Customer reviews of 1001hobbies

On the whole, everything went well. One delicate etched part was slightly bent. It could have been packed a little more carefully and sturdily. But it's not a problem. I would be happy to order from you again.

hello order processed quickly and without problem kind regards Alain LI

Very nice site, lacks a bit of choice on self-assembly fire engines. I recommend

8 days to prepare the order is a long, long time. Order placed on January 12 and shipped on January 20. We are on the 28th and still no receipt or notice of default.

Payment was accepted 1701 for 4 colors I can understand that it is not a major expense but it is not acceptable the site is well structured easy and there is a lot of choice . I remain waiting for someone to answer me ..... Luke

It should be said that the instructions will be in German and English, as they are very brief.

Accurate on time good prices.

Correct transaction at plus tar

Sloooooow! I've ordered from 1001 Model Kits in the past and everything about the experience was outstanding. This time however, has been so so. I placed my order at the same time as I placed an order from another online hobby shop. I received an auto-email telling me that my order had been processed and I would receive my order in 6 - 8 days. 10 days later I received another auto-email stating that my order had shipped and I would receive it soon. That was 11 days ago. It has been 3 weeks since ordering and still no sign of my product. I received my order from the other hobby shop 2 weeks ago.

The requested material arrived in excellent condition in proper packaging. A few days longer than necessary for delivery but this I think is the fault of the national postal service. In any case 101 models is highly recommended!

Sloooooow! I've ordered from 1001 Model Kits in the past and everything about the experience was outstanding. This time however, has been so so. I placed my order at the same time as I placed an order from another online hobby shop. I received an auto-email telling me that my order had been processed and I would receive my order in 6 - 8 days. 10 days later I received another auto-email stating that my order had shipped and I would receive it soon. That was 11 days ago. It has been 3 weeks since ordering and still no sign of my product. I received my order from the other hobby shop 2 weeks ago.

Level choice and quality at attractive prices. Shipping costs-although not very fast-are a bit high.

Recommended

And one more remark I had expected another model.I expected cruiser Peter ???????.but received the cruiser Kirowich let him for his collection but in the future I hope you get the right order.thanks again.

Products nothing to say. Delivery times not in accordance with what is indicated on the site. The products offered are not necessarily in stock contrary to what is indicated and no communication on the part of 1001 maquettes on this subject which makes your order stall without explanations of their initiative. It is supplied after contacting customer service. Customer service rather good, good reception, acceptable responsiveness. Despite these rather annoying problems (order placed one month before Christmas which almost didn't arrive, a large part of the order not in stock, no refund, so I was forced to buy again on the site in a hurry, the order arriving a long time later), I think I'll recommend the company again.

bonjour a tous super site mais veillez a vos carton mieux fermé solidement pour qu'il résiste a l'envoi par la poste mer

Great value for money motorcycle model purchased unobtainable in other sites good product even if I thought it was already assembled! only problem: delivery timing not due to the supplier though..too bad because it was supposed to be a Christmas present! I recommend using courier directly and not postal service that then turn over anyway the delivery to the courier and the time is longer even if the shipping costs are a little expensive.

Very satisfied with the delivery and the product

Not good. All loose in bubble wrap. Brush without protection. 7Euro shipping charged for 2.95Eure shipped. NEGATIVE

Clarity ease speed.... everything I'm looking for

Fabulous range - you really can find everything! Unfortunately, the prices are a little more expensive than in other online stores. However, this store also stocks products that are not available elsewhere. Shipping is extremely fast. Very good!

It is ""distressing"" to note that the tags (product available) do not correspond to reality and that the 7 days for the delivery either. I also agree with the previous comment about product prices: you can find cheaper products if you look hard enough... On the other hand, the communication service is excellent and the product is well packaged for transport. My humble, critical and constructive opinion

I find that the product offered is not very well finished and that the whole red vehicle down to the engine is average.

Lots of choice....a little expensive....but worth the money

5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil

5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil

The parcel was well protected and complete, but the delivery time was much longer than expected (3 weeks instead of 10 days). It was for Christmas all right, but I would have preferred to have the actual delivery time so that the big kid wouldn't be disappointed and impatient.

odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.

odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.

delivery a little long may be normal with the holidays my gift arrived only 3012 otherwise no particular comment

Order conforms to schedule

Delay not respected received after Christmas No comment

The site is remarkable, with numerous search criteria etc... As for the number of references, it's truly exceptional! Thousands of items! On the other hand, delivery times are sometimes a bit long. Too bad....But it's still great!

good service the time of christmas was wrong for a fast delivery in time and heu

This is the first time I ordered a model from 1001 maquettes. The parcel arrived for Christmas, a Tiger 1 as a 16th Christmas present for our son. But when the boxes were opened, a package of wheels was open and half a wheel was missing. We then sent an email to customer service, which remains unanswered to this day. I was hoping to find a mail-order site I could trust. Unfortunately, I don't think I'll be buying again under these conditions, at the risk of throwing our money away and disappointing others. I would have preferred to give a positive review, but unfortunately I was unable to do so.

The products and their description are correct. Correct packaging. Very satisfied with the purchase although they take too long to ship (5 days). Then MRW transports it fast but the time has already passed. Not suitable for gifts urgently

Lots of choice and very good selection, but big problem with shipping. The advertised delivery time is 5 to 7 days, but the parcel only left 8 days after the order was placed.

Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.

Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.

fast and competent