Customer reviews of 1001hobbies

I have been waiting for 2 weeks for the subsequent delivery of my complaint: Soviet T-55AD 1:35 Unimodel Panzer- Modellbau 232 UNIM 232 unit price 2499 Euro invoice number: DE015618 from 10.03.2013

I am very disappointed because the delivery time announced has not been respected.after ordering 24 to 48 hours announced package received 1 week and a half later when at the time of ordering the products was

Good handling of the order, only downside disappointed with the coliéco formula (no tracking, no insurance, no delivery times).

1001 maquettes makes a mistake in my order and I report it. They ask me to send back the defective item at my expense and offer me free shipping on my next order?! Too nice guys! You're bordering on complete amateurism! I'm done with them

once I received the model, it didn't look at all like the one on the site, with its torn packaging... in short, bo!

Very good turnaround time between order processing and shipping. I recommend this si

Hello Sir and Madam, I'm writing to inform you that my order has arrived a second time in poor condition. The order concerned flat paint for copper and white decals. When I placed my first order for copper decal paint, it arrived crumpled, so I sent you a message to let you know so that my next order wouldn't arrive in the same condition. Unfortunately, it arrived crumpled again.

small problem with the reception of my colie it misses an element problem solved the following day!!! very serious house the products correspond to my waitings a consei

Order received 1 MONTH after payment. Computer problem when placing the order but parcel sent anyway as an economy parcel. 1001 maquettes could have made up for this by sending a parcel.

The search system is efficient for my taste, although I do have one regret: not being able to create a wish list that can be saved between visits. Me

I didn't understand why the Chronopost delivery took so long....more than a week from order to receipt.

fast and efficient

They offer a lot of good things that you can't easily buy elsewhere. There is something for everyone, but unfortunately the store is based in France, which is noticeable in the delivery time and payment.

10-day wait is too long

I ordered 15 days ago 14 boxes of figurines for my children 137 euros well received except that one is missing I called and the person I had told me 5 days ago now that I will receive an email I at

Very good choice of models... Reasonably priced... On the other hand, delivery is a little slow (allow 4 working days to make your package). Packaging needs improvement (I received a notification from the post office indicating a packaging defect which delayed delivery by 1 day! Fortunately there was nothing missing

Plenty of choice But on a reference Tamyia polishing paste received another brand . But I'll recommend it with confidence.

I have been disapointed so far because I received the wrong order and have had no response from customer service to date... The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.

I have been disapointed so far because I received the wrong order and have had no response from customer service to date.. The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.

1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,

1001 had what I needed at a reasonable price! I needed some Aber treadplate and 1001 Models had it in stock. The real irony is the North American importer for Aber lives a mile away but was out of stock at the moment. The delivery speed was resonable with no undue Customs hiccups coming across the Canadian border (and minimal snow delay as well). Satisfied first tim customer, I've bookmarded the site for future supplies. Cheers,

Correct delivery times and impeccable online tracking - nothing to complain about, don't lose the rhythm.

Good seller.but delivery was a bit long...Otherwise RA

recommend me if you are in a hurry to receive them cordially

DO YOU HAVE TO BE OUT OF THE ORDINARY TO HAVE A VALID OPINION? DO YOU HAVE TO SOUND LIKE A MARTIAN TO BE HEARD? DO EVERYDAY WORDS HAVE NO VALUE BECAUSE THEY ARE UTTERED WITH SIMPLICITY? ARE WE ON THE VERGE OF A DICTATORSHIP OF BLING BLING OR OVER-THINKING? SERIOUSLY, SO FAR I HAVEN'T HAD ANY PROBLEMS IN 3 OR 4 MONTHS. BUT WHAT RELIABLE TOOL COULD DIAGNOSE A HIATUS IN A LOGISTICS CHAIN IN TERMS OF POSSIBLE FUTURE RISKS?

Model enthusiast without being a""pro"" I consume 2 to 3 models per month I bought them mainly in various local shops on the advice of a friend I tried your site the choice there is interesting..................................but long postponed delays.................and out of stock................. have cooled!!!!!!! As I said in a recent letter....................2 ORDERS 2 PROBLEMS this does not augur well !!!!!!!!!!!!!!!! I'm disappointed and it's do

Product Sent to the Wrong Address! I ordered 4 airplanes from Canada to be sent to my son in a different province. The order was placed on Jan. 13,2013 and it arrived on Jan. 29,2013-over 2 weeks for delivery is unacceptable. More importantly, the planes arrived at my home and now I have to pay shipping to send them to him. Very disappointing!

Product Sent to the Wrong Address! I ordered 4 airplanes from Canada to be sent to my son in a different province. The order was placed on Jan. 13,2013 and it arrived on Jan. 29,2013-over 2 weeks for delivery is unacceptable. More importantly, the planes arrived at my home and now I have to pay shipping to send them to him. Very disappointing!

A very good site for all types of model making, especially historical figurines. Delivery is

A dependable dealer. This is the second order i have placed with this vendor and would do business with them again.

A dependable dealer. This is the second order i have placed with this vendor and would do business with them again.

apart from the comment concerning the age precision, I found the service very good in terms of communication by e-mail for rectification or addition of information in the course of sending if there is a reception problem.

Hello, I've ordered a Corsaire model from trumpeter at 132. You had it in stock. This one was ordered I believe on December 22 and after two letters of complaint on my part I only received it on January 10. I'm not complaining about the quality of your products, but your shipping service leaves a lot to be desired.

the site is well designed, although the search engines are sometimes complicated. delivery times can take a few days, but I've never had any unpleasant surprises. The prices are interesting for some products, well above the market price for others. To be recommended, but it's necessary to

The payment was made to France as far as I can remember. That confused me a bit. However, the goods arrived relatively quickly as I didn't pay by credit card or direct debit.

this site is not bad except for the delivery times, which need to be improved, but okay.

very competitive prices with a large choice of products

No order confirmation, delivery was a long time coming, an inquiry on my part was not answered and last but not least a high customs fee because the items were not declared correctly. This was definitely my last order from this store.

beautiful site. large selection of all kinds easier to order than to receive exaggeratedly long delay after ordering despite the Colissimo fast rate +3 euros all without any communication

Slightly long order processing times. The fact that there is no stock and that orders are sent directly to the various suppliers has a lot to do with this. Otherwise, there's nothing to say, the products received are as ordered.