English 
J
Rating: 3 out of 5
Significantly longer delivery time than stated online
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 685 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersS
Rating: 4 out of 5
Shipping took a little longer than stated, but otherwise perfectly fine
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
U
Rating: 3 out of 5
1001hobbies seems to be a Dutch web store, but my order was shipped from France, so it took 10 days (admittedly during the end of year period) for my package to arrive. Otherwise, everything was correct.
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Y
Rating: 2 out of 5
Stuff was fine on the site, everything after was not fine. I received multiple emails that my ordered product was still in my mantle and therefore still needed to be ordered. This was never the case and only caused confusion. Therefore, I wanted to call your phone number, which thus did not work. Finally, I ordered this product from you since it was said that there would be an estimated delivery time of 7 days. Now I understand that Christmas complicated some things, but still then a mention that the delivery times will be different during the holidays would be quite nice.
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B
Rating: 2 out of 5
will not be ordering from you again anytime soon
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J
Rating: 4 out of 5
By putting "available" not knowing that it was not in stock and ordered it to warehouse, so it took quite a while. Otherwise, good price and good delivery.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
L
Rating: 4 out of 5
The order was completely correct but the package was delivered much later than anticipated ... After Christmas unfortunately. Everything else was ok.
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E
Rating: 4 out of 5
Well into my favorite model sites
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J
Rating: 4 out of 5
in spite of a serious problem of delivery I recommend for the material, the deliverymen and the delivery incorrect, but busy period
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J
Rating: 3 out of 5
Good
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B
Rating: 4 out of 5
Very good selection and delivery. However, I find the safety labels stuck on the paint cans quite distasteful, making it impossible to read the numbers.
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W
Rating: 4 out of 5
Fast delivery, everything ok
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
G
Rating: 4 out of 5
Took a little longer than originally stated, but eventually received everything in good order.
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M
Rating: 3 out of 5
PEdí two gundam that have arrived correct but one of the box unstuck and open and the other surrounded with a tape put by hand. The boxes should come more presentable.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
B
Rating: 4 out of 5
A little pricey, but quite comprehensive.
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C
Rating: 4 out of 5
I was really worried that I had fallen for a fake site because of all the bad reviews. The only thing was that it took 2 weeks for my bag to arrive but everything else was perfect!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 4 out of 5
They are serious and responsive about their products
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
P
Rating: 2 out of 5
Delivery times far too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. Indeed, the products you ordered had to be ordered directly from our supplier in England. The product "Decal Luftwaffe Swastikas" was ordered in England, and unfortunately this supplier is not able to deliver within 4 weeks. We hope you understand our position, and we apologize again for this incident. Sincerely, The Customer Service Team
M
Rating: 4 out of 5
Good site
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T
Rating: 4 out of 5
The delivery time was far too long
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P
Rating: 4 out of 5
Good service soiled by deliveries with unreliable couriers
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M
Rating: 4 out of 5
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
D
Rating: 4 out of 5
Delivery time too long.
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E
Rating: 3 out of 5
The product conforms, but the shipping would be much better with Mondial Relay, for example, which doesn't change the drop-off locations at the last minute, forcing you to travel many kilometers, and the very inadequate packaging means that the box arrives crushed. Can be improved.
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L
Rating: 4 out of 5
I quickly found the site is clear I found in no time what I wanted I had asked to make a gift wrap for the holidays as it was to offer and very happy delivered to the door of the house the person to whom I sent his model was very happy thank you again happy holidays and best wishes for the new year
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M
Rating: 4 out of 5
Very reliable
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
A
Rating: 3 out of 5
I didn't quite understand the quality of the product. And so I thought it was an evocation of leather. The only positive thing is that it's done in a decent way, but on the other hand it doesn't correspond to what I wanted and what was presented to me in seduction.
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F
Rating: 2 out of 5
delivery time too long
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Response from 1001hobbies
Hello Sir, We sincerely apologize for the delay in processing your order. The products Decal Grumman F-14A Tomcat VF-103 and Decal Lockheed F-117A Chasseur Furtif were ordered directly from our supplier in England. Unfortunately, they cannot be delivered in less than 4 weeks. This information is clearly indicated on each product sheet. We hope you understand our position and apologize once again for this incident. Sincerely, The Customer Service Team
C
Rating: 4 out of 5
They have a wide selection of products. Delivery is sometimes a little slow. Overall, it's good.
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H
Rating: 4 out of 5
Delay a bit long
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M
Rating: 2 out of 5
The items were well packed and in good condition upon arrival although neither kit was shrink wrapped. The order took almost a month to arrive. I did not realize the kits were coming directly from Europe. The price was not low enough to justify the long lead time. Tracking information from France was vague at best.
G
Rating: 4 out of 5
They met the expected delivery date, which was December 24, and I appreciate that. The update system with both seller and courier needs to be improved.
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D
Rating: 4 out of 5
There's nothing wrong with the paints, but for the brushes "Penseel Dominos" the site displays a set of 12 brushes, whereas the advertised price of 7.39 € corresponds to just one brush. It would be a good idea to modify your site. I am nevertheless entirely satisfied with your services (order tracking, communication and shipping).
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M
Rating: 4 out of 5
good - but not the fastest
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
A
Rating: 4 out of 5
Was delivered later than stated but still in time for Christmas
Response from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Rating: 4 out of 5
Good
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R
Rating: 4 out of 5
Goods top, had to wait a long time!
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Rating: 4 out of 5
as described.high shipping price.
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J
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
Fast delivery and in good condition, especially as it's Christmas time. The message I wrote as a note was not sent, so I'm a bit disappointed in that respect.
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Response from 1001hobbies
Thank you for your feedback! We are pleased that the delivery was fast and in good condition, despite the Christmas period. We apologize for forgetting your note and will pass on the information to prevent this from happening again. Thank you for your understanding and see you soon!