and certified, so it also arrived quickly after they informed me of the incident. I will continue

AND 'CLEAR THAT MY JUDGMENT AND' ON STRICTLY PERSONAL EXPERIENCE FOR WHICH INEVITABLY LEADS ME TO SAY THAT IN TERMS OF PUNCTUALITY 'LEAVES A LOT TO BE DESIRED AMONG OTHER THINGS NOT ACCOMPANIED BY THE TRACEABILITY' THAT CAN 'BE OF HELP AS UNFORTUNATELY HAPPEN OF POSTAL MISHAPS THAT ARE THE ORDER OF THE DAY.ARMANDO FORTINO

Receipt of the package after the due date Unsuitable packaging (model box ab