Customer reviews of 1001hobbies

nickel nothing more

super a bientot

Delivery Haven't received my decals yet!

Delivery Haven't received my decals yet!

Wide choice in all areas

first order a product is not in stock although it was available for purchase. compensation of a purchase voucher. second order with an equivalent product but which obliges to buy a model. The order is validated (after contact?). But the post office misdirected the parcel and I'm on hold. I hope this adventure ends well.

I received my order but my REVELL plasto tube was chewed up and damaged in transit, which is a shame as it would have been wedged or stuck to the wall of the car.

Delivery complete and as described. Only the content quantity was missing.

I asked for replacement of a color ordered double was not done. A 5 euro discount coupon I was given was not applied. I got a tube of putty all crushed (maybe it's already been used??). The courier gave me a chance to change delivery address but then delivered to the original address. Better Amazon...

Not bad It was an easy process and I would certainly use them again.

Order placed quickly. Delivery conforms to quality packaging. Delivery time a little longer than expected.

Not bad It was an easy process and I would certainly use them again.

it's the 1st time I order but the model is not explained in french for the assembly and the paper had to stay in the sun or the model is old

a bit high

good selection of models and lots of choice

1st purchase: prompt dispatch on agreed dates good communication and conform object

The tubes of glue were completely empty and dry. We had to buy some .my son was

Good Products Good Products, Processing Shipping soon and shipping is a bit confusing.

wide choice of materials and fair price

delivery compliant but a little slow

Every time I get a coupon I have trouble registering it or it doesn't go through at all. Otherwise the orders follow the deadline and arrive in good condition.

Good Products Good Products, Processing Shipping soon and shipping is a bit confusing.

In my humble opinion, it would be wise to specify that orders said to be dispatched in 24 are actually made in 24, i.e. the next day. Like placed on Sunday. Shipped on Tuesday and not Monday, which is a shame. The after-sales service was very responsive to my emails, although I didn't get an answer to one of my questions. The parcel was in good condition, but there was 0 protection for the small items. After that, there's no risk unless the parcel is ripped open.

I received my package in good conditions nothing to report impeccable

Fast shipping and good price

I won't be ordering again!!!

Nothing to say but delivery really too long... I wouldn't order again with a relay point delivery....

Site vast of choice from the point of view of models that from the economic point of view !!! Also very accurate in shipping !!! Thank you

Order completely in conformity with the order marred by an overworked Mondial Relais transport service. My previous order delivered by Colissimo having been more

Hello I wanted to leave my opinion about this company. For starters they are liars and mislead customers and as a student in the economic branch I don't know how they are still in business. In some items po""shipping in 24 hours""...my items took 15 days to be sent!!!! Another thing was the shipping of your company (DHL) took 7 days which is not so bad that's why I put 2 stars instead of one. Now the most important thing when I received the package I was missing 7 PAINTINGS for a value greater than 11€ osea WHAT!? Amig@s this is a warning this company takes quite a long time to send the products and there is a possibility that some items may MAGICALLY DISAPPEAR.

The choice is excellent, even if the search engine can be improved. Beware, however, of delivery times that sometimes go awry.

order arrived without problem delay a little long normal I order from Belgium solid packaging and details of the order in the box I would certainly recommend 1001 maquettes

I give it two stars because I have not yet received the merchandise and I have been waiting for twelve days, even though they state in the order that it was shipped quickly.

good experience from ordering to shipping then Mondial relay with all the problems: parcel not received on time wrong tracking information since the parcel had arrived at the point relay I went there at random otherwise my parcel was leaving! so too bad despite the shipping costs I paid (by the way even the point relay has recognized major problems these last

advantages of the store: lots of choice and very good customer service. disadvantages: prices generally higher than the competition on basic products (paints for example) but you can't have everything: stock and low prices. This store is one of my m

I bought a Fieseler Storch in 1/32nd scale at a great price and the product is also first class. There is nothing to complain about! Unfortunately, however, I only received my tracking number after some time despite the fact that the goods had supposedly already been dispatched a few days ago (according to the system). I had several queries and only received a reply to a single email, which also seemed rather automated. No one is available on their hotline (Berlin area code 030) at any time and they never called me back! So the communication is in serious need of improvement!!!

I received an item labelled with the reference ordered, but the contents were nothing like it. After 48 hours, the after-sales service asked me again for a photo and references already supplied in a 1st e-mail, claiming to request a return label for the product. It took them over a week to realize that (following a request from me) their request had not been taken into account... The initial order dating from 211215 is still incomplete to this day. I can only imagine the worst for the future as these difficulties only concern the return of the wrong item and I'm not about to receive the right one! So much the better for those whose orders are error-free, but given the quality and efficiency of this box, I strongly advise against it (especially as their prices are high and I've found the same items elsewhere).

Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured

Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured

I buy very often onlined from Czechoslovakia for example within 1012 working days I have the goods......here since January 5 (order and payment date)they write to me that they are waiting for their supplier to deliver the kits I ordered:Other online stores have the stockand the sitealways updated. I don't doubt their good faithhave nice merchandise but ....when do I get the stuff?