English 
C
Rating: 3 out of 5
Almost a month of waiting seems too long to me.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 281 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Quite reactive at the end of the preparation of my package... received in 2 days.... too bad I waited 2 weeks....
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A
Rating: 4 out of 5
Reliable site. Pretty quick delivery and well tracked. I did not give 5 stars because the package arrived all crushed and the contents broken. I had to send it back and have them send me the replacement product. The after sales service was very prompt and effective. However, I think the packaging for shipping needs to be improved, as these are very delicate products that can be broken in transit.
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A
Rating: 4 out of 5
Delivery time a little long.
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A
Rating: 4 out of 5
my opinion is the following I have nothing to report
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A
Rating: 4 out of 5
The products I needed were available at a fair price, but the shipping costs were too high.
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G
Rating: 4 out of 5
Easy website. Lots of products. Clear product descriptions and fast shipping.
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V
Rating: 4 out of 5
Good selection of items, but lax shipping responsiveness and poor packaging.
V
Rating: 3 out of 5
Overall a good experience. My only concern was the manner in which the item was packaged. It was not in a box, it simply had bubble wrap around it. To travel the distance it did without proper packaging is risky. Also the item could be plainly seen through the bubble wrap. I don't want my purchases visible to those who have no need of seeing it.
V
Rating: 4 out of 5
Not really a problem per se. It would be nice if they gave package tracking information or an easier way to check on your order. Placed an order and I don't think I even got a confirmation email. No way to track order or arrival date. My order just showed up one day. Before it arrived, I was half afraid that I had been scammed.
V
Rating: 4 out of 5
Good prices, fairly prompt dispatch.
V
Rating: 3 out of 5
Ordered in early December but didn't arrive in time for Christmas. Probably mostly down to UK border chaos though and not your fault.
A
Rating: 4 out of 5
At the beginning only, already some difficulties but very handyman I circumvent the obstacles I continue
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A
Rating: 4 out of 5
no problem
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C
Rating: 3 out of 5
Late delivery
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A
Rating: 4 out of 5
Nothing to report
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C
Rating: 4 out of 5
Excellent service and quick delivery
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G
Rating: 2 out of 5
Ordered in early November and did not get in until late Dec . Had to contact myself for more info about it.
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Response from 1001hobbies
Hello, thank you for your message. We are very sorry for the unacceptable delays. We have taken measures to ensure this does not happen again. Have a great day.
A
Rating: 2 out of 5
The model looks nice but there was a referencing error: a letter error in the name of the bike so that the one I received wasn't the one named on the site. As I don't know anything about bikes, I didn't realize it, but it spoiled my gift. I would not recommend
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Response from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. Could you please send us (if you haven't already done so) photos of the box in question by e-mail to [email protected], so that we can pass on the information to the supplier? Many thanks! We wish you an excellent day. 1001hobbies customer service
A
Rating: 4 out of 5
Always great fast delivery. Thank you
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C
Rating: 4 out of 5
No incidents.
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A
Rating: 4 out of 5
high port charges
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A
Rating: 3 out of 5
No problems in particular with the delivery and quality of the products, however, stickers were applied to the Tamiya cans that cover the label preventing the product's technical specifications from being read correctly.
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C
Rating: 3 out of 5
It is unfortunate not to be able to make a serious follow-up of the shipment. Likewise the fulfillment of the estimated date of reception. The contact with you is relatively fluid, in one direction. But it does not offer valid answers.
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A
Rating: 2 out of 5
I don't judge the product but the gift wrapping is unspeakable plus the delivery time unacceptable since you charged me extra to have the item to get it after the given date.
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Response from 1001hobbies
Hello, thank you for your important message. We are very sorry if the packaging arrived damaged, we will forward the information to our warehouse. I am sure you will be able to find the right date for your order, but it is the expected date of payment that matters. Have a good day.
C
Rating: 2 out of 5
Immediate shipment? I received it yesterday the 16th, so it took me 16 days to receive it.
That seems like a lot of days to me.
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That seems like a lot of days to me.
Response from 1001hobbies
Hello, thank you for sending us an important message. We are very sorry for the delays, which are beyond our control. This is not an immediate delivery, but an immediate shipment, the duration of which varies depending on the chosen delivery method: economy or express. We ship the order as soon as the purchase is made, but the low-cost delivery method slows down the date in times of high demand. Have a nice day.
V
Rating: 4 out of 5
Extensive range of model making products, for paints and accessories I am happy to receive Vallejo Air paints. Somewhat idiosyncratic: 5 euro voucher redeemable on the next purchase of 150 euros or more.
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G
Rating: 4 out of 5
Order easy to follow. Quality of products good. Huge assortment of products.
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C
Rating: 4 out of 5
Everything has been as expected.
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A
Rating: 4 out of 5
very good regularity and accuracy of shipment
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G
Rating: 4 out of 5
Customer service top, prices a little too high...delivery quite long
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A
Rating: 4 out of 5
WHAT PUTS ME OFF A LITTLE IS THE SHIPPING, 7 EURO FOR TWO SMALL BOTTLES, A LITTLE EXPENSIVE, BUT I COULD BE WRONG!!!!
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A
Rating: 4 out of 5
Little things to improve to give a top score, but a real willingness to do everything possible to satisfy customer expectations.
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A
Rating: 4 out of 5
I am very satisfied with my order and so is my boyfriend. Although I was very worried about the delay in the order, I received it on time. Thanks again. The navigation is quite fluid.
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A
Rating: 4 out of 5
delivery a little slow
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A
Rating: 4 out of 5
Good after-sales service after encountering a problem
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A
Rating: 4 out of 5
Good delivery, a little late but everything is complete. Everything is fine .CHB
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C
Rating: 4 out of 5
Many good products and nonexistent in other stores, yes a little expensive and also late arrival at destination, but all OK, I recommend you to my friends, thank you.
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G
Rating: 4 out of 5
Was good
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A
Rating: 4 out of 5
a little disappointed by the product
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