English 
P
Rating: 3 out of 5
I didn't realise my order was coming from France, now I know why it took 2 weeks to arrive
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
Shipping was quick and trouble-free. But, and this is a real problem, it's a model to be assembled and all the instructions are in a foreign language (German - English) whereas the whole site is in French and I didn't see that there was a warning on this point. I complained and the site offered to return the equipment. That's a good thing. But I have to pay for the return whereas I consider that the responsibility is on their side. We'll see if they actually cancel the sale... So it's been a calamitous experience.
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F
Rating: 4 out of 5
SATISFIED WITH THE ORDER AND THE SITE MAKES IT POSSIBLE TO FIND MODELS THAT ARE DIFFICULT TO FIND IN STORES
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M
Rating: 4 out of 5
All is well outside of the somewhat too long transportation.
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B
Rating: 4 out of 5
Quality gunpla. And received as soon as the product was back in stock.
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J
Rating: 2 out of 5
shipping is too expensive.
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C
Rating: 3 out of 5
Hello, I received the parcel, but there is no reference or name on the paint pots. When two colors look the same, how do you choose? Also, is this water-based paint? I'm a novice, I wanted to put all the assets on my side to make a beautiful model, but I see that it does not start very well. Sincerely
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L
Rating: 4 out of 5
The order went smoothly and the goods arrived safely within the originally stated delivery period. I was a little worried about the long delivery period without any feedback or status updates, but this was unfounded. I will be happy to order again!
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G
Rating: 3 out of 5
Delivery time not respected. Almost three weeks to receive the items. But I was charged immediately!
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J
Rating: 2 out of 5
Very disappointed order 2 puzzles received only 1 and instead of having a refund directly to my account it makes me a credit while for the puzzle I walk to the heart so the credit voucherbm will not serve
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C
Rating: 3 out of 5
Hello, Parcel received with two products instead of three as indicated on my order. No explanatory note.
What I find most annoying is to get a robot on the phone. No more real contact?
Too bad. A real shame.
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What I find most annoying is to get a robot on the phone. No more real contact?
Too bad. A real shame.
R
Rating: 4 out of 5
Relatively long processing time.
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R
Rating: 2 out of 5
Bad communication on how long you have to wait for your items.
One of my items came in damaged.
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One of my items came in damaged.
B
Rating: 4 out of 5
The goods were packed too lightly. A smaller box would not have been a mistake!
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J
Rating: 4 out of 5
I ordered some Tamiya paint pots that I received and some of them were covered with a label that didn't mention the paint reference. Not easy to identify the contents. Strange and a bit confusing.... Otherwise fast processing and careful delivery.
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D
Rating: 3 out of 5
All good in itself, but the shipping is very expensive (especially to the home) and the shipping time is also not without.
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M
Rating: 4 out of 5
Neatly kept informed while waiting for 1 item from my order!
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F
Rating: 4 out of 5
Delivery a little long
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F
Rating: 4 out of 5
Only four out of five stars because the prices are comparatively much higher than elsewhere. Everything else is fine. I have now received two of three delayed orders. The longer delivery times for the majority of items that are apparently not in stock are already pointed out when ordering. So nothing is promised that cannot be kept. The order and delivery history can be viewed on the website and the contact regarding two questions was friendly and direct. So if you have patience and don't necessarily look at every euro, this is a good place to order.
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D
Rating: 3 out of 5
very long delivery times
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J
Rating: 3 out of 5
No reference on the jars
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G
Rating: 4 out of 5
Same remarks as for the EAGLECAL board bought the same day on 27/01, purchase received on 21/02. Product not in stock, indicate this on the site to warn the buyer of delivery times. Landing gear from the kit used. Product stored in 'spoil box' for future use.
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G
Rating: 4 out of 5
EAGLECAL quality. One remark, it would be nice to indicate that the product is sold on order and is not in stock. Purchased and paid for on 27/01 and received on 21/02. This is to warn the buyer of the potential delay in receipt.
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A
Rating: 3 out of 5
Order received in good order.
It did take a very long time.
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It did take a very long time.
E
Rating: 4 out of 5
I ordered several items with different delivery dates depending on product availability. I had to call 1001 hobbits again because the items "in stock" had not been delivered on time. However, in spite of this inconvenience, the items were expected and delivered (2 shipments) on time.
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J
Rating: 3 out of 5
Well, they solved a problem but they questioned my word. They gave me a 5 euro voucher to buy that I could not use.
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O
Rating: 4 out of 5
Clear site, correct price and good delivery
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T
Rating: 3 out of 5
The box of "native natal" arrived completely crushed.
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B
Rating: 3 out of 5
Not easy to visit the site. And payment problems
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T
Rating: 3 out of 5
Delivery took a long time Gift wrapping €2.50 for a piece of paper had expected something more luxurious Product also not as expected bit of cheap finish for that money Was difficult to find this model therefore end up here I do not think another time
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H
Rating: 4 out of 5
Good
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D
Rating: 4 out of 5
I ordered an Rc body and had to wait a very long time for it to be sent out. The body itself fits very well. I have nothing to complain about.
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J
Rating: 2 out of 5
Good evening, I have asked twice to contact me following a problem with my parcel but nothing!
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M
Rating: 4 out of 5
Perfection doesn't exist, so I can't put 5 but....
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M
Rating: 4 out of 5
Good site, but a little expensive overall.
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J
Rating: 3 out of 5
I don't think the site is to blame for my disappointment with the quality of the ^product purchased...
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D
Rating: 4 out of 5
everything is perfect as usual, except for the excessive cost of delivery (30,00)
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P
Rating: 3 out of 5
Didn't receive the pack pictured: wood glue instead of plastic glue, paints unsuitable for the model.
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M
Rating: 3 out of 5
It does take a lot of steps to get to the right page. Also if you want to see your own order. Although half of the items were already in stock there was a wait until everything was there. Items were shipped well and neatly. But customer service is Indian English speaking. !!!
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M
Rating: 3 out of 5
It could be improved as graphics and how it's structured
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