Customer reviews of 1001hobbies

No problems, fine transaction Recieved model as promised

No problems, fine transaction Recieved model as promised

good communication but very slow sending my order out Ordering was fine with no issues. Being in New Zealand I expect it to take a week or two for items to arrive but Payment was accepted on the 8th and I got an email on the 21st to say my item had only just been shipped. It was only one set of decals, what was the hold up? Apart from the delay in postage though I would use them again.

bonjour delais respect colis pas endommommagemais pas de notice dans la boite en français.je ferais avec.cordialemen

good communication but very slow sending my order out Ordering was fine with no issues. Being in New Zealand I expect it to take a week or two for items to arrive but Payment was accepted on the 8th and I got an email on the 21st to say my item had only just been shipped. It was only one set of decals, what was the hold up? Apart from the delay in postage though I would use them again.

This is not my first order. Processing on time, as promised. Nice packaging that protects the models and paintings. One suggestion. I think we need to find a solution to lower shipping costs. Especially for small volumes, they are above average. This becomes very penalizing for forgetful orders or compli

We received the equipment within a very reasonable time and in excellent condition.

Further orders could follow

Hello A decal sheet available according to your website ordered on 3110 delivered on 1611 the delay does not correspond to an available item.

A delivery deadline of 5-9 days was not met and it is also strange that the receipt of the order is recorded twice in the log - once at the time the order was placed. Then the receipt of the (advance) payment was noted and after some time (3-4 days) had passed my inquiry regarding the status of my order was answered by saying that it could only be packed and shipped once my payment had been received. However, this had already been received beforehand, but AFTER the payment had already been made and confirmed in the progress log, the order had been received a second time. As if this was just the beginning of the order. This is naturally confusing for the customer. In fact, I received the goods much later than promised in the online store. The goods were intact but carelessly packaged. The cardboard box on one side of the kit boxes was stuffed with crumpled packing paper - only very loosely. But the rattling of the injection molded frames that could be clearly heard from the outside gave rise to fears that the kits, which were only very sparsely cushioned on the top, bottom and right side, might have suffered. But in the end this was not the case. I was very pleased that I received kits that many of the dealers I asked had already described as 'out of stock' 'no longer being produced' 'no longer available' 'no longer being produced' etc etc.. In the end, however, this gave me great pleasure and is also the decisive factor - namely that the advertised products are available even if they are out of stock elsewhere - and therefore the aforementioned defects should not be considered serious.

Good service, but above all the no longer produced Aromaster colors are still available here, so I was able to secure my next 2 projects (authentic colors for a Finnish and French fighter from the 2nd World War)!

The order I placed on 3110 has not yet been delivered !!!! How can I continue my collaboration with 1001 maquettes?

My opinion does not leave on the entire transaction because to date I still have not received my package ... no tracking possible ... not terrible

The desired articles corresponded to my expectations and the delivery time could be improved considerably.

I ordered quite easily for a first time! with this method I avoided driving more than 120 kms to find what I was looking for and I'm still not sure I would have had this choice impeccable delivery to the glue mainte

the site is good the delivery time regular and the material received was well packaged.I recommend it

I placed an order 1 and a half months ago. After 3 weeks all the products were available and the parcel was about to leave but nothing...I had to contact the site several times to find out what the status was...it's coming in the next few days...I had to follow up every week then every 2 days. In the end I got my order but no explanation 1 and a half months later and no apologies.

The order that has sent this mail I estimate that they have been late in supplying it (order on 2110 received on 611 by mail) The shipping costs despite the high coupon. Possibly they would have to value the amount of the order and the customer's account.

It took a long time to arrive, but it arrived safely The excellent article

Hello, after a first order that failed at 50% due to the site not always up to date stock side .... I renewed my trust a second time and .... there 100% satisfied in time and delivery. Result .... Next order: OK. Thanks 1

Delivery times far too long?

A Rocky start but they delivered the product! One thing I am not used to is a vendor who charges a CC before they ship! This is not the norm here in the US! I ordered a brand new armor kit which they indicated they had in stock but they really did not! It took them 3 weeks, but they did ship the kit and it was received in good condition. Will I order from them again? Yes, but I will inquire about availability first, rather than rely on what is posted on the site. They have a tremendous selection of kits and I believe there heart is in the right place but they do need to pay more attention to updating stock level information on the site.

A Rocky start but they delivered the product! One thing I am not used to is a vendor who charges a CC before they ship! This is not the norm here in the US! I ordered a brand new armor kit which they indicated they had in stock but they really did not! It took them 3 weeks, but they did ship the kit and it was received in good condition. Will I order from them again? Yes, but I will inquire about availability first, rather than rely on what is posted on the site. They have a tremendous selection of kits and I believe there heart is in the right place but they do need to pay more attention to updating stock level information on the site.

nothing to say ........ciao

I am very satisfied with this site and the telephone service is perfect, attentive and accommodating in the event of a problem.

Hello, I have sent 2 mails for return of the goods and credit note for the paid goods, no telephone customer service for questions

You don't have to be in a hurry or ask anything about the delivery time of the product, otherwise you'll be reimbursed (living in Paris, my address is still quite accessible) ... For the price you pay, I think shipping should be better organized.... But the quality of the item was excellent and the packaging was perfect.

From order to receipt it took 15 days: TOO LONG TO WAIT

Impeccable service, parcel delivered on time, nothing to complain about. On the other hand, as a general rule, I find the base price of the models very reasonable.

So far, so good Finally found what I've been looking for - just received the kit, looks good so far.

So far, so good Finally found what I've been looking for - just received the kit, looks good so far.

Accurate and the packages are intact .

Good site where to buy all kinds of collectible models however there are many things to improve among many the authentication of the 'account. I do not know if it is my problem but it does not accept my password when I login it always tells me authentication failed. However it is a site to recommend for those who do not demand so much

GREAT SERVICE MAYBE SHIPPING PRICES A LITTLE HIGH

1001 maquettes' plus points: a wide selection of products, regularly replenished. Minus points: delivery takes a while, even with Colissimo, and free shipping should be systematic rather than a promotional code. Product prices sometimes too high for the con

Fast shipping but very slow until ready to ship. Very high shipping costs.

Received the items on time, but an error on the online catalog and I received a model at 135 instead of the 172 I wanted and ordered. In another box in the order, the packaging advertised 48 pieces, but in reality I only counted 46, and it was clear that two figurines were missing from the cluster.

Only one regret: That all the paints are not supplied!!!!

un cite sens probleme pour les commandes.

I got a head start on Christmas and my father wanted a new model. Well it's done, the service is impeccable and the speed of processing the order quite acceptable. It took two weeks from the time the order was placed to receipt, which for me is normal. I would also like to underline the excellent follow-up by the site coordinators. Now I just have to wait and see the smile on my dad's face. Thanks again to the whole team