Customer reviews of 1001hobbies

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4,2 /5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2012
you can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/06/2012
the price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 17/06/2012
I was not used to such a long wait for an order until now. When the delivery arrived I had my doubts that everything had arrived in perfect condition. Unfortunately, my fears were confirmed because the vacuum-pulled airplane disk from Spuadron was totally crushed in the bubble wrap. Such delicate items should be packed in strong packaging!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2012
Fast delivery and lots of choice. However, some well-known models, such as the Toyota Yari, are missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2012
malgrès un petit problème de retard de livraison mais sans gravité et vite corrigé par une équipe très réactive. se serait bien si les prix de certain modele était moins chère on pourrai en acheter plus. je suis collectionneur de véhicule de la marque renault au 143 (+-350 unité) et 118 (7unité car je commence
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2012
The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2012
The deadlines were met and my order arrived in a bubble envelope. The decals I ordered are of great quality and were just what I expected, even a little bonus that I was able to use for another order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2012
very good site fast and efficient neat parcel
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/06/2012
error on the delivery of one of the 2 purchases I call tomorrow to the consumer service for a possible exchange. I hope they will accept to take back the product as my son already owns it and was very disappointed not to receive the one he was expecting. What's more, the delivery has been
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/05/2012
I mean preparation! delivery in 48 hours! for the rest, nothing to say!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/05/2012
Satisfied, but one model in duplicate and the other in triplicate. What should I do?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2012
Delivery time too longproduct corresponds to order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2012
It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2012
I easily found what I was looking for. I received my order promptly in self-watering packaging.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/05/2012
+ €13 postage for a decal sheet that costs €10. A delivery time of two weeks... In other countries, the delivery time is one week for less than 10 euro postage.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 23/05/2012
I ordered a birthday present and my request not to include an invoice with the package was answered and complied with. The model arrived safely after 10 days from France. I would have liked a slightly faster delivery. It is somewhat irritating that the store has both a German and a French site and the status mails are primarily in the correct language but occasionally in French. It was particularly irritating when you ended up in the French store after paying by credit card. But all in all, the order went very well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2012
I have had no problems to date. The waiting time is satisfactory despite the 11,000 km between mainland France and La Reu.
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Verifizierter Käufer
Rating: 3 out of 5
following a purchase from 21/05/2012
On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2012
should do a lot more promos and discounts given the Asian market
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 20/05/2012
I ordered a model on 17.04.12 and it was delivered a month later. I suspect it was imported from China. It would be good to inform the customer in the meantime after a certain time. Otherwise everything O.K.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/05/2012
Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2012
Delivery too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2012
good evaluationbut from time to time the parcels a little slow in preparation but satsfait
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2012
Wide range of models, attractive prices, very good communication with the site, only downside: the fact that it uses an outside supplier makes delivery uncertain. Otherwise very good site. I recommend it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2012
Very practical site, great choice for connoisseurs... reasonable price but just one or even two downsides: delivery takes a week, no possibility of express""" delivery. Finally, a surprise: a well-packaged parcel, but no invoice or credit card receipt. We'll have to wait for the next bank statement to find out if the payment is conform.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/05/2012
The delivery was fast . The agreement and clarification to the unfortunately occurred error in the form of a missing part has taken a little long but in the end I thank for the goodwill in the solution found. I can therefore recommend 1001modellbau .
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/05/2012
order placed tomorrow credit card debited delivered a week after having paid the fees for colisimo not serious compared to the co
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/05/2012
1001 maquettes is already more expensive than the others, but on top of that, they tell me that my parcel left on Tuesday 2404, i.e. more than a week ago. Today is May 2 and I still haven't received anything.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/05/2012
a part ça comme cela fait 19 jours que j'ai payé ma commande et que je n'ai toujours rien reçu je ne peu di
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2012
I was a bit worried about the delivery time, but when I asked about the status of my order I quickly got a precise answer. Delivery costs are a little expensive, but what could be better than finding the model you're looking for that isn't available in your nearest store? The parcel was really well protected, it's a b
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2012
Model as described. Delivery time a little long for an item that is not available;
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/05/2012
package not yet received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2012
Bonne receptionarrivage dans les delaisc est ma 2 eme commande rien a dire
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2012
order complies with my request and well received (well packaged) (delivery a little long - for me) hence the 4 out of 5. I would make other purchases on this site for sure !!! serious site to recommend without reservations !!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2012
Apart from having to ask about the processing of two orders, the delivery was perfect and the packaging meticulous, I'd recommend products from 1001 Maquettes, to whom I give 4 stars for satisfaction, and whom I'd recommend to plastic gluers. To improve the choice on this excellent site I submit the idea that the question marks on the photos of products be replaced by photos of items ... not easy to choose when you do not have an obvious visual product to comm
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2012
I would recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2012
Site correctly made very large choice (model aircraft) no problem packaging material arrives in good condition but almost two weeks to receive an order is too .... to improve. Cordia
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/04/2012
I took the ""express"" option (delivery within 45 days). After a week, I had to email the site again. The parcel took a total of 10 days to arrive. A bank holiday a few days after my order must have disrupted the site's distribution system. Otherwise everything was fine.
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Verified Buyer
Rating: 2 out of 5
following a purchase from 24/04/2012
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making a order with them the email address I used was compromised and I needed to change passwords. Thankfully it was a email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
Response from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 24/04/2012
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making an order with them the email address I used was compromised and I needed to change passwords. Thankfully it was an email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
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Response from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care