Customer reviews of 1001hobbies

Only, the delivery a little long

Order before shipment a little long when items are not in stock

Very good

Over a month and a half to get part of my delivery. Impossible to reach by phone. Despite late refund for undelivered material, not even an apology or a commercial gesture. I wouldn't recommend them again.

Lots of choices and good prices, further more quick delivery and service.
Sending cost for small parcels bit to high.

Price was good. The communication was more than poor. No shipping confirmation or email that the order is being processed. Shipment after 4 working days. The package arrived 2 weeks later. Was already afraid it was a fake store.

Ample choice; delivery time does take a little longer with large package

I think that charging 7€ for shipping is a bit excessive, considering that the order is dated 05-13-05 and received on 05-22-05. I also think that a minimum order of 99€ to not charge shipping is too much. By the way...Revell has a Wolskagen model in 1:9 scale almost 100€ cheaper than you guys, not to say which platform I'm going to buy it from. Thanks

Fast shipping, nothing to complain about, but I paid 2 euros to wrap the box of figurines and I was really disappointed because it was really done on the fly, the packaging is ugly, you can see part of the box, the tape is not discreet, in short! Go there with your eyes closed and spend 2 euros on gift wrap, it's more profitable ^^

Easy, fast delivery

Very practical and easy to use, only delivery was later than anticipated.

The goods and delivery are great. But partial refunds don't work at all. It's a good thing I paid via Paypal, otherwise I would have lost the money. And they made a few cents too. Sad.

Good product selection great service

Ordered 03 04, delivered 20 05. Three requests for more information. Always the same mechanical answer. "Your request: Re: Your request: Re: Your 1001Hobbies order has not yet been prepared"

The preparation of the order plus the delivery takes too much time. This is the reason why I can't buy certain items.

WELL, HAVING RECEIVED PAINT THAT WAS COMPLETELY DRY, YOU PROMISED TO REPAIR IT, BUT IN THE LAST ORDER THERE WAS NO COMPENSATION.

The parcel took a long time to arrive (in fact it was because of the supplier) but that's not a problem. On the other hand, I asked for the option "emballage" except that ~15% of the packaging was missing (2 sides were missing)

Had what I needed but delivery was later than was told with no tracking available

Very good very happy

Fast and accurate service.Prices not always in line with competitors.Transportation costs in line.

I only found this model here.
But glue and paint are not included.

It's not relevant for me because I build scratch models. Every now and then there are interesting things

Customer service is very good, but on the site it says that a product is available and then 1 month later it tells you that it's out of date (2 times on the same figurine that I'm still waiting for...) So be sure to check your suppliers' stocks!

All good, except delivery time. Expensive for the time it takes

The navigation on the site ok, customer service ok, but the delivery with problems for saying that the street number was missing on the package, when it had it on it. I don't understand it.

More than 3 weeks for an order! Too long!

Over 3 weeks to place an order!

Delivery a little long Otherwise RAS

The product complies with the order I have not yet used the only downside is the length of delivery

Easy to navigate. Delivery times too long. Your competitor rue des maquettes delivers in less than 6 days. I've still had an order pending with you for nearly 3 weeks. Please specify product availability more clearly.

I ordered a boxed set of HAT soldiers, for the second time. The not very good separate indication for different scales, made me order and receive a box that is not the one I was looking for. Otherwise, very good

Good site, lots of figurines to choose from

Site navigation is sometimes a little counter-intuitive. Selection is very good, pricing is reasonable. Shipping speed is good, especially on trans-Atlantic shipments. I would like to be able to place wishlist orders for out-of-stock items so that when they become available again, I don't have to run the risk of missing them, since items seem to come and go very quickly. Sending an email notice would be a big help in this regard. I've also noticed that once in a while, the picture and the description of an item don't always match, but considering the size of the inventory available, it is not a real problem. In fact, sometimes it's amusing. 1001 Hobbies does a good job of replacing the old brick-and-mortar hobby shop and the masses of line catalogues with a single stop for the serious modeler.

Well in relatively reasonable prices, usually have enough in stock and the only thing that subtracts a little it takes a little longer than normal everything else well and correct, easy to buy and quite explanation.

A reliable site for even expensive purchases. Delivery time, which does not depend solely on them, which could be shortened, It would be good if it is highlighted if the product is presnte in stock. Overall my opinion is of a good partner to buy modeling materials.

Good but high shipping cost !

They have many items and sometimes with good offers, but they have a couple of problems that have been repeated in several of the orders I have placed: - Slow shipping: they take a few days to ship the order - Insufficient protection of the items: they usually send them in the boxes of the models themselves, which are not very resistant, wrapped in bubble wrap, so they can be damaged in transport, since the carriers are not usually very delicate in handling the packages. To improve, they should put the bubble-wrapped models inside an external box that protects them and also avoids seeing the contents.

Poor communication/shipment tracking and now they keep contacting me about the review I left, it directly asked if I wanted them to contact me and saying no does not good.

Excellent

Inadequate packaging, ruined the decals making them partially unusable. When ai ships a sheet whether decals or stickers, it must be sandwiched at least between two thick cardboard planes that stiffen and protect. Not a spring envelope. 20€ between shipping and product, €12.90 of product, and it is partially unusable. Improve the packaging.