English 
K
Rating: 3 out of 5
Long delivery time. Model is okay, box is torn. Handling of the complaint bureaucratic.
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 687 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
Regular
Translated reviews
B
Rating: 3 out of 5
lack of explanation in French on the construction of the model - also disappointed with the size of the model. Nothing to say about 1001Hobbies - delivery as ordered.
Translated reviews
B
Rating: 4 out of 5
Easy ordering on the site. Delivery time respected with tracking.
Translated reviews
Y
Rating: 4 out of 5
I am satisfied with the 1001 hobbies service but the product I received was not in perfect condition. A moulding defect in a key part linked to the manufacturer.
Translated reviews
D
Rating: 4 out of 5
Order received quickly...in good condition, in a relay point close to my home.
Lots of choice for enthusiasts.
Translated reviews
Lots of choice for enthusiasts.
H
Rating: 4 out of 5
Good navigation.. Good selection
J
Rating: 3 out of 5
Long waiting times
Translated reviews
N
Rating: 3 out of 5
Correct delivery: After a slight hitch due to an unforeseen restocking problem, the item finally arrived before Christmas.
Translated reviews
A
Rating: 2 out of 5
Continued to receive e mails asking me to verify and complete my purchase, even after I had received the item. I was told this was a 'bug' and had been removed, however, I still continued to receive them after this, also an e mail told me the item was coming into stock from a warehouse, even though it was listed as being in stock on their site, not very impressed. I won't be using them again.
J
Rating: 4 out of 5
Everything fine only when something arrives is not tightly controlled. The last moment a message from the deliverer
Translated reviews
C
Rating: 3 out of 5
The packaging of the 'item ordered was poor, the package containing the item jolted inside the box because there was only a sheet of paper as padding.
Translated reviews
A
Rating: 4 out of 5
Good, however, long time to receive the order.
Translated reviews
J
Rating: 4 out of 5
All is well. Thank you. Good customer service department.
Translated reviews
R
Rating: 4 out of 5
It tooks too long for delivery, some of the items didn't match my order. Didn't bother to return it.
J
Rating: 2 out of 5
Incomplete order, one of the items unavailable... No news, I had to call for several days to get through to someone. The refund was nevertheless made one month after the order...
Translated reviews
C
Rating: 4 out of 5
Products well received and intact however the delivery time was not respected.
Translated reviews
O
Rating: 2 out of 5
No news of my order which has been in supply since November.
Translated reviews
J
Rating: 4 out of 5
The delivery time was a little too long, so not prompt.
Translated reviews
A
Rating: 4 out of 5
The order was placed without any problems, only the delivery took a long time to arrive. But perhaps justified by the specificity of the product.
Translated reviews
G
Rating: 4 out of 5
Nothing to say about the items, they are very good. However, when I ordered the items were in stock but one of them was out of stock the next day (bad luck). I had to wait 2 weeks, which is still a reasonable delay.
Translated reviews
M
Rating: 3 out of 5
The package took a long time to arrive and the tracking was also lost for a long time by customer service who could not inform me of the location of my package. In any case, the package arrived, albeit very late, at its destination and complete with everything.
Translated reviews
E
Rating: 4 out of 5
Somewhat long delivery time, was also announced as such, but otherwise okay. Reasonable prices.
Translated reviews
P
Rating: 4 out of 5
Serious and fast.
Translated reviews
C
Rating: 4 out of 5
long delivery times and broken packages
Translated reviews
V
Rating: 4 out of 5
It was all good except for delivery. The delivery took 5 weeks and unfortunately the goods did not arrive. Big thanks to 1001 Hobbies team for the support. The goods were sent again and arrived quickly. It is understandable that there could be a delay in delivery during the Christmas period and of course the Hobbies team cannot influence this directly.
Many thanks again.
Translated reviews
Many thanks again.
B
Rating: 4 out of 5
A little long delay due to a stockout, I suppose, but very good com.
Translated reviews
L
Rating: 2 out of 5
Misleading availability information, no follow-up.
Translated reviews
J
Rating: 4 out of 5
Quality responses and reliable delivery times
Translated reviews
D
Rating: 4 out of 5
Everything said it was in stock, and I was ordering for Christmas. Ordered on November 30, yet it took over 4 weeks to ship it. Everything did eventually arrive after 6 weeks... and was exactly as ordered and exactly what I wanted. Overall good experience.
F
Rating: 2 out of 5
Delivery time far too long (almost 1 month) and 3 different relay points other than the one I had requested;;;
Translated reviews
E
Rating: 4 out of 5
good
Translated reviews
L
Rating: 2 out of 5
Package arrived very late!
Translated reviews
T
Rating: 3 out of 5
Delivery times far too long!
Translated reviews
S
Rating: 2 out of 5
We ordered WW2 bombs for an art project. We considered them fairly pricey but they were a necessary part of the project. It took months to get them putting the project way behind. But the worst part was when they came. They weren’t just small, they were super tiny. They looked like the remnants of the plastic and not the actual object. Totally unusable but by the time we would have paid for return shipping it would not have been worth it. They ended up in the trash as totally unusable and we wasted nearly $80!
P
Rating: 3 out of 5
ordered on 14/12/23, delivered on 10/01/24, nicely packed, delivery time did take a long time, good communication via email about this. Everything can always be better of course....
Translated reviews
D
Rating: 3 out of 5
order placed on november 16 collected mid december
Translated reviews
L
Rating: 4 out of 5
Very low
Translated reviews
P
Rating: 4 out of 5
Bonne service et la sélection est énorme.
Quand-même, moins 1 étoile pour la livraison lente - 11 jours de la France en Suède.
Quand-même, moins 1 étoile pour la livraison lente - 11 jours de la France en Suède.
C
Rating: 4 out of 5
Perfect
Translated reviews