English 
L
Rating: 4 out of 5
Lots of choice , varied and consistent . Simple site, easy to navigate and purchase, no delivery problems, happy little nephew!
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
a little long between order and delivery but as described
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F
Rating: 4 out of 5
In the order a celica I wait for it otherwise always good ,imper content of thousand and one hobbies am only to me 42 ème models I believe ,bien à vous
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C
Rating: 4 out of 5
perfect
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J
Rating: 3 out of 5
It has arrived much later than announced. The rest is fine.
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M
Rating: 4 out of 5
Easy navigation
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B
Rating: 4 out of 5
Goes like this.
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M
Rating: 4 out of 5
all as expected. thanks
A
Rating: 4 out of 5
Pretty good felt like took abit for things to ship after I found out my one item wasn't avable. and the rest was getting ready to ship.
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C
Rating: 4 out of 5
This order went smoothly and was delivered as ordered in the required quantity at short notice.
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A
Rating: 2 out of 5
The order took much longer than specified before and during purchase. There was no explanation until I protested in writing.
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Response from 1001hobbies
Dear customer, We appreciate your feedback and sincerely regret any inconvenience caused by the delay in your order. We understand your frustration Please note that some of our products are made to order specifically for you through our suppliers. This may result in longer lead times compared to in-stock products. While we strive to provide accurate estimates of delivery times, sometimes unforeseen events can arise that extend these lead times. We will take steps to improve our communication in the future and thank you for sharing your experience with us. We appreciate your patience and understanding as we work to resolve these issues. If you have any further questions or concerns, please do not hesitate to contact us directly. We are here to help you. Yours sincerely,
L
Rating: 4 out of 5
Very large selection and very clear website. Unfortunately, well priced compared to other sites. Still long delivery time.
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J
Rating: 3 out of 5
Improve delivery dates.
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E
Rating: 4 out of 5
fast shipped item
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M
Rating: 4 out of 5
Fast delivery
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G
Rating: 3 out of 5
Correct products and competent prices, but excessive shipping costs and excessively long delivery times, as well as non-compliance due to over-delivery.
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T
Rating: 3 out of 5
Quality of the statue was good. Mine turned up arm had snapped off I emailed said about it got email back Getting hold of there supplier 2 weeks later still no reply. Was thinking of buying alot of the website no questioning if that's a good idea
S
Rating: 2 out of 5
2 months to receive the order, item errors, shipping type errors... Telephone service was good, however
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Response from 1001hobbies
We would like to apologize for any delivery delays or errors. We have recently had to deal with restocking delays at some of our suppliers, which has led to delays in processing some orders. In order to serve you better despite these difficulties, we have taken the decision to split your order so that we can send you the available items as soon as possible. We are pleased to hear that you have found our telephone service satisfactory, but we are aware that this does not make up for the inconvenience you have experienced. Your feedback is extremely valuable to us and we will actively work to improve our processes to avoid such problems in the future. We thank you for your patience and understanding during this difficult period. We are determined to rectify this situation and regain your trust. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help! See you soon
L
Rating: 4 out of 5
Received very quickly. Thank you
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H
Rating: 4 out of 5
Fine
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C
Rating: 4 out of 5
Perfect
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R
Rating: 4 out of 5
Excellent product excellent site even if it is sometimes difficult to know what is available or not
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A
Rating: 3 out of 5
Shipping times are very long. The items ordered were announced to be shipped within 1 week, they arrived after 20 days... I had to contact customer service to make sure they hadn't forgotten my order after 15 days without any news from them.
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A
Rating: 4 out of 5
I found the site easy to use and the products I ordered were as described. They offer a wide selection of models. Delivery was trouble fee and took a reasonable amount of time. The prices seemed a little high.
Response from 1001hobbies
Thank you Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
M
Rating: 4 out of 5
Perfect delivery, just as I expected.
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C
Rating: 2 out of 5
Hello, Again, there were 2 stars whose ring was broken. ...
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S
Rating: 3 out of 5
Delay between order and delivery too long. Especially for a single item, even though it is advertised as available.
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E
Rating: 4 out of 5
Very long lead times, ordered in January for a February birthday, received in March.
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R
Rating: 4 out of 5
Delivery time a little long in my case. But a quality product that corresponds to the description.
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H
Rating: 4 out of 5
Perfect. Information on delivery time not very precise but everything arrives.
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C
Rating: 4 out of 5
Very good, nothing to say... but it's my first order. However, it seems to me that finding items can sometimes be a bit random.
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A
Rating: 3 out of 5
the product ordered arrived intact, unfortunately, the collector's box was broken, and the shipment arrived very late
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R
Rating: 4 out of 5
Very good
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X
Rating: 4 out of 5
Nice site, good delivery and on time
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M
Rating: 2 out of 5
The Hama Beads product is the usual one I get from other sites, but the delivery was too long, compared to others who deliver in two days. Waited three weeks and had to pick up at store they indicated. Company based in France.
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L
Rating: 3 out of 5
Too much time between order and shipping and then it does not arrive at home but at the pickup point .
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R
Rating: 4 out of 5
Delivery according to the specifications, the color set I ordered did not quite meet my expectations (combination of colors)
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M
Rating: 4 out of 5
I had some problems with a delivery but it was resolved with a refund...you are serious about your work. Bravo
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H
Rating: 4 out of 5
fast delivery
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G
Rating: 4 out of 5
disappointed with the delay, a little long, otherwise nothing to complain about on the rest of the service
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