Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
When you take four days, in fact, you wait for payment and then you complete the order. What's more, the letter carrier never comes up to deliver the parcel. You have to go to the post office. On the other hand, if we take the parcel to Auchan St Priest for my example, we are well received and well served. Everything is easy and clear. But you have to be valid etc. Yet I take the colissimo rate. I had asked for gift wrap. The only thing that's long is the delivery time. I picked up the package more than 1
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2015
Very well packed and complete. The delivery time is a little lo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2015
I had been offered a €100 gift voucher to use at 1001 Maquettes. I placed an order but couldn't figure out how to use it. Fortunately, there was online chat. That's how I was able to find the solution, thanks to a friendly and efficient contact. Everything else (delivery times and products ordered) was perfect. I'll be back
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2015
my order was what I had asked for and was in agreement with the delivery which was perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2015
Very good product complete arrive on time small defect lack of paint in the kit too bad especially for a product worth 40
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2015
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 25/08/2015
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/08/2015
disappointed because I was hoping for a large-format model and I received a miniaturenevertheless of high quality.
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/08/2015
Delivery delayed more than fifteen days
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 24/08/2015
I ordered from 1001Modellbau because I really liked their website. The goods I ordered were also immediately available and should have arrived within 2 days. In the end it took over 1 -2 weeks. Value for money is okay. But it is much cheaper if you do without an internet presence. I don't know whether I would buy here again as the waiting time was very long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2015
Delivery times are far too long. To be reviewed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2015
Fast and well-stocked in terms of choice.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 11/08/2015
Model 1/72 Personnel Choice was good ordering easy but the kits took a very long time to arrive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/08/2015
Model 1/72 Personnel Choice was good ordering easy but the kits took a very long time to arrive.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/08/2015
Delay much too long...more than a week having paid a colissimo whereas elsewhere for an order placed the same day the parcel arrived within 48 hours.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2015
the lead time is a bit longand the prices higher than the competition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2015
Good reactivity for the shipment a little short for the packaging the paint pots were free in the bus
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2015
Well packed and on time. Thank you 1001 maquett
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Verified Buyer
Rating: 3 out of 5
following a purchase from 05/08/2015
A400m Grizzly A large model that I haven't completed as yet. The main problem being the undercarriage as the wheels keep breaking off their stub axles even using the smallest amount of glue. So I've had to sell them out and fit new axles of from spare plastic.. Apart from that its looking like a smashing model
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2015
A400m Grizzly A large model that I haven't completed as yet. The main problem being the undercarriage as the wheels keep breaking off their stub axles even using the smallest amount of glue. So I've had to sell them out and fit new axles of from spare plastic.. Apart from that its looking like a smashing model
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 04/08/2015
the products and assortment are great cm the customer service only problem a long waiting time .... I will definitely buy from the site again with that in mind
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/08/2015
The delivery conditions are totally unsatisfactory: 1) The invoice advertises Collisimo and the charges correspond to this service, but in reality the service used is Colieco, which takes much longer, so this is a misleading statement 2) The choice of bubble envelope is not the most appropriate for sending glass jars I am not satisfied with 1001 Maquettes, which seems to cut corners to the detriment of quality of service and respect for the environment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2015
I find the price a bit expensive for the same price I have 2 or 3 elsewhere, but there's a wide choice of models.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 23/07/2015
As far as the products are concerned, nothing to complain about. However, I had chosen express shipping (which cost me 15€ excessive more than the order itself) to have in any case a delivery after more than a week. I believe that 1001 models should better evaluate the relationship with logistics discriminating element for Customer satisfaction. Cordial greetings. Alessio Santoni
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2015
Very good products with many choices of little known brands.except that sometimes deliveries are a little long.otherwise satisfactory.Sindialement
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Verified Buyer
Rating: 3 out of 5
following a purchase from 19/07/2015
Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2015
Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2015
Delivery in accordance with the planned parcel point. One week's delay due to school vacations
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/07/2015
NOT VERY SATISFIED FOR THE MOMENT BECAUSE CONTRARY TO THE 48 HOURS OF WAITING OF THE POST OFFICE I STILL DO NOT HAVE MY PARCEL! I PLACED MY ORDER TEN DAYS AGO AND PAID IMMEDIATELY. I'm beginning to think that I'd have been better off moving around Paris myself, as my orders would already have been honoured.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/07/2015
they should activate a certain number of points after each purchase. They offered me 2% after the second order, 3% after the 3rd.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2015
Very pleasant and well-documented site. Easy to find an item and a serious order with no surprises even if the price is not the lowest you can find. I'm a very satisfied and repeat customer.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2015
Regular consumer always very satisfied but a small remark on a last order Product displayed in stock but not delivered. No further information
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/06/2015
Got the item, took a while After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2015
On the last order, a 10500 euro metal model plane, there were two miniature dents. You say they're insignificant because they're miniature, but on a silver 172 scale plane they're obvious. I refused your offer of a 5-euro reduction because that's not the problem, and I think you've understood that. When the metal is pressed, the mold must be perfectly clean of all impurities. Thanks po
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2015
Got the item, took a while After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/06/2015
Correct packaging but shipping a little slow. A mail departure on Wednesday for an order placed on Saturday morning is a bit long. Especially when you make the effort to pay for a ground parcel.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/06/2015
delivery too long despite colissimo article ordered on june 11 and delivered to home on june 25
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/06/2015
not all products are available. For the same product, the price is often 2 times more expensive than on other sites. For the same delivery quality, e.g. silo parcel, the price is 25% more expensive. In short, too expensive. For an unavailable product, there is no refund but a credit note. On another site, the product was at the same price but without the credit note.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/06/2015
Issues with my order, but 1001 modelkits came through. In spite of sending the wrong order and some delays rectifying the problem, 1001 modelkits eventually solved the problem at no cost to me. Buy with confidence.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 22/06/2015
For the fact that the items were delivered from Paris to Saarbrücken, they arrived surprisingly quickly. The many emails documenting every little step of the processing were sometimes annoying. The packaging for the color tins consisted only of a large bubble envelope in which the tins had a lot of space. Fortunately, only one tin opened and the good quality of the envelope prevented a bigger mess. So there is still room for improvement.
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