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A
Rating: 4 out of 5
Perfect, thank you very much, faster delivery than expected.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 277 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersV
Rating: 2 out of 5
Ordered paint specifically as the web site (and my order details) stated it was in stock. Two weeks after order I enquired about the delay, an update was told 1001Hobbies was still getting some paint from their supplier (I.e. not “in stock”). Three weeks after order I requested a refund as there was no progress, but was told that a refund was not possible as my order was now being compiled. Order was finally delivered more than 4 weeks after the order was made (and after I had given up waiting and purchased the paint from elsewhere.). I was not impressed!
Response from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We are terribly sorry for this succession of mishaps. I see that the paints ordered are indeed usually in stock, but there must have been a shortage with a longer than usual delay. We apologise again. Have a nice day,
V
Rating: 4 out of 5
The web address is misleading, it seems as if they are a UK company with a .UK address. However they ship from France which, other than the time factor was not an issue due to the low value of my purchase. Had I bought an expensive item, I would have found myself liable to import duty and Vat, adding considerably to the cost
I think their website should be clearer regarding the country of shipping.
I think their website should be clearer regarding the country of shipping.
V
Rating: 4 out of 5
Long delivery time, relatively expensive and the quality of the model leaves a lot to be desired.
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G
Rating: 3 out of 5
Long delivery time and difficult communication. Eventually did receive the orders
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V
Rating: 3 out of 5
Product was poorly packaged and one item was damaged. It appeared to be damaged before it was shipped. They nevered offered to refund anything but a small $14 shipping fee. Pretty sad
V
Rating: 4 out of 5
this model was easy to assemble. delivery times a little too long. i will continue to order. michael
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G
Rating: 3 out of 5
shipping costs 5 euros higher than elsewhere .
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V
Rating: 3 out of 5
I liked the product but this was a gift and came in a box with a picture of the item on the outside. My wife came home before me and saw the box. I was really frustrated by this. The product was fine. Really nice, in fact. But I didn't get the option to select that it was a gift and I assumed it would come in a normal brown box. This was pretty disappointing.
A
Rating: 3 out of 5
slightly long delivery times
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C
Rating: 4 out of 5
All correct Thank you.
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G
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Correct site, but be careful if the delivery address is different from the billing address!
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V
Rating: 4 out of 5
Unfortunately the legs of one figure broke off during shipping such fine small parts should be packed a little better with the helicopter fuselage E-sky Bell 222 everything was very well packed I am satisfied with it MFG
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A
Rating: 2 out of 5
Very long delivery times
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G
Rating: 2 out of 5
Website is fine but aftersale is not good. Bought airbrush that did not work properly. But they could not do anything for me because the airbrush was used once and then the article could not be returned.Strange because you have to try such an article once to find out that the product does not function properly. I have now just ordered new parts elsewhere at my own expense. I don't think I will be buying anything here anytime soon, too bad because they have quite a lot of items.
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Response from 1001hobbies
Hello, thank you for your message and your feedback. We will take this into consideration in the future regarding returns. We are very sorry for this situation and we could not find a better solution at that time. If you still want to make a return, please send a message to our customer service [email protected] and we will give your machine to our specialist here to look at it. Please keep us informed. Thank you very much!
A
Rating: 4 out of 5
improved order status and shipping information.A shortening of the wait time on the arrival of goods would be appreciated.
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C
Rating: 3 out of 5
The problem is that I like all the models you have, to charge fast, but it's been almost two months and I have not received the order yet, when it will arrive, I will not even want to do it, for this reason I will avoid buying any more product, and disengage the delivery once delivered to the carrier.
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A
Rating: 3 out of 5
Hello, I received my package, but the order is not correct. I had ordered a 1/10 short race body, and I received a much smaller scale body.
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V
Rating: 4 out of 5
Selection is good, prices are a little high but it's a good store.
G
Rating: 4 out of 5
Pleasant website, communication could be better. Only after my own request the shipment was neatly resolved. But would have been nicer if this company had picked that up earlier itself. Received everything so satisfied in the end.
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G
Rating: 4 out of 5
Fast delivery
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A
Rating: 2 out of 5
Very long delivery times
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Response from 1001hobbies
Hello, thank you for your very important message. I have noticed that one of the products took a long time to reach us, which slowed down the shipment of the whole order, I'm terribly sorry about that :( I wish you a good day,
C
Rating: 4 out of 5
All very correct. The prices seemed a bit high to me.
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C
Rating: 3 out of 5
Nothing was missing, but the plastic inside the box was broken. As if it had been opened before.
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A
Rating: 3 out of 5
The items are advertised as being in stock, at the supplier's, yes, but not at 1001 hobbies, resulting in a rather long lead time, which is a shame, as is the case with many companies.
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A
Rating: 4 out of 5
Great site, lots of featured products although not all always available and unfortunately the prices are a bit high
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A
Rating: 3 out of 5
Thank you for your promptness ....Mais the parcel was smashed fortunately there was a vial without importance otherwise I believe that this parcel would not have arrived at destination....and especially that the size of the box for the small order was disproportionate.....
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A
Rating: 4 out of 5
Perfect delivery and compliant products except for the F4F which was missing a decal compared to the photo. Problem solved thanks to scraps.
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A
Rating: 3 out of 5
I'm always a little worried when I have to order from an unfamiliar website. However, there was no mistake.
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V
Rating: 3 out of 5
AM happy with the product and price, thought shipping was a bit steep and it took 3 to 4 weeks to receive the product. Will consider the company for other products they may have available that fit my needs but the extreme length of time to receive the product is definitely a detriment. Also I can not change the five star rating on this form, I would say three stars is more appropriate. Oops i just figured out how to change the rating to 3 stars.... but that should h=not have taken me 5 to 10 minutes to do so.
A
Rating: 3 out of 5
First experience with hobbies, satisfied because I received requested item.
Less satisfied because of the time about two months and several reminders.
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Less satisfied because of the time about two months and several reminders.
A
Rating: 4 out of 5
would be very good except that the last order of colors disappeared into thin air
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V
Rating: 2 out of 5
Great selection, high prices, no response to an email.
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Response from 1001hobbies
Hello, thank you for your message. We are sorry if the situation did not go well. We probably did not see this email. Could you send us your question again to [email protected]? Thank you very much!
V
Rating: 4 out of 5
Thanks for providing me with a game that is unavailable to me in the states! I just wished that the product had better tracking information as it said it was in my country on a Friday and then actually arrived on Wednesday the next week. Not sure how that happened but assumed it was due to customs. Other than that, I did get some dings and bends on the game which hurts me as a collector. In the future, 8li would prefer more protection. Thanks!
V
Rating: 4 out of 5
Description is notdürung pictures very bad about accu kappazität no information
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G
Rating: 4 out of 5
delivered well and quickly
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A
Rating: 3 out of 5
very long delivery
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A
Rating: 4 out of 5
merçi à la prochaine
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G
Rating: 2 out of 5
One of the products I ordered was not listed as out of stock but turned to be out of stock anyway. I wanted to decline the order of the second product since it is useless to have without the one that was out of stock. I mailed the service team with this request and to ask for a refund but received no response and the second product was sent to me anyway which I have no use for. Very dissapointing!
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Response from 1001hobbies
Hallo, vielen Dank für Ihre Nachricht. Es tut uns schrecklich leid, dass dies passiert ist. Ich denke, dass die Information nicht rechtzeitig an uns weitergeleitet wurde und das Paket in der Zwischenzeit verschickt wurde... Sie können das Produkt immer noch an uns zurückschicken. Zögern Sie nicht, uns an [email protected] zu schreiben, damit wir eine Lösung finden können. Vielen Dank!