Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 2, 3 and 4 stars

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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2014
mixed feelings good internet presentation. Fast service and delivery. Postage exaggerated. 15.50 Dollars for a 200 gramm enveloppe mailed from France to France
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Response from 1001hobbies
Dear customer, You chose a fast and thus expensive shipment method. Cheaper shipment methods available, except for specific products. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2014
it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.
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Verified Buyer
Rating: 3 out of 5
following a purchase from 28/11/2014
Complete source with long ship times. I live in an area that has no hobby outlets. The nearest is over 75 miles. I use on-line systems a lot. My problem is that the shipping cost from these outlets makes small items cost prohibitive. I purchased Humbrol paints from this site and found that items in my order had to be shipped from England to an Arkansas Distribution point to me.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Please note most our products come from Europe which increases both the delays and the shipping cost. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2014
Complete source with long ship times. I live in an area that has no hobby outlets. The nearest is over 75 miles. I use on-line systems a lot. My problem is that the shipping cost from these outlets makes small items cost prohibitive. I purchased Humbrol paints from this site and found that items in my order had to be shipped from England to an Arkansas Distribution point to me.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Please note most our products come from Europe which increases both the delays and the shipping cost. Best regards, The 1001modelkits team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/11/2014
The package arrived a little later than stated on the website with regard to the time frame for processing the request. However they kept in constant contact to notify me of the minor mishap as well as all other fulfillment (accepting request preparing package and shipping). The shipment then once it left was very fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2014
Reliable service Internet site with good search ergonomics Only regret sometimes 1 reference is missing but credit management is good (to be used on a future order) I have already placed several orders and remain sat
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/11/2014
The site provides a wide choice, the best of all the sites I know. But what a hassle: 10 to 20 day delivery times No reply to emails No telephone number to contact them Refund by credit note which obliges you to buy something else Expensive prices compared to the competition What a pity with more application and rigor in their operation and reasonable delivery times I think this would be one of the best sites in the world.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2014
incomparable price and selection but order preparation time a little long otherwise perfect
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/11/2014
so far so good hoping the material will arrive on time !
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 24/11/2014
Delivery time too long Item description inadequate.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/11/2014
I didn't really know what to get but the filters and the indications on the items really helped me. I recommend this site, which has a good selection and attractive prices.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2014
Products displayed as available, but less rapid delivery than a well-known Hong Kong supplier. So it's hard to understand the 30% difference in price (including delivery). Buying in France is all very well, but for what quality of service? Please note: the status of my order remained "validated" until I replied to my complaint e-mail, when it suddenly changed to "parcel in preparation". Too bad it was the theoretical day I should have received it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/11/2014
I received my order in good condition but for the information it is to review or improve on the point relay it could warn when the package arrives on ci
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/11/2014
Great assortment but for cost we are not there.... For example, Italeri colors (I speak of complete kits) are on average € 500 more expensive than the competition. The merit though is the assortment--at the competition you often have to wait!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2014
I really appreciate this site for the many varieties of models it has to offer. I recommend it to all fans of miniature models or other !!!. This site is really very interesting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2014
Yes, everything was almost perfect, the parcel was nice and efficient, the box arrived in good condition and everything was as ordered inside, but it took 8 days for the parcel to be posted. This is a point for improvement. Otherwise everything was fine.
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Acquirente Verificato
Rating: 2 out of 5
following a purchase from 20/11/2014
The impropriety is due to the fact that if they cannot honor an order they do not return the money but create a ""voucher"" of equal value. My opinion is that this is unacceptable. The unreliability is due to 1) an item that appeared to be on hand but was not (see above) and 2) a series of emails stating an order was ready when it was not. Unavailable because they do not respond to messages on their own site and if they do they respond generically without having read the content. Conversely they also arrive 4 consecutive emails to all say that a product has been shipped. As an aggravation after the first order I had warned that they would be ""under observation"" at the next one (which I MUST have placed because they would not return my money) and they behaved exactly the same way. The two stars because in the end MUCH AFTER THE EXPECTED DATES but the items actually available arrived to me.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2014
Order delivered late for an unavailable model, even though it is shown as available on the quotation, due to a stock management problem?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2014
It's a shame that the choice of products is sometimes limited. Personally, I'd like to see more choices for the dragon brand.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 12/11/2014
Very well stocked and constantly updated web store. You pay for quality but you can save a few euros with their promos on historical events or free shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2014
No problems with the quality of the product, the care of the packaging or the delivery. On the other hand, I found the order preparation time (it took exactly 6 calendar days from the time I placed my order to the time it was dispatched) a little long. In comparison, delivery by Colissimo (only 15 calendar days!) is extremely fast! 1001 Maquettes could do with a little improvement.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2014
[UPDATE]: Order paid but not taken into account: I had to send an email for my order to be taken into account even though my account had been debited. Then, although the order was sent, I never received it. Despite numerous emails, no solution was found. The company offered me a 20€ gift voucher to compensate me for a 65€ order that I will never see (is this a joke?).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2014
1001 maquettes lives up to its name by offering a very wide choice of products in all fields, and it's rare not to find what you're looking for. however, prices are higher and processing times a little longer.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/11/2014
You have peace of mind knowing that someone is there to take care of you. The service works
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 04/11/2014
An online store with a great selection of items regarding modeling items that are sometimes hard to find on the market! Quick in delivery!
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 04/11/2014
The website is impeccable and with a large stock but the prices are somewhat high. I placed a small test order for two pots of paint and as the shipping was expensive I included a small and cheap model. The shipment cost 850€ for a weight of 350 grams and it took 13 days to arrive. Although they should have given me a tracking code for the shipment I never received it nor did it appear in my account on their website. Expensive and slow I order things in China with cheaper shipping and it takes less time. Overall rating acceptable but the issue of shipping should be more
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2014
Don't hesitate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2014
1001Maquettes is an ideal company for all model makers. Its services are seriousbut I find it a shame to receive free shipping offers and not be able to use them because I have no windows on the 1001 maquettes page so they don't serve me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2014
wide choice with relative ease of navigation on the site. Postage may be a little expensive
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/10/2014
all well and good but when you finish an article delete it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2014
The site inspires confidence for its presentation and for the choice of items, which is important, but the delivery time is quite long.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/10/2014
I placed an order on october 9th, normally delivered in 5 days.parcels received on october 25th.I sent an email to know what was happening with my order and never got a reply from the site.1er et derniere commandz sur se site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/10/2014
After ordering products advertised as available, I received an e-mail informing me that out of 5 products, only one was in stock and that I had to wait for a supplier to deliver the others! No information at the outset on the failure to meet the deadlines announced on the site. Announcing that a product is available when it isn't is bordering on misleading advertising... My credit card was debited immediately! If I'd known, I'd have ordered from another site... which I'd probably do now. BIG DISAPPOINTMENT.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/10/2014
Indeed I ordered a box of RUSSIAN UHLANS riders from MARS the finish is below everything this observation gives me to think about my next orders if they are there.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2014
Fast order. No worries.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 24/10/2014
all well respected time excellent catalog. to try again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/10/2014
i recall the problem of the MBB-105 rated at 172nd that i received and which is at 132nd! This is mistakenly listed in your catalog. i've reported it but there's been no response. in fact, i don't want a 132nd, so what should i do with this model??? thank you for answering at
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2014
This time I'm a little less satisfiedbecause of the delivery time.
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Acquirente Verificato
Rating: 3 out of 5
following a purchase from 22/10/2014
Good site excellent variety of items good prices good service but slow delivery 15 days to receive the order are absolutely too much delivery definitely to improve
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/10/2014
The container: the cardboard box was too large for the contents: the model aircraft in kit form. The result was that the model box wandered around inside the cardboard box, because it was wedged in place by a crumpled sheet of kraft paper, insufficient in size to wedge the model box around its entire perimeter. You "" Here's another ultra-perfectionist customer who will never be satisfied "" Oh no! I'm very satisfied with the care taken in packing the models at another competitor's company, which of course doesn't use the same method of wedging its model boxes, ensuring impeccable peripheral wedging and therefore effective protection against shocks that the parcel may suffer during transport. However, I must emphasize the perfect speed of delivery. As for the 1200 scale model of the Super Constellation, I noticed something odd about the arrangement of the blades on the axis of rotation of the left and right propellers closest to the fuselage. Their angle to the axis of rotation of the propeller is not 90 degrees, but about 80 degrees towards the front, the other 2 propeller blades being correctly positioned. So the 2 internal motors have a blade that stands out from the others, no doubt to force me to give you a detailed report on it! On reflection, I wonder whether the manufacture of this propeller is not intentional from the design of the mould from which it will emerge, because on closer inspection and 100 times under the magnifying glass, this oddity is not the result of an accidental modification following mishandling or a shock due to a fall? The strangeness is accentuated by the fact that the symmetry (of each of the internal motors) is as perfect as necessary to conform strictly to the shape of the propellers on the full-size constellation, and who flies with this kind of offset blade? You've been served! My zealous or z'winged greetings to the choice
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