Customer reviews of 1001hobbies

after having sent 2 mails no new dema command

Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.

Good product, as requested. It would have been nice to have some bubble wrap to protect the paint but overall it's well packaged. It's a pity I couldn't cancel an order that hadn't been shipped yet (I had forgotten 2 items and had to pay shipping costs again). But apart from that, the site was perfect and the delivery was good.

Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.

Goods meet expectations perfectly and well packaged Delivery takes quite a long time, however.

I was having a hard time finding it on that scale but they have it all! shipping maybe a little late but that I guess was beyond their control taken care of the packaging and great product: serious stuff.

Paris to Saint Etienne 10 days London to Saint Etienne less than 2 days For two orders of the same type on the same day Where's the mistake?

it would be nice to pass on all the new products according to the brand that the customer is used to ordering.

I placed an order almost 2 weeks ago and still haven't received anything.

a wide variety of products allows me to meet my needs the price is good although it could be lower the delivery time could be faster however it still remains the best site for selling models that I have so far found. Cpmpliments

My parcel was delivered on time and I am very satisfied with the products.

Hello My last order (72365) was the subject of a delivery error having received the reference EDEX305 instead of the reference EDCX305. The error may be understandable given the similarity of the references, but the 2 products (photo-cuts) are totally different. What's unacceptable is that customer service/contact is totally non-existent: no one answers the phone (answering machine 24 hours a day) and no calls following a message left on voicemail. What's more, there's no response to the written messages left on the site. I therefore strongly advise against ordering! Delivery times are acceptable, but if your delivery doesn't correspond to your order, you'll only have your eyes to cry! What's more, in the event of unavailability (even though the order states otherwise), a credit note will be issued.

mismanagement of product references in an order for a customer. example: I've received my order but it's missing two jars of NOIR MAT ref: HU033 paint, which I still haven't received to this day? and which I'd like to order.

This command passed without problems excpt perhaps my error with the Bons de reduction But there is still a serious problem with the previous command No 56454 i have never recieved the Pagini Zonda 5MO50094 which was a part of 3 one could not be supplied and i recieved a bon de reduction You admitted in Aout there had been an error and the missing article would be sent as soon as it is now Jan 2016 !! and i have had no reply from you Please sort this out !

Fast delivery and correct packaging

order received on time

Shipping is too long they rely on a courier in my opinion bad .

good order processing with no particular problems

The search engine didn't find a Mustang 1144, but after browsing through all the Mustangs I found one. From then on, everything went wonderfully smoothly and I received it very quickly - thank you Bea!

Good and fast preparation of the parcel, too bad that Mondial Relay is not followed this speed.

Very well prepared parcel the kit was intact I just found the wait a little too long

compliant product and fairly fast delivery

I very easily found the model I wanted and delivery was fast from these points of view 1001maquettes is perfect! but on receipt: the package is great either but they put a huge gift paper folded in a hurry while I paid to avoid doing so (and risk that my spouse sees his gift ....) once opened my spouse found that some small propellers were broken. is it the fault of the manufacturer who has poorly packaged or the fault of the one who poorly protected the coli

unfortunately the delivery days stated when ordering ( 6 to 9 working days ) were disregarded order placed Dec 12, 2015 expected delivery date should be 31122015 I am so angry it was a Christmas present..... We are not

Delays between orders and delivery are long, often due to missing products ...domma

disappointed with the value for money

Poor value for money

Some items have a higher price than normal, which seems totally unjustified.

I bought some paintings all of them marked as available on Wednesday December 2 until day 5 are not marked c""sent"" and to day 13 still waiting to receive it.

too long a delay

Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Very good, professional telephone service with the right answers. It's a pity that delivery with mondial relay is so shabby. I still haven't received my parcel and that doesn't make me want to recommend it because I could have received it faster aill

Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.

Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.

everything went super smoothly except for a slight delay in delivery (compared to the time initially announced) and a major problem with the delivery point (unimaginably rude and seriously incompetent person: seriously avoid it, remove it from your order).

delivery a little long but product top!

very large selection great availability competitive prices it's a pity that the fluidity of the pages on the site is often slow

A little long from order to delivery

good source for special kits