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Rating: 4 out of 5
A very wide choice, and the quality of the products is spot on. One regret: there are no 74-gun ships at the 172nd in any of the markers.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
I am not happy 10 days for a package usually it takes max 4 to 5 days. The deliveryman put the parcel in the letterbox, normally I get home delivery. I didn't sign anything, if I were dishonest I'd say I didn't get a parcel. What's more, the delivery people know that I'm still at home. What a great service! Danie
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Rating: 3 out of 5
Product in stock on the website but finally not, so I asked a supplier to wait a month to find out that the product wasn't available... so I placed a new order with a credit note (so new shipping costs??). As satisfied as I was with my first order, this time I have a slightly negative feeling. In my opinion, stock management and website maintenance need to be improved. It's always frustrating for a customer to see their payment processed immediately and their order arrive two months later.
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Rating: 2 out of 5
From the first stage, the pilot's dashboard is missing....celui du co-pilote ok. But then I can't move forward. Otherwise on your service nothing to say. Sincerely Julien Doire
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Rating: 3 out of 5
Order shipped quickly and arrived in good condition. Only drawback concerning the Badger1000 compressor: coming directly from the USA, the electrical plug is also American ... purchase of a compulsory adaptor is nowhere mentioned when purchasing the product. This comment is intended to be constructive in the interests of the seller and the customer. Otherwise, the site is excellent and the shipping of orders has always gone smoothly as far as I'm concerned.
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Rating: 3 out of 5
For some time now there have been major problems on the site: the page keeps""unhooking"" (upwards or downwards) which makes it very difficult to select products by ticking the boxes with the mouse Should USERS and BUYERS notice this?
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Rating: 4 out of 5
the site is well done. Good navigation. You won't get lost!
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Rating: 3 out of 5
Order arrived on time but not complete
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Rating: 4 out of 5
PRODUCT IN STOCK AND DELIVERY TIME ANNOUNCED BETWEEN 4 AND 6 DAYS WITH FOLLOW-UP COLISSIMO VERY BADLY INFORMED OF THE DELAY OF DELIVERY IN FACT 10 DAYS OF DELIVERY TIME SUPPOSEDLY BECAUSE OF YOUR SUPPLIER IT WOULD BE NECESSARY THAT YOUR SITE REALLY PUTS THE EXACT NUMBER OF PRODUCTS IN STOCK FOR WHAT IS THE PRODUCT NOTHING TO BE CRITICIZED
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Rating: 3 out of 5
No stock level on your items on your site. Too bad all the other sites mark the stock level under each item. You sell and you take the amount without knowing if you have the article requested by the customer and if your partner doesn't have it either! what do you do? (credit note or refund) the customer is bound to be very disappointed. When we want to unsubscribe from your mailings on promotions or other it's all in Englishbravo!!!! Sincerely, I don't think I'd recommend your site to a friend. Acceptable experience but I wouldn't do it again.
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Rating: 4 out of 5
the order took about 14 days the only bad thing is that it did not have tracking number but it arrived well and I like it and I will order something else another day.
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Rating: 3 out of 5
Command and material set up in command excellent and very wide choice. Unfortunately, I haven't received the package yet so I can't finish the evaluation but I hope it is an inconvenience that can be resolved soon.
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Rating: 4 out of 5
Recommended!!! I got 2 models well packaged and acceptable shipping speed
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Rating: 4 out of 5
Order received in good time careful packaging
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Rating: 4 out of 5
plenty of choice in all models
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Rating: 4 out of 5
My grandson was looking for these toys and is very happy with them.
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Rating: 4 out of 5
With slow mail, it takes a while for the parcel to arrive. But the pleasure of unpacking is well worth the wait.
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Rating: 3 out of 5
Ordered on 0509 delivered on 1909 for products in stock it's a bit long. Neat packaging
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Rating: 4 out of 5
I have received my order, I ordered a week ago and my order was quickly processed . bravo I will recommend this supplier to my friends maquett
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Rating: 2 out of 5
1909 still not received! and the order is dated 0709201
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Rating: 2 out of 5
BADemail codes refuse store access difficult delivery too long too bad because phone contact serious very disappointed by store contact! deserves a good business gesture!.a customer
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Rating: 4 out of 5
As a first purchase I was pleased. Some items were not available right away and I was notified.
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Rating: 3 out of 5
good offer (free shipping) reasonable prices (not always the case!) but too long delay between payment and delivery (12 days)
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Rating: 3 out of 5
leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.
Response from 1001hobbies
Hello Bernard, We apologize for the inconvenience. We have created a voucher for the amount of the thinner bottle which arrived opened. Best regards, The 1001modelkits team
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Rating: 3 out of 5
leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.
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Response from 1001hobbies
Hello Bernard, We apologize for the inconvenience. We have created a voucher for the amount of the thinner bottle which arrived opened. Best regards, The 1001modelkits team
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Rating: 4 out of 5
on-time delivery
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Rating: 2 out of 5
A plate is missing from the Eduart kit sent by 1001 maquettes. No response from them despite 2 messages sent. No response to cli requests
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Rating: 3 out of 5
They did not send me the tracking number nor did they reply to the message I sent them through their website. Otherwise order received in the time indicated correctly packaged and without any damage.
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Rating: 4 out of 5
good product impeccable shipping a little long delay but nothing too serious about ten days but I recommend without problem because it is an excellent si
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Rating: 3 out of 5
It took a little while. I get my packages sent from the USA faster! The excuse that suppliers have trouble supplying is pathetic. When you sell online you need stock! Otherwise I received what I had ordered and in good condition (which is not always the case with some poorly designed sites). What's more, the prices are right, so overall it's a good deal.
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Rating: 4 out of 5
I had been looking for a long time for a comprehensive and cheap online model store I think I hit the jackpot
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Rating: 3 out of 5
tres bonne replique mais la poste nul a c---r j'étais absent le faccteur a donnè mon colis a un voisin ce qui et était marqué sur le papier et....... c'était le numero 15 et moi le 13 je l'a recuperè 1 semaine apres j'ai eu du bol de recuperer sinon perdu de
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Rating: 4 out of 5
very long delivery time, but otherwise perfect.
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Rating: 4 out of 5
Wide selection . Various brands
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Rating: 2 out of 5
Need do have stock ready to send out from USA Probably can get it faster from a US or UK dealer. Order took 3 weeks to arrive. Got similar from New York in three days.
Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service, especially in the US to avoid such delays. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Rating: 2 out of 5
Need do have stock ready to send out from USA Probably can get it faster from a US or UK dealer. Order took 3 weeks to arrive. Got similar from New York in three days.
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Response from 1001hobbies
Dear customer, Thank you for your comment, we will take it into account in order to improve our service, especially in the US to avoid such delays. We apologize for the inconvenience. Best regards, The 1001modelkits team
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Rating: 2 out of 5
The order tracking and e-mail communication is perfect and very clear. I received my order but it's not what I ordered! So I sent a message to find out how to restore the situation 2 days ago and I'm waiting for a reply.
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Rating: 4 out of 5
orders were delivered on time and in perfect condition.
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Rating: 3 out of 5
a little long to receive my parcel but nothing else to say
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Rating: 2 out of 5
8€ for shipping to wait 1 week before receiving my model is really unacceptable. Product that was marked available on the site but 5 days later I was told that the product was missing. I think that with all this I should have had a refund of at least 40%. On those if there is no refund I would no longer recommend you and you would have a bad advertisement. Au rev
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