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F
Rating: 3 out of 5
After a long wait, I finally received the package
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 679 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 2, 3 and 4 stars
Reset filtersP
Rating: 2 out of 5
Too long wait for a product that was not in stock
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M
Rating: 2 out of 5
Order has still not arrived
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F
Rating: 2 out of 5
The paint I ordered was missing. I think it was surely an oversight given the very small size of the item. Too bad
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I
Rating: 3 out of 5
It was a Three Kings gift and I received the package a month later.
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F
Rating: 2 out of 5
Request for assistance about a month ago and I have not yet received a response.
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M
Rating: 4 out of 5
Good customer service and fast delivery
J
Rating: 4 out of 5
-I have been using 1001h for quite some time, the only complaint I could make is the irregularity of the respect of the deadlines compared to those indicated on the site at the time of ordering, in this specific case deadlines of one to two weeks seem reasonable to me but it would be desirable to extend these deadlines knowing that they cannot be met
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C
Rating: 4 out of 5
The ordered product was not available, but they allowed me to change the order without any problems. Good assistance.
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K
Rating: 4 out of 5
Delivery time was a bit long but everything was received well!
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C
Rating: 4 out of 5
In certain areas it could be better, like paying more attention to what I really ordered
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J
Rating: 4 out of 5
Ease of ordering and timely delivery. Well-protected packaging
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C
Rating: 4 out of 5
Good packaging and correct shipping within the expected time
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V
Rating: 4 out of 5
While assembling the airplane models, I noticed that one of the two bags of the Supermarine Spitfire containing the pilot's glass-like opening (bag ATML-119 part C-35) is missing.
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J
Rating: 4 out of 5
I ordered products that were out of stock, but I was informed about the progress of my order, and I appreciated that. The reception was in line with what I wanted.
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C
Rating: 3 out of 5
No home delivery as agreed. Collection of the package after 3 trips to the post office and no explanation for the delay in availability.
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I
Rating: 4 out of 5
All good.
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C
Rating: 3 out of 5
Unfortunately, the outer box was cut, apparently with a cutter, even the back of the figurine
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S
Rating: 3 out of 5
We waited a long time for the delivery; the support took several days to respond to the request. Then it went smoothly without further issues.
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C
Rating: 4 out of 5
Always a fast and correct delivery
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P
Rating: 2 out of 5
I sent two emails requesting a change to the order and I haven't received any response, not even a negative one.
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N
Rating: 4 out of 5
No problem with my order
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J
Rating: 2 out of 5
Very long delivery time 2 months for a Christmas gift that arrived much too late
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D
Rating: 4 out of 5
Well received, but this time not very fast ...
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M
Rating: 2 out of 5
I am above my 1st order because I did not receive the entirety and it has been more than 2 months that I am waiting for it or that I should be refunded. I still have no news and I have sent at least 3 emails and I still have no response. I hope to have an answer soon
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A
Rating: 2 out of 5
damaged order received (paint pots that spilled in the package damaging a royal model detailing kit) I communicated this to customer service several days ago (15) and I have had no response from them.....
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C
Rating: 2 out of 5
As I already wrote, there is an error in the order I received a box of US Seminole war volunteers instead of the 7th PRUSSIAN Uhlan.
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H
Rating: 2 out of 5
Glue doesn't always stick and doesn't fit as it should
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H
Rating: 4 out of 5
The article arrived in perfect condition and complete. But be careful, because although it says there is stock, it is not real. It took almost 20 days to arrive, and I discovered that they had to wait to receive it from the factory. Other than that, everything is fine. The website has everything.
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J
Rating: 2 out of 5
You guys take to long to ship regular mail. Not happy about it.
I
Rating: 4 out of 5
Satisfied .. unfortunately only very long delivery time...
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C
Rating: 2 out of 5
They have taken much longer than expected for the delivery.
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H
Rating: 4 out of 5
Well delivered only long delivery time
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R
Rating: 4 out of 5
A lot of choice and affordable
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T
Rating: 4 out of 5
A delay of about 10 days for my order (apparently a supplier delay issue), but it arrived as expected and in good condition.
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M
Rating: 3 out of 5
I am happy to receive my package despite waiting 2 months.
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J
Rating: 4 out of 5
Everything perfect as always
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L
Rating: 4 out of 5
All good
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G
Rating: 3 out of 5
Shipping took too long
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G
Rating: 4 out of 5
Everything is OK with the package. One note: It took almost a month to arrive (VERY), late for the holidays...
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