Customer reviews of 1001hobbies

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Rainer T.

Rating: 2 out of 5

Published on 23/12/2023 à 22h12 following a purchase from 24/11/2023

Only when I asked was I told that the goods were not in stock and had to be procured first

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Francisco A.

Rating: 4 out of 5

Published on 23/12/2023 à 21h42 following a purchase from 27/11/2023

All good, but shipment arrived late and without precise directions (one day I looked and it still gave as arrival date two days earlier...)

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Renato B.

Rating: 4 out of 5

Published on 23/12/2023 à 20h20 following a purchase from 21/11/2023

Seems easy enough to navigate, there are interesting articles and parts, useful little information on some articles that helps to understand.

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Francesca G.

Rating: 4 out of 5

Published on 23/12/2023 à 20h12 following a purchase from 10/12/2023

The prices are very fair considering everything, and there are figures that I have not found elsewhere! The quality is obviously high as the figures are original, and the (free) shipping was very fast. There are *some* figures with higher prices, if you want to save money on everything you will have to buy from more sites besides this one, but I have noticed that if an order is very large the margin of savings is greater. Good service in any case, and the items arrived safely packed and without any damage.

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Vincent D.

Rating: 3 out of 5

Published on 23/12/2023 à 18h23 following a purchase from 13/12/2023

delivery times too long , selling prices higher than other suppliers

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Christiane P.

Rating: 2 out of 5

Published on 23/12/2023 à 18h16 following a purchase from 01/12/2023

Order placed on 1/12 and received on 21 !!!! While it was indicated on your site: sent within 8 days!! my Christmas sales all cancelled! A broken star in the lot!!5

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Sandrine M.

Rating: 4 out of 5

Published on 23/12/2023 à 17h34 following a purchase from 07/12/2023

Delivery a little late, but on time

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Oceane S.

Rating: 2 out of 5

Published on 23/12/2023 à 17h18 following a purchase from 04/12/2023

The parcel arrived late and at the wrong address

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Response from 1001hobbies Published on 29/12/2023

Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.

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Stephen T.

Rating: 4 out of 5

Published on 23/12/2023 à 15h20 following a purchase from 14/12/2023

Found everything great except i thought the delivery could have been faster

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Vania M.

Rating: 4 out of 5

Published on 22/12/2023 à 21h27 following a purchase from 10/12/2023

Time a little long, but item arrived as dmi expected.

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Scieux F.

Rating: 3 out of 5

Published on 22/12/2023 à 15h22 following a purchase from 15/12/2023

Good delivery times, but high delivery charges.

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Davide G.

Rating: 4 out of 5

Published on 22/12/2023 à 14h03 following a purchase from 11/12/2023

New model, fairly quick shipping

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Eric I.

Rating: 2 out of 5

Published on 22/12/2023 à 02h09 following a purchase from 24/08/2023

I left many messages to customer service, asking you to change the delivery address because I was moving. Finally I contacted an operator to do it and she told me that everything was ok, that she had changed the address. It was a lie because it was still delivered to my old address and I had to call in favors to have it delivered to the new tenants.

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Yann P.

Rating: 3 out of 5

Published on 21/12/2023 à 23h16 following a purchase from 20/07/2023

Hard to plug into my battery

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Alain G.

Rating: 3 out of 5

Published on 21/12/2023 à 23h02 following a purchase from 10/12/2023

One brush, without tubular protection, was "stuck", on the bristle side, in the bubble-paper, while the second, of the same reference, was fitted with its protection. On the plus side: fast delivery.

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Tiana D.

Rating: 4 out of 5

Published on 21/12/2023 à 18h18 following a purchase from 09/11/2023

Delivery time respected, the parcel was superbly packaged and protected.
The only downside was that when I asked about the status of the order, the after-sales service told me it wouldn't be available before January 2024. 3 days later, the order was delivered!

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marta S.

Rating: 4 out of 5

Published on 20/12/2023 à 07h27 following a purchase from 12/12/2023

I used this site for the first time and the item reached me after 6 days

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Paul A.

Rating: 3 out of 5

Published on 20/12/2023 à 03h11 following a purchase from 25/08/2023

Search bar makes navigating the website easy if you know what you're looking for. Otherwise I don't know.
Had no problems with my order. Took a bit to get here but that's because it traveled from one country to another.

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ANTONIO S.

Rating: 3 out of 5

Published on 19/12/2023 à 20h07 following a purchase from 03/12/2023

Good products at competitive prices, at least for the items I purchased. Very long delivery time, partly because some products were not immediately available and partly because of the malfunction of the Italian courier.

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Sven Erik L.

Rating: 4 out of 5

Published on 18/12/2023 à 17h21 following a purchase from 21/11/2023

Delivery time a little too long. Therefore only 5 stars

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May V.

Rating: 4 out of 5

Published on 18/12/2023 à 16h26 following a purchase from 16/11/2023

Clear. Versatile choice.

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Milan V.

Rating: 2 out of 5

Published on 18/12/2023 à 16h18 following a purchase from 27/11/2023

I give this site only 2 stars because I had ordered 7 models, but I only received 6, the B-29 superfortresses scale 1/48 from revell I did not receive in the package. Then I sent another mail but I have not had a reply back ! So I don't know where this m9del construction box has gone ! The package itself was undamaged though and all the model kits were tip top in order. The package was also delivered very fast.

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Laurent B.

Rating: 3 out of 5

Published on 18/12/2023 à 13h55 following a purchase from 07/12/2023

A vast and varied catalog, and fast shipping. But considering the shipping costs and the type of items, you'd expect careful packaging... but no, not for me this time. So I'm a little disappointed on this point.

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Francisco Javier M.

Rating: 4 out of 5

Published on 18/12/2023 à 12h05 following a purchase from 30/11/2023

Good treatment, speed and ease of purchase.

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Kai-Uwe S.

Rating: 4 out of 5

Published on 18/12/2023 à 09h40 following a purchase from 11/11/2023

The selection is very extensive and comprehensive. Unfortunately, the relatively long delivery times bother me.

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Eric B.

Rating: 4 out of 5

Published on 17/12/2023 à 18h49 following a purchase from 28/11/2023

ALL CLEAR.

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Ac M.

Rating: 4 out of 5

Published on 17/12/2023 à 14h52 following a purchase from 01/12/2023

Delivery was good..and well packed..only long wait for it was a drawback

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michel T.

Rating: 3 out of 5

Published on 17/12/2023 à 14h11 following a purchase from 28/11/2023

Didn't get the brush protectors 000 Too bad

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Christian S.

Rating: 4 out of 5

Published on 17/12/2023 à 12h30 following a purchase from 02/12/2023

a little longer than expected, but correct delivery

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K B.

Rating: 4 out of 5

Published on 17/12/2023 à 11h33 following a purchase from 26/11/2023

Wide choice reasonably fast delivery

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Joël E.

Rating: 4 out of 5

Published on 17/12/2023 à 11h13 following a purchase from 04/12/2023

meets my expectations

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francisco andres P.

Rating: 4 out of 5

Published on 17/12/2023 à 07h19 following a purchase from 29/11/2023

I haven't started them yet, but the service I have received has been excellent.

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Jens K.

Rating: 3 out of 5

Published on 17/12/2023 à 00h04 following a purchase from 19/11/2023

It took me quite a while to finally get my figures... but they were really great

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siem B.

Rating: 4 out of 5

Published on 16/12/2023 à 23h14 following a purchase from 26/11/2023

Took way too long for the order to arrive. Track and trace was through a French concernediest and not translatable to ned or eng.Looks very much like dropshipping, I order from them and only then 1001 hobbies goes to order from the supplier! Next time I will skip...too bad

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JACQUES C.

Rating: 4 out of 5

Published on 16/12/2023 à 21h57 following a purchase from 02/12/2023

Good products, delivery a little long.

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Daniele M.

Rating: 4 out of 5

Published on 16/12/2023 à 20h37 following a purchase from 26/11/2023

great service, fast, accurate and at a fair price. thank you

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Philippe P.

Rating: 4 out of 5

Published on 16/12/2023 à 19h16 following a purchase from 26/11/2023

No complaints

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herve G.

Rating: 3 out of 5

Published on 16/12/2023 à 18h40 following a purchase from 26/11/2023

Product in stock, but 3 weeks for delivery. Aliexpress does as well.

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Patrick F.

Rating: 3 out of 5

Published on 16/12/2023 à 18h05 following a purchase from 02/12/2023

The model is not numbered, the parts are very fragile when cut and there are no instructions in French 🥴

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Eric C.

Rating: 4 out of 5

Published on 16/12/2023 à 17h55 following a purchase from 09/11/2023

Delays are a bit long, but you're informed of the follow-up, and that's reassuring.

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